Cancellation Guides

Online through Account Settings

Payments for 23andMe+ membership periods are non-refundable, and there are no refunds or credits for partially used membership periods. For unused Personal Genetic Service test kits purchased directly from 23andMe, a refund can be requested within 30 days of placing the order and before the saliva sample is shipped to the laboratory. The unused kit must be received within 30 days of the refund request. Refunds for unused kits are the total purchase price minus shipping and processing. No refunds are issued if more than 30 days have passed or if the sample has been received by the lab. Upgrades are non-refundable.

24 Hour Fitness

online portal (Contact Us form)

The official cancellation page does not mention any refund policy; refunds are not described for either monthly or prepaid memberships.

A

AAA

Online request form (where your club offers one — instructions are in your AAA profile)

If you cancel within 7 days of a new membership (including upgrades and added associate members) and have not used any Emergency Roadside Services, AAA refunds the unused portion of your paid dues. After 7 days, and for renewals, dues payments (including upgrades and added Associate Members) are not refunded, but your membership remains in force until it expires. Overpayments are applied to your next renewal or, on request, 100% refunded; no other refunds are granted. This is AAA Club Alliance's published policy; AAA is made up of regional clubs, so check your own club's terms.

Acorns

Mobile app (Profile → Settings → Subscription → Close my account)

No refunds for mid-billing-cycle cancellations on monthly plans. Annual subscribers may receive a pro-rata refund of the remaining subscription fee to the original payment source. Closing your account triggers liquidation of all investments — funds are transferred to your linked bank account within 3–6 business days.

Adobe Acrobat Pro

Online: Adobe account (Plans page)

If you cancel within 14 days of your initial order, you get a full refund. After 14 days, your payment is non-refundable: a month-to-month plan stays active until the end of that month's billing period, and an annual prepaid plan stays active until the end of your contracted term. Annual plans billed monthly carry a cancellation fee after 14 days (see below).

Adobe Creative Cloud

Online

Depending on your plan and renewal date, there may be a cancellation fee or a refund. For subscriptions purchased through third-party providers (such as Apple, Google, or Microsoft), their specific subscription and cancellation terms apply.

ADT

Online – MyADT or ADT+ cancellation form (only if you bought your system online)

For self-installed systems, ADT's return policy lets you cancel within thirty (30) days of the contract date by calling 1-888-392-2039: the equipment cost is refunded once the equipment is returned, and the monthly service fee is refunded only if service has not been activated. Shipping costs are non-refundable. Contract termination charges apply to cancellations after the initial 30-day period.

Allstate

Phone

Contact provider for details

Allstate Identity Protection

online

Contact provider directly for refund eligibility — pro-rated refunds may apply depending on billing cycle

Allure Beauty Box

phone

The Allure Beauty Box membership is non-refundable. If you cancel, your membership will stop at the end of your current term.

Amazon Business Prime

online

If eligible, you may receive a partial refund upon canceling. The refund amount is automatically calculated and displayed when you end your Business Prime membership.

Amazon Kids+

Online via Parent Dashboard

Generally, access to Amazon Kids+ continues until the end of the current billing period after cancellation, and future charges are stopped. Pro-rata refunds for the remaining term of an initial subscription bundled with a device are typically not issued upon cancellation. In some specific scenarios, such as when an existing prepaid or monthly subscriber activates a device with an included subscription, a pro-rata refund for the existing subscription might be issued. For specific refund inquiries, customers are advised to contact Amazon customer service.

Amazon Music Unlimited

online

Refunds are not guaranteed for digital subscriptions. However, you may be eligible for a refund if you were charged by mistake, were charged after canceling, activated the service unknowingly (e.g., via Alexa), or if you haven't used the service since the last billing date. Annual plans may be refunded for the remaining months in some cases, such as technical issues on Amazon's side. For subscriptions billed through a third party like Apple, you must contact them for any potential refunds under their policies.

Amazon Prime

Online: Cancel Your Prime Membership page (amazon.com/mm/pipeline/cancellation)

If you cancel within 3 business days of signing up or converting from a free trial to a paid membership, Amazon refunds your full membership fee, but may charge you (or withhold from your refund) the value of Prime benefits used during those 3 business days. If you cancel at any other time, Amazon refunds your full membership fee only if you and your account made no eligible purchases and used no Prime benefits since your latest membership charge. Otherwise the Prime membership fee is non-refundable.

AMC+

Cancel a direct subscription on the AMC+ website in a web browser, not the app (amcplus.com/account → Subscription → Cancel)

AMC+ does not provide refunds or credits for partial‑billing periods or unused content, except where required by law; you retain access for the remainder of the paid subscription term after cancellation

American Family Insurance

phone

Contact provider directly for refund eligibility — pro-rated refunds may apply depending on billing cycle

Ancestry

online

Refunds are generally not provided after a subscription renews, and they are not based on account usage.

Anytime Fitness

Written Notice (to home club)

Contact provider for details

Apple Arcade

Online

If you cancel during a free trial period, you will immediately lose access to Apple Arcade and the remainder of your free trial, and you cannot reactivate that trial. For paid subscriptions, if you cancel before the next billing date, you can typically continue to use Apple Arcade until the end of the current billing period. App Store and iTunes Store purchases, including subscriptions, may be eligible for a refund, which can be requested through Apple's support.

Apple Fitness+

Online through Apple ID account management

All transactions are generally final, but users can request a refund, and Apple may grant it on a case-by-case basis. If a free trial is canceled, access ends immediately. For paid subscriptions, access continues until the end of the current billing cycle.

Apple Music

App Store on device

App Store and iTunes Store purchases may be eligible for a refund. To request one, sign in and select "Request a refund".

Apple News+

iOS/iPadOS (Settings app)

If you cancel during a free trial, in some cases, you might lose access to the content immediately. For paid subscriptions, cancellation stops future billing, and access generally continues until the end of the current billing period.

Apple One

Online

Upon cancellation, your services will remain accessible until the next billing date. For free or discounted trial subscriptions, you must cancel at least 24 hours before the trial ends to avoid charges.

Apple TV+

Via device App Store/Settings

App Store and iTunes Store purchases may be eligible for a refund by submitting a request online.

Asana

online

Paid users can cancel their plan at any time, with the cancellation taking effect at the next renewal date. If you downgrade, the change will take effect at the end of your current subscription period, at which point you will lose access to paid features.

AT&T

Phone call

Wireless: if you cancel before the end of your billing period, your monthly Wireless Service charges are not refunded or prorated, so you pay for the entire bill period. If you cancel wireless service within the first 3 days of activation, AT&T refunds your activation fee, if applicable. AT&T Internet: you're responsible for all fees and charges incurred through cancellation.

AT&T Fiber

phone

If you cancel within 14 days of activation, you can avoid an Early Termination Fee (ETF), but you are still responsible for all fees and charges incurred up to the point of cancellation.

Audible

Online account management

Contact provider for details

B

Babbel

Website (Account Information page on babbel.com)

Babbel offers a 14-day money-back guarantee on all subscriptions: write to customer service within 14 days for a refund. Otherwise, for US customers Babbel is not obligated to give a pro-rata refund when you cancel; you're responsible for charges through the end of the current subscription term and keep access until it expires.

Bark (Parental Controls)

online

No refunds are provided. After you cancel, you keep access to Bark until the end of your paid subscription period.

BarkBox

Online through account settings

If you cancel your membership before the end of an existing multi-month subscription period, you will be charged for the remainder of that subscription period. BarkBox has no obligation to provide a refund for previously paid amounts, except possibly in cases of unforeseen circumstances by contacting the Happy team.

Barry's Bootcamp

in-person

As applicable, classes and membership packages are non-refundable. No exceptions.

Beachbody (BODi)

online

Most products are backed by a 31-day Money Back Guarantee, less shipping and handling. However, this guarantee excludes subscriptions that were initiated with a free trial.

BetterHelp

Website or app (account settings)

BetterHelp bills in advance, weekly or every four weeks depending on your plan. You can cancel at any time; billing stops at the end of your current billing cycle and you keep access until then. Refunds are considered on a case-by-case basis: contact customer service at contact@betterhelp.com to request one.

Birchbox

online

All sales are final and nonrefundable. Canceling prevents the subscription from renewing on its next renewal date but does not trigger a refund of any prepaid amounts. For monthly subscriptions, if you have already been billed for the current month's box, your cancellation will take effect with the next billing cycle.

Blink Fitness

Online (iBlink account at account.blinkfitness.com)

No refunds for the current billing period after cancellation. You retain gym access through the end of your notice period (30–45 days depending on state). Gray (month-to-month) members have no buyout fee. Blue and Green (12-month commitment) members must pay a buyout fee if canceling within the first 12 months. After 12 months, the buyout fee is waived.

Blinkist

online

To avoid being charged, you must cancel your free trial at least 24 hours before it ends. The provided policy does not specify refund eligibility for subscriptions that have already been paid for.

Blue Apron

Blue Apron website (via Account settings)

Contact provider for details

Bluehost

Contact Bluehost support via phone or chat.

Bluehost offers a 30-day money-back guarantee for Shared, VPS, and Dedicated hosting fees for new signups. This guarantee does not apply to services with a monthly term, domain registration fees, setup fees, or fees for additional services. If a free domain was included with a plan and canceled within 30 days, a non-refundable domain fee will be deducted from the refund. Refunds for domain registration fees are generally not available. Renewals are not refundable after 30 days but are refundable within a 15-day prebill window. Money-back Guarantee Refunds are valid for credit card payments only. Refunds typically take 5-7 business days to reflect in the card balance.

Bokksu

online (Subscriptions & Gifts in your Bokksu account)

All items purchased through Bokksu.com are final and non-refundable, because the snacks are perishable. If items in your box arrive damaged, contact care@bokksu.com for help. Deactivating a subscription doesn't cancel remaining prepaid shipments; you still receive everything you've already paid for.

Book of the Month

online

Once a book has shipped, there are no refunds. Any unused credits will be lost upon cancellation.

Boost Mobile

Phone call to Boost Customer Care (833) 502-6678

Charges for the current billing cycle are not refunded or prorated if you cancel before the cycle ends. However, if you cancel within the first 30 days of account creation, you are eligible for a refund of service fees under the 30‑Day Money‑Back Guarantee; activation fees, device payments, and any prepaid amounts are not refunded.

Brilliant

online

All payments to Brilliant are nonrefundable, and there are no refunds or credits for partially used subscription periods. If you cancel, you will continue to have access to the services through the end of the current billing period. Some users may see a "Cancel and Refund" option if they are eligible for a refund on their last charge.

BritBox

online

Payments are nonrefundable and there are no refunds or credits for partially used subscription periods. Following any cancellation, you will continue to have access to the service until the end of your current billing period.

Bumble

App (subscriptions paid by PayPal, credit/debit card or Apple Pay)

Generally, all charges for purchases are nonrefundable, and there are no refunds or credits for partially used periods. Subscribers residing in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island and Wisconsin may cancel without penalty and request a refund before midnight of the third business day after subscribing (excluding Sundays and holidays). If you subscribed with your Apple ID, refunds are handled by Apple; for other purchases, contact Bumble customer support with your order number.

ButcherBox

online

Since ButcherBox ships perishable products, they are unable to accept returns. However, if you are not completely satisfied with your order for a covered reason (e.g., damaged items, late delivery causing defrost, missing items), you can contact customer support within 7 days of receipt. Resolutions may include product replacement, credit towards a future box, or a partial/full refund.

C

Calm

website

Refunds are available only for Calm.com and Google Play purchases within 30 days of purchase. Canceling a subscription does not automatically generate a refund; a separate refund request form must be submitted for eligible Calm.com purchases. Lifetime memberships, gift cards, Calm Premium Family Plans, and Enterprise Plans are not eligible for refunds. For Apple subscriptions, refunds must be requested directly through Apple support.

Canva Pro

Website (account Settings → Billing → Cancel plan)

Canva generally does not provide automatic refunds for Pro subscriptions, but refund requests are reviewed on a case‑by‑case basis. If you cancel a paid‑up annual plan, any remaining prepaid time may be refunded when the subscription is archived (e.g., via personal team archival). Subscriptions purchased through the Apple App Store or Google Play must be refunded directly through those stores, as Canva cannot process those refunds.

CenturyLink

online

If you paid a deposit when setting up your service, the deposit plus any interest will be applied to your final balance. You will receive a closing bill by mail showing any outstanding balance or credit due.

Cerebral

Website (account settings)

Cerebral does not offer refunds on subscriptions or medications already shipped. No refunds for partial billing periods. If Cerebral cancels your subscription on their end, you will be refunded the current period's fee. Following the 2024 FTC settlement ($5.1 million), Cerebral now provides a straightforward click-to-cancel process.

ChatGPT Plus (OpenAI)

web portal (chatgpt.com settings)

Subscription fees are non‑refundable for US users; refunds are only provided for billing errors or in jurisdictions with mandatory consumer rights (e.g., EU, UK, Turkey).

Chegg

Website (My Account → Orders, on a desktop or laptop computer)

Chegg fees are payable in advance and non-refundable, except as disclosed at purchase or required by law. When you cancel, you won't be charged again and you keep access to your subscription for the remainder of your current billing period.

Chewy Autoship

Website (Manage Autoship → Cancel This Autoship)

Chewy offers a 365-day, 100% Satisfaction Guarantee on all purchases including Autoship orders. If you are unhappy with any Autoship item, contact Chewy within 365 days of receipt for a full refund. Cancelling Autoship itself does not trigger a refund — it simply stops future automatic shipments. Already-shipped orders follow the standard return/refund process.

ClassPass

Online (Website)

ClassPass does not offer refunds for months of membership or additional credit purchases.

Cleo AI

In-app: Profile → Subscriptions → Unsubscribe

Under Cleo's Terms, if you cancel within 27 days of first signing up for a subscription tier (the Grace Period), Cleo automatically refunds the Subscription Fee to your payment method within four (4) working days. Opening a Cleo Card, taking a Cash Advance or deleting your Cleo account without unsubscribing ends the Grace Period. After the Grace Period, Subscription Fees are non-refundable, and Plus, Pro and Builder + Mobile plans get no refunds after subscribing.

ClickUp

online

ClickUp offers a 30-day satisfaction guarantee for all paid plans.

Club Pilates

online

You will not receive a refund of any kind when you cancel your membership. You will retain access to your membership for the remainder of the paid term.

Codecademy Pro

online

Codecademy does not grant refunds, prorated or full, for subscriptions. To avoid future billing, you must cancel your subscription before the renewal date. If you are on a free trial, you must cancel before the trial ends to avoid being charged.

Consumer Cellular

Phone call

New Consumer Cellular customers are eligible for a 100% Risk-Free Guarantee within 30 days of activation (45 days for AARP and USAA members), provided data use is limited to 500MB. During this period, monthly service charges and network activation fees are credited back. You remain responsible for any third-party charges and device upgrade fees. If cancelling outside of this risk-free period, monthly service charges in your final invoice will not be prorated or refunded. Devices purchased directly from Consumer Cellular can be returned within 30 days for new customers, or 14 days for existing customers, if in like-new condition with original packaging.

CookUnity

Website (cookunity.com account settings)

All payments are generally non-refundable. However, if you report issues with meals within 2 days of delivery, CookUnity may provide a full or partial credit or refund for that specific delivery. Canceling your subscription does not refund already-processed orders.

Costco Membership

In-person

Costco offers a 100% satisfaction guarantee and will cancel and refund membership fees at any time if a member is dissatisfied.

Coursera Plus

Website via My Purchases page

Annual Coursera Plus comes with a 14-day money-back guarantee: cancel within 14 days of your original payment for a full refund. Monthly Coursera Plus: cancel during the 7-day free trial and you won't be charged; after the trial ends there are no refunds. Coursera doesn't give partial refunds or refunds on annual renewal charges. Refunds can take 7–10 business days to process.

Cox Communications

Phone (800-234-3993)

For services other than Spectrum Mobile, charges are pro-rated, so you only pay for the part of the month before disconnection. Spectrum Mobile plans are billed for the full cycle, even if you disconnect before the cycle ends.

Cricket Wireless

Call Cricket Customer Care at 1-800-274-2538

Cricket service is prepaid: if you cancel before your monthly service period ends, you won't receive a refund or credit for the unused portion of your service or account balance, and there is no proration of charges. Amounts paid for service charges are non-refundable. Devices follow Cricket's separate return policy (see notes).

Crunch Fitness

Online (Member Portal → Manage Membership, at clubs that offer it)

Crunch says the only valid reasons for a membership refund are canceling within the first few days of your membership (each state sets this grace period by law) or Crunch missing your cancellation request through some extenuating circumstance. If you say you canceled and your membership wasn't terminated, you'll be asked for proof of the original request.

Crunchyroll

Website (account settings)

For U.S. customers Crunchyroll does not offer automatic refunds on cancelled subscriptions; refunds are only provided in limited cases such as billing errors, promotional offers, or when required by law. Refunds, when granted, are processed to the original payment method within 3–5 business days for credit cards or up to 30 days for PayPal. EU residents have a 14‑day statutory right to a prorated refund.

CuriosityStream

CuriosityStream website account

You may cancel at any time without a fee or penalty, but cancellation takes effect at the end of the current subscription period and CuriosityStream does not refund or credit partially used periods unless it states otherwise at the time of cancellation.

CyberGhost

online

CyberGhost offers a 14-day money-back guarantee for 1-month subscriptions and a 45-day money-back guarantee for subscriptions of 6 months or longer. To get a refund, contact the support team (email, support ticket or 24/7 live chat); canceling the subscription does not automatically issue a refund. The guarantee does not apply to in-app purchases through Google Play, the Apple App Store or the Amazon Appstore, whose refunds are at those stores' discretion.

D

Daily Burn

online

For paid accounts, Daily Burn offers a 30-day money-back guarantee from the sign-up date. You must email support@dailyburn.com within 30 days to request a refund. After 30 days, cancellations take effect at the end of the current billing period, and no partial refunds are given. Free trial users are not eligible for the money-back guarantee.

Daily Harvest

online

Because the food is perishable, Daily Harvest does not accept returns. However, if you are dissatisfied with your order, you can contact them immediately after delivery. They may, at their discretion, replace items, issue a credit, or provide a refund.

Dashlane

Online

You can request a full refund within 30 days of buying your Dashlane subscription. How you request the refund depends on how you paid for the subscription.

DashPass

DoorDash app

If canceling during a trial period, benefits are terminated immediately.

DAZN

Online through My Account on web browser (computer, mobile, Smart TV, games console)

Generally, fees already paid are not refunded. For monthly plans, a 30-day notice period applies, and you may receive a pro-rated final bill covering this period. For annual plans, the subscription continues until the end of your billing cycle. A 'cooling-off' right may apply if an entire event was not taken advantage of on the first connection.

Descript

online

You can receive a refund if you cancel your plan and request the refund within 48 hours of the invoice date by submitting a request to the Support Team. Cancellations are not prorated, and your plan will end at the conclusion of your current billing cycle.

DirecTV

Phone – call 800.531.5000

For DIRECTV over the internet (DIRECTV STREAM), you can cancel within 14 days of purchase to receive a full refund of all fees and charges paid. If you signed up with a free trial, cancel within the trial to avoid being charged; once the trial ends you're charged for the next 30 days. After 14 days of purchase (or after the trial) you won't receive any refund or credit for any partial-month period or unwatched content. Across DIRECTV services, cancellation takes effect at the end of your billing cycle and you won't get a prorated credit or refund for partial periods unless prohibited by law.

Discovery+

Online

Subscription fees are generally non-refundable. When you cancel, you will continue to have access to the service until the end of your current billing period, and there are no refunds or credits for partially used periods.

Dish Network

phone

Under DISH's Digital Home Advantage plan agreement, all payments are non-refundable. You must return leased equipment within 30 days after your service is disconnected; if you were charged Unreturned Equipment Charges, they are refunded once DISH receives the equipment.

Disney Bundle

online

Disney+ does not provide refunds or credits for partially used billing periods. You will continue to have access to the service until the end of your current billing period.

Disney+

Website

No refunds or credits for partially used billing periods, monthly or annual, although Disney+ may give refunds or credits case by case at its sole discretion. You can cancel any time; cancellation takes effect at the end of the current billing period (it may be immediate if you're on a free trial, promo code or other credit). Cancel before 11:59 p.m. ET the day before your next billing date to avoid the next charge.

Dollar Shave Club

online

Dollar Shave Club has a 30-day money-back guarantee: if you're dissatisfied with a product, email members@dollarshaveclub.com within 30 days of the shipment date and DSC refunds the amount you paid for that product in your most recent shipment (the discounted price if you used a promotion). DSC may ask you to return the product, and shipping and handling fees are non-refundable. To avoid being charged for an upcoming order, cancel at least one full business day before your next shipping date.

Dropbox

Mail

Dropbox Sign subscriptions and fees are non-refundable and cannot be credited, unless required by law. In most cases, Dropbox does not issue refunds. If your account is charged before a mailed cancellation letter is processed, the charges will not be refunded.

Duolingo

In‑app cancellation via the Duolingo app (Settings → Manage subscription)

Duolingo’s Terms state that all payments are non‑refundable and no credits are issued for unused periods, except where otherwise specified. Users may still request a refund by emailing support with details of the purchase; a support team member will review the request and determine eligibility on a case‑by‑case basis.

E

EA Play

Online via EA Account (for PC via EA app)

EA Play memberships are not refundable, with some exceptions — for example, if you upgrade to EA Play Pro on the EA app, you're refunded for the remaining paid time on your initial EA Play membership. EA's refund policy (formerly the Great Game Guarantee) covers eligible full game downloads; for EA Play on PC, contact EA if you think you're entitled to a refund.

eHarmony

Website (Data & settings → Cancel auto renewal)

You can cancel any time, but with no refund for unused days: your subscription runs to the end of the term you paid for. If you pay in installments, canceling doesn't change what you owe — scheduled payments continue until the full contract amount is paid. Subscribers residing in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island and Wisconsin may cancel without penalty before midnight of the third business day after purchase (excluding Sundays and holidays); those refunds are made within 10 days of eharmony receiving the written notice.

Equinox

In-club

Personal training, Pilates and nutrition sessions and spa treatments are final and non-refundable except as required by law. If you have unused sessions when your membership is cancelled, you won't get a refund except in limited circumstances set out in your Membership Agreement, and there are no refunds for late-cancelled or missed sessions. Membership cancellation terms and notice periods vary by state; in certain states you may have additional rights if you cancel soon after a dues increase.

Erie Insurance

Agent contact

ERIE says policyholders can cancel at any time and that ERIE does not charge a cancellation fee. When you cancel, you may receive a refund for your unused premiums — most commonly if you paid the annual premium upfront, and possibly a small refund if you pay monthly, depending on when you cancel. Your ERIE agent can tell you exactly how much you'll get back.

ESPN+

website

ESPN does not offer refunds or credits for partially used billing periods. After you cancel an ESPN Select or Unlimited subscription, you keep access until the end of your current billing cycle and are not charged again.

Esurance

phone

If you have already paid your premium for the full policy period, you will likely receive a refund for the unused portion, minus any applicable cancellation fees.

Evernote

Via Evernote Web (for Credit Card, PayPal, or SEPA subscriptions)

For monthly Individual Paid Service subscriptions, a refund can be processed if the request is received within twenty days of the payment date. For annual Individual Paid Service subscriptions, a refund can be processed if the request is received within sixty days of the payment date. No prorated refunds or credits are offered for partially used subscriptions after these time frames. Evernote may be unable to process refunds for payments made through third-party app stores (Apple, Google Play), as these are subject to those platforms' refund policies. Refunds may be issued at Evernote's sole discretion or as required by applicable law, especially if terms of service are materially modified and adversely affect the user, requiring written notice.

EveryPlate

online

Canceling is free, but the subscription fee is non-refundable: cancel at least 5 days before your next delivery (by 11:59 PM CT) or you'll receive and be charged for one last box. If you're unhappy with part of a box, contact Customer Care within five (5) days of receiving it; EveryPlate may give a credit or, in some situations, a partial or full refund for the ingredient or meal kit, and may ask for a photo or the item's return.

ExpressVPN

Via ExpressVPN website (turning off auto-renewal)

First-time users who purchased directly from ExpressVPN or via Google Play are eligible for a full refund within a 30-day money-back guarantee period from the initial purchase date. If a subscription renews unintentionally, users have a 14-day guaranteed refund period for direct or Google Play purchases. Refunds do not apply to subscriptions purchased through the Apple App Store; these are handled solely at the discretion of Apple Support. Users who have previously received a refund are ineligible for the money-back guarantee. Refunds are generally processed within seven (7) to ten (10) days to the original form of payment.

F

F45 Training

inPerson

Refunds for unused classes or membership fees are not processed by the corporate office; you must contact the specific studio directly for any billing issues.

FabFitFun

email or live chat

Subscription cancellations (Seasonal, Annual, Shopping Club) are non‑refundable; you will not receive a refund for any pending charges after the bill date. Product orders can be refunded if cancelled within 14 days of delivery, otherwise no refund is provided.

Fabletics

Phone

There is no charge to cancel, and you can cancel anytime; Fabletics' How It Works page says your cancellation takes effect after 30 days. If you don't click 'Skip the Month' between the 1st and 5th, you're charged $69.95 for that month's VIP membership benefits, which include a VIP Credit. Once a charge has been converted to store credit, it generally can't be reversed to your original payment method. Unused VIP Credits expire after 12 months, and you can still redeem them after canceling.

Factor (meals)

Website account portal

The subscription fee is non-refundable. If you're unhappy with a meal, contact help@factor75.com or (888) 573-5727 within five (5) days of receiving it; Factor may, at its discretion, give a credit or, in some situations, a partial or full refund for that meal, and may ask for a photo or the meal's return.

Farmers Insurance

Through your Farmers agent

Farmers' public FAQ does not publish a refund rule for canceled policies. To cancel, contact your Farmers agent — or, if you've already reached out to your agent or don't have one, call the Farmers service line at 888-327-6335 — and ask whether any unused premium will be returned under your policy.

Figma

online

Payments for Figma subscriptions are non-refundable.

Firstleaf

online

Firstleaf offers a satisfaction guarantee where if you are not satisfied with a bottle, you can contact them within 30 days for a wine bottle credit to be used on a future order; however, these credits expire upon cancellation. For returned or refused deliveries, a refund may be issued minus a $25.00 restocking fee.

Fitbit Premium

Online (Fitbit website)

Fitbit Premium subscriptions are generally non-refundable. When you cancel, you stop future charges, but you will not receive a refund for the current subscription term you have already paid for. You will continue to have access to the service until the end of that current term.

FreshBooks

online

Refunds or charge disputes are limited to 3 months of fees and must be requested from FreshBooks Support within 90 days. For recent payments, there is a grace period of 5 business days / 7 calendar days for refund requests. If you downgrade mid-cycle, a prorated credit is applied to your next subscription payment.

Frontier Communications

Call Frontier Customer Service at 1-855-958-5444 (phone)

Final billing may include prorated credits for eligible services, but video and internet services generally receive no partial‑month refunds; early termination fees (ETF) apply if you cancel before a contract ends. Refunds between $5‑$500 are issued on a prepaid Mastercard, and amounts over $500 are mailed as a check. Deposits or credits are applied before any refund is issued

Fubo

Online

No refunds for prepaid or partial months of service.

Future

app

We do not offer partial refunds. You'll retain full access to Future until the end of your current billing cycle.

G

GEICO

Phone call

Contact provider directly for refund eligibility — pro-rated refunds may apply depending on billing cycle

GitHub Copilot

Website (GitHub Settings → Billing & licensing)

You can cancel at any time. Access remains until the end of the current billing cycle, with no refund for unused time. If you get Copilot through an organization or enterprise, or free as a verified student, teacher or open source maintainer, you cannot cancel the plan yourself.

GoDaddy

Online via Renewals & Billing page (Manage Subscriptions)

Refunds depend on the product and are only issued if you request one within its refund period. Standard terms: annual plans within 30 days of the transaction; monthly plans (any term under 1 year) within 48 hours. Exceptions include new domain registrations (5 days), one-year domain auto-renewals (45 days), and annual Websites + Marketing and Microsoft 365 plans (7 days). Some products, such as premium domain names, are non-refundable. No refund after account closure — request any refund before closing your account.

Gold's Gym

Online via Gold's Gym's Cancellation Request page (select your location)

Not stated: Gold's Gym's cancellation page says each location manages cancellations individually, so refund terms depend on your home gym and membership agreement.

Google Fi

online

If you purchased a phone through Google Fi, you can return it for a refund within 15 days of receipt. After 15 days, a return is not possible. If you are on the Flexible plan, you will receive a credit for any unused days in your final bill. For Unlimited plans, you are responsible for the full month of service charges even if you cancel before the end of the billing cycle.

Google Fiber

online

Your final bill will be for the entire last month of service. However, you will receive a refund for any unused service days after your account is canceled and all equipment has been returned. This credit will be applied to any remaining balance, and if there is a credit balance, it will be refunded to your last used payment method.

Google One

Google One app

In most countries or regions, Google storage plan purchases are non-refundable: the storage you bought stays yours until the end of the billing cycle, even if you cancel. Google Play purchases follow Google Play's refund policies; for Apple App Store purchases, request a refund from Apple support.

Google Play Pass

App

Generally, past subscriptions cannot be refunded, with some exceptions as specified in Google Play's refund policies. If you cancel a subscription, you will still be able to use it for the time you have already paid. Unused prepaid plans may be eligible for a refund.

Google Workspace

Online

On a monthly Flexible Plan, canceling immediately stops new charges, but you're billed at the start of the next month for the days you used. On an Annual/Fixed-Term Plan, you're charged for the remaining balance of your contract. If you cancel during the 14-day free trial, you won't be charged. If funds remain in your account after canceling, you can contact Google to request a refund.

Grammarly

Cancel via the Subscription page in your account dashboard

Refunds are only issued if required by law; otherwise payments are non‑refundable

Green Chef

online

Green Chef generally does not offer refunds for meal kits that have already been processed or delivered.

Grubhub+

app

If you cancel Grubhub+, you will not receive a refund or credit unless Grubhub permits it at its sole discretion. You keep membership benefits through the end of your current membership period, though special offers may end sooner.

Gusto

online

Refunds are generally not issued for service fees. However, refunds may be issued within 2-3 business days for reactivated accounts or if you change your tax filing elections to not have Gusto file for you after cancellation.

H

Hallmark+

online

Hallmark+ generally does not offer refunds or credits for any unused portions of the service or unwatched content. If you cancel your subscription, you will retain access to Hallmark+ for the remainder of the billing period for which you have already paid, but no refund will be issued.

Headspace

Online through Headspace website (desktop or mobile browser)

Subscriptions purchased directly through Headspace.com are generally non-refundable, but Headspace may review special circumstances on a case-by-case basis upon contacting help@headspace.com. For subscriptions purchased via the Apple iTunes Store or Google Play Store, sales are final and non-refundable, subject to Apple's and Google's respective payment policies. Refunds cannot be claimed for any partial subscription term. If Headspace terminates an account, a pro rata refund of prepaid fees may be issued.

HelloFresh

HelloFresh website

Cancel by 11:59 pm PST 5 days before your next scheduled delivery. HelloFresh can't process cancellations requested after that cutoff, and you are responsible for all charges for orders already processed.

Hims & Hers

Website (account dashboard → Subscriptions → Manage → Cancel)

Once an order has been processed or shipped, Hims & Hers does not accept returns or issue refunds because the products are prescription medications. Refunds are generally only approved for billing errors, duplicate charges, or at customer support's discretion on a case-by-case basis. Unprocessed future orders are cancelled automatically when you cancel your subscription.

Hinge

Through the Hinge app (for subscriptions purchased via Hinge payment powered by Stripe)

Most purchases are nonrefundable, and virtual items such as Roses or Boosts are final. If you subscribed via Hinge payment (Stripe) in the last 14 days, contact Hinge Support to request a refund. Apple handles refunds for App Store/Apple ID subscriptions and Google handles Google Play purchases. Residents of Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island and Wisconsin can request a full refund within 3 business days of subscribing; under Hinge's Terms they can also get back the part of a payment covering the time after they become disabled or die.

Hippo Insurance

Written notice to the insurer

Hippo's public cancellation FAQ says your notice should include an address for the return of any unearned premium, which indicates unused premium can be returned after cancellation. The public FAQ does not publish a cancellation fee or refund timing schedule.

Home Chef

online account portal

Cancel before the Deadline — 12:00 p.m. CST on the Friday before your delivery (the Wednesday before for Tempo by Home Chef meals) — to avoid being charged. If you cancel after the Deadline, you still receive that delivery and will not be refunded any part of it. If you aren't 100% satisfied with a delivered product (defective or otherwise), you can request a refund or Home Chef credit within seven days of delivery by emailing support@homechef.com.

Hootsuite

online

According to Hootsuite's self-serve terms, all fees are non-refundable. However, their refund policy page states they are willing to review charges on a case-by-case basis. If a refund is approved, it will be issued to the original payment method within 5-10 business days. Subscriptions purchased through mobile apps are not eligible for refunds from Hootsuite.

Hulu

Website

Hulu does not refund or credit partially used billing periods. After you cancel, you keep access until the end of your current billing period and won't be charged again.

Hulu + Live TV

Online via the Account page on a computer or mobile browser

Hulu does not refund or credit partially used billing periods. After you cancel, you keep access until the end of your current billing period and won't be charged again. If you cancel during a Hulu + Live TV free trial, the trial ends immediately.

Humble Bundle

Online

Canceling does not create a refund of any unused months; it only stops future billing, and you keep all games you have already paid for. To avoid the upcoming month's charge, cancel at least 7 days before the auto-payment date (the last Tuesday of the month). For a possible refund, contact Humble customer support.

Hungryroot

online

Refunds of all or a portion of your subscription fee are granted on a case by case basis within thirty (30) days of the associated delivery date and take 10 to 15 business days to process. Hungryroot does not accept returns of groceries.

I

iCloud+

iPhone/iPad Settings (Settings ▶ your name ▶ Subscriptions ▶ iCloud+ ▶ Cancel Subscription)

Partial refunds are available where required by law. If you recently changed your iCloud+ plan, contact Apple within 14 days for a refund; requests are made at reportaproblem.apple.com.

Instacart+

Online

You may cancel your Instacart+ membership within the first 5 calendar days of your paid Instacart+ membership and get a refund of the membership fee, but only if you haven't placed any orders using your Instacart+ membership. If you cancel at any other time, you won't get a refund, but you can continue enjoying free deliveries through the end of your billing period. Charges applied up to 6 hours prior to renewal are refundable per the Instacart+ Terms.

Ipsy (Boxycharm)

Online account portal (log in to your IPSY account and manage membership)

IPSY states that all sales are final and does not process refunds for any received boxes or individual products; concerns should be directed to IPSY Care for possible replacements.

J

Jasper AI

online

Refunds are not automatic upon cancellation. To receive a refund, you must contact customer support at hey@jasper.ai within 7 days of the charge. For annual plans, a refund can only be requested within the first 7 days of the subscription. Your account must be canceled before a refund can be processed.

K

Kindle Unlimited

Online (Amazon's Kindle Unlimited membership page)

Membership fees are non-refundable: if you cancel, you won't get a refund of fees already paid, but you keep your benefits until the end of your subscription period and won't be charged for the next one. Prepaid (gift or bundle) memberships get no refund for unused months.

L

LA Fitness

Mail

If cancellation notice is postmarked within 5 business days of the next billing date, an additional billing may occur, which will then be refunded.

LastPass

online

According to the official support page, LastPass subscriptions are prepaid, and a refund is not provided when you cancel. Your subscription will remain active until the end of the current billing period.

Lemonade

App

You will receive a refund for the remaining period you’ve already paid for. Lemonade will process unused premiums and send them back to the debit/credit card used to open your account.

Les Mills+

website

We do not offer refunds once purchased. Please simply cancel your subscription at any time, and you will receive no further charges.

Liberty Mutual

Phone

Contact provider for details

Life360

online

Life360 does not refund any unused time on a subscription. Upon cancellation, your subscription remains active until the end of the paid period.

Lifetime Fitness

online

If you cancel within 7 days of your membership's activation (or before your club opens), Life Time refunds your paid joining fees and membership dues, but not other products or services. After the first 7 days you must give advance notice as set out in your General Terms Agreement; until it takes effect you keep paying monthly dues and keep access. Minnesota members have separate rules.

LinkedIn Learning

online (desktop only — not available in the Learning mobile apps)

LinkedIn's refund policy says LinkedIn Learning subscriptions may be refundable within 7 days from the date the subscription is charged, if you haven't used it; a previous refund may affect eligibility. Otherwise, when you cancel you keep access until the end of your billing cycle. Subscriptions bought in the LinkedIn iOS app are refunded only by Apple.

LinkedIn Premium

Desktop website

LinkedIn Premium subscriptions may be refundable within 7 days from the date the subscription is charged, provided no Premium features have been used; a previous refund may affect eligibility. Some regions have extra rights (e.g., a 14-day full refund period in the EU). Submit requests through LinkedIn's Request a Refund form; purchases made in the LinkedIn iOS app are refunded only by Apple.

Lose It! Premium

Lose It! app (profile photo > Lose It! Account > Purchases) for loseit.com/Stripe purchases

Lose It! support can refund purchases billed through loseit.com (Stripe) or Google Play within 5 weeks of purchase. Apple App Store purchases can only be refunded through Apple. Lose It! does not provide prorated refunds for partially used subscription periods; after you cancel, you keep Premium until the end of the paid billing cycle.

M

MasterClass

Online through account settings on the MasterClass website

If you're within your first 30 days of an initial membership bought directly on the MasterClass website, you may be eligible for a refund under the 30-Day Satisfaction Guarantee; it does not cover renewals, redeemed gifts, or MasterClass at Work accounts. Renewal charges are not eligible for refunds, and subscriptions bought through the App Store, Google Play, Amazon, or Roku follow that provider's refund policy.

Match.com

online (Manage Subscription in account settings — app, mobile web or desktop)

Generally, all purchases are nonrefundable, with no refunds or credits for partially used or unused subscription periods. Subscribers in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island and Wisconsin may cancel without penalty before midnight of the third business day after subscribing. Refunds for Apple-billed subscriptions are handled by Apple.

Max

Online (via WarnerMedia)

Prorated refunds are available for Extra Member Add-On or Sports Add-on for any remaining days.

McAfee

Online via McAfee account (turning off Auto-Renewal)

Refunds for unintended renewals can be requested by contacting Customer Service within 60 days.

Medium

Website (Settings → Membership and payment)

Subscription fees are final and nonrefundable unless Medium decides otherwise. If you cancel, you keep member access until the start of the next billing period but get no refund or credit for the remaining days. Medium gives no price protection or refunds when prices drop or for promotional offers.

Metro by T-Mobile

Call Customer Care (888-8-METRO-8 / 888-863-8768, or 611 from your Metro phone)

Charges you pay are non-refundable, even if you cancel a service, and no refunds or other compensation are given for unused service, lost or stolen prepaid cards, or coupons.

MGM+

Original billing source used for signup

The official help hub does not promise a standard prorated refund. Direct-billed subscribers are told to contact MGM+ support for billing inquiries, while app-store subscriptions must follow that store's refund policy.

Microsoft 365

Online

Subscriptions bought directly from Microsoft can usually be refunded if you cancel within 30 days of initial purchase or before your first recurring billing date (whichever is sooner). You can also get a refund of your most recent recurring charge if you cancel within 30 days after that payment — once per Microsoft account per subscription product. Outside the few listed countries (so in the US), prorated refunds aren't available for Microsoft 365 Basic, Personal and Family; Microsoft 365 Premium and Pro get a prorated refund only if cancelled within 14 days of initial purchase. If no refund is issued, access continues until the end of the billing period.

Midjourney

online

You are eligible for a refund only if you have used less than 20 GPU minutes in total account lifetime, which includes Fast/Turbo and Relax time. If you qualify, the refund option will be presented automatically when you cancel.

Mint Mobile

Phone: call 800‑683‑7392

Refunds are only available if you request a cancellation within seven (7) calendar days of activation; otherwise, no refunds are provided for the plan purchase.

Miro

online

Miro does not offer refunds for any unused time on your subscription. You will retain access to all paid features until the end of the paid period.

Misfits Market

online

Once an order has been billed, it cannot be altered or canceled and will still be shipped.

MLB.TV

Website (mlb.com — Manage Subscriptions)

MLB.com honors refund requests made within 5 days of the subscription purchase date. After 5 days, yearly subscriptions remain active until the current season term ends (around March 1 of the following year) with no prorated refund. Monthly subscriptions can be canceled at any time — you are not charged for remaining months after cancellation. Accidental auto-renewals may be refunded if you call customer support promptly, especially early in the season.

Monday.com

web

First-time subscribers ('net-new customers') on a yearly plan are eligible for a prorated refund if they cancel within 30 days of the initial purchase. To receive the refund, a written request must be submitted within this 30-day window. Monthly plans and subscription renewals are not eligible for refunds.

MUBI

Website (direct subscription)

Payments are non-refundable, and there are no refunds or credits for partially used subscription periods. Refunds or credits may be provided at MUBI's sole discretion on a case-by-case basis or to the extent required by applicable law. After cancelling, you keep access until the end of the period you've paid for.

MyFitnessPal Premium

website

MyFitnessPal states that you may cancel your recurring subscription at any time before the next renewal date, and Premium features will remain available until the end of your current paid subscription period. Cancelling stops the next billing charge, but generally, payments are non-refundable for the current period. For subscriptions purchased through the Apple App Store or Google Play Store, refund requests must be handled directly with Apple or Google, as MyFitnessPal does not manage these payments.

N

Nationwide

Agent Contact

Contact provider directly for refund eligibility — pro-rated refunds may apply depending on billing cycle

Nest Aware (Google Home Premium)

Google Store Subscription management page (store.google.com)

Google Home Premium can't be refunded: when you cancel, renewal stops and you keep the service until the end of your billing period. Prepaid subscriptions that came with a camera get no money back. Only legacy Nest Aware 1st gen subscribers (not prepaid) get money back from the day after cancelling to the end of the billing period, and switching from Nest Aware 1st gen to Google Home Premium refunds the unused time on the old plan.

Netflix

Website

Payments are nonrefundable, with no refunds or credits for partially used subscription periods; after cancelling you keep access until the end of your current billing period. A remaining gift card or promotional balance can still be used after cancelling until it runs out.

New York Times

Website (account settings — digital subscriptions)

Digital subscriptions are generally non-refundable. You retain access until the end of your current billing cycle after cancellation. Print subscriptions may be eligible for a refund for unused prepaid weeks of delivery. Contact customer service for print refund requests.

NFL Sunday Ticket

YouTube TV website (tv.youtube.com, from a computer or web browser) — for YouTube TV add-on subscribers

Season Pass purchases can't be cancelled or refunded for the current season — even if you pay in monthly installments, which are a full-season commitment; you can only cancel the automatic renewal for future seasons. Month-to-Month plans can be cancelled at any time and keep access until your next billing date, with no refunds.

Nintendo Switch Online

Nintendo Account website

Turning off auto-renewal stops future charges at the end of the current term. The membership remains active until the end of its term, and Nintendo states that you will not receive refunds or credits for the remaining time left on the subscription.

Noom

app

For Noom Weight, a refund may be available if requested within 14 days of the initial charge. Renewal charges are not eligible for refunds. For Noom Med, refunds are not available once a prescription has been written or a clinical visit has occurred.

NordVPN

online

NordVPN offers a 30-day money-back guarantee for new subscriptions: you can request a refund within 30 days of your first purchase. It covers only the initial purchase — renewed subscription periods are not refundable under the guarantee, and neither are payments older than 30 days or a second refund (unless local law requires otherwise). App store and reseller purchases follow those sellers' refund rules.

Norton

Online via Norton account (My Subscriptions)

Annual subscriptions come with a 60-day Money Back Guarantee: a full refund if requested within 60 days of purchase, and each annual renewal charge within 60 days of being charged. Monthly subscriptions get a full refund if requested within 14 days of purchase; later monthly charges are not eligible for a refund. Norton Ultimate Help Desk and Privacy Monitor Assistant are refundable only if the services haven't been redeemed. Request refunds by contacting Norton; purchases through app stores or other third parties may follow different terms.

Notion

online

If you signed up for a paid plan by mistake, Notion refunds the full amount (not pro-rated) if you downgrade within three days of signing up for monthly billing, or within 30 days of signing up for annual billing — contact Notion in the app or at team@makenotion.com. Otherwise, when you downgrade you keep paid features until the end of your billing cycle. For Apple App Store purchases, contact Apple about refunds.

NVIDIA GeForce NOW

Online

Payments are generally non-refundable, and there are no refunds or credits for partially used periods. Any refund, discount, or other consideration is at NVIDIA's discretion and not guaranteed.

O

OkCupid

Website (okcupid.com/settings in a browser) — for PayPal or credit card payments, even if you use the app

Generally, all purchases are final and nonrefundable, and there are no refunds or credits for partially used or unused subscription periods or virtual items. Subscribers in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island and Wisconsin may cancel without penalty before midnight of the third business day after subscribing. EU, EEA, UK and Swiss residents are entitled to a full refund during the 14 days after the subscription begins. Apple-billed refunds are handled by Apple.

OnStar

Phone — call 1-888-466-7827 (1-888-4ONSTAR)

Members eligible for a refund who request cancellation receive a prorated refund for charges made within the previous 30 days. Prepaid plans and plans included with the purchase or lease of your vehicle aren't refundable — you can use the remaining term. If you sell, trade in or total the vehicle and can't transfer the plan, a refund (if applicable) is given for the remaining plan time you bought.

Optavia

Website (optavia.com — My Account page)

There is no membership fee to join OPTAVIA Premier+, so no membership refund applies. Consumable products can be returned within 30 days of receipt for a full refund (minus shipping). Refunds are processed within 2-4 business days after the return is received, then 1-5 business days for the refund to post to your account. Non-consumable items and free promotional items are non-refundable.

Optimum

Phone

Payments are nonrefundable, and there are no refunds or credits for partially used subscription periods.

Orangetheory Fitness

Contact your home studio in person or by phone

Members who notify their home studio within 30 days of the membership start date are eligible for a refund of the membership dues; sales of OTBeat® performance monitors are non‑refundable.

Oura Ring

Oura App (Settings > Account > Manage membership)

Oura doesn't refund membership fees already paid, whether full or pro-rated: when you cancel, you keep access until the end of your current billing period. Partial refunds aren't available for cancelled prepaid or annual plans after the complimentary month. New members get one complimentary month — cancel before it ends and you won't be charged.

P

Pandora

Website (pandora.com — Subscriptions page)

Subscription purchases are final and non-refundable — Pandora will not issue any refund, including partial, pro-rated, or otherwise, unless required by law. Canceling stops auto-renewal and you keep access until the end of your current access period. Subscriptions bought through Apple, Google Play, Amazon, Roku or a carrier may follow that vendor's refund policy; Pandora cannot issue refunds for them.

Panera Unlimited Sip Club

online

No refunds are offered for unused subscriptions. To avoid future charges, you must cancel before your next renewal date. After canceling, you can continue to use the subscription benefits until the end of the current billing cycle.

Paramount+

Via Apple (iPhone/iPad)

To avoid charges, you must cancel any trial period before the last day of the trial.

Paramount+ with Showtime

Website account page (paramountplus.com/account)

You will not be refunded for any fees you have paid. You keep access until the cancellation takes effect — at the end of a free trial, or otherwise at the end of your current billing period. Paramount+ says there are certain circumstances in which you may be legally entitled to a refund. Subscriptions billed through an app store or partner follow that provider's terms.

Patreon

Online (Patreon website — Settings > Memberships)

Patreon's policy is not to provide refunds, though it may grant exceptions at its sole discretion. For web purchases you can request a refund from your Billing History within 60 days of the original payment; the creator reviews it and approves or declines it. Outside that window, or for per-creation charges, you must contact Patreon Product Support. Cases that may qualify include being charged after you canceled renewal, or canceling within 48 hours without accessing any content. Purchases made through Apple iOS in-app purchases are refunded through Apple. If you cancel an annual membership, you keep access until your next bill date and are not charged again.

Peacock

Online (via Peacock account)

Contact provider for details — third-party billing terms may differ

Peloton Membership

Peloton website — My Membership page (account.onepeloton.com/mymembership) for memberships bought directly from Peloton

When you cancel, you are not eligible for a prorated refund of any portion of the fee for the current membership period; you keep access until that period ends and the membership does not renew. If you believe you were billed in error, notify Peloton Member Support within 60 days of the billing date — Peloton will not issue refunds or credits after that, except where required by law. Paid discount offers (including annual subscriptions) are non-refundable unless specified in writing. Certain Canadian and New York residents have additional statutory cancellation rights.

Perplexity Pro

Website (Settings → Subscription → Manage Subscription)

Refund eligibility depends on your location and subscription type. Most regions: monthly subscriptions allow a refund within 24 hours of purchase; annual subscriptions within 72 hours. EU/UK/Turkey: refund within 14 days of purchase (monthly or annual). South Korea/Brazil: refund within 7 days. After the eligible window, no refunds are provided for unused portions of the billing cycle.

Philo

online

Philo does not typically provide refunds for unused portions of your subscription. After canceling, you can continue to watch for the remainder of your current billing cycle.

Planet Fitness

In-person at home club

No refund on annual fees or past dues. Monthly fee for current period is non-refundable.

PlayStation Plus

Online via web (Account Management)

Refunds are available if requested within 14 days from the initial transaction date, even if the service has been used, though the refund may be pro-rated. The 14-day period includes any free trial duration.

Pluralsight

online

Pluralsight does not offer refunds on individual subscriptions since you can cancel at any time. After canceling, you can continue to access paid content until the end of your current billing term.

Private Internet Access

Online through the Private Internet Access website account dashboard.

Private Internet Access offers a 30-day money-back guarantee for all plans purchased directly through their official website, regardless of the payment method (credit/debit card, PayPal, Amazon Pay, cryptocurrency). To be eligible for a refund, the request must be made within 30 days of the initial purchase or renewal. For Google Play purchases, you must first cancel the subscription via your Google Play account and then contact PIA support for a refund. Refunds for Apple App Store (iOS/iTunes) purchases are at Apple's discretion, and you must contact Apple Support directly, as PIA cannot process these refunds. Gift card and Paygarden payments are non-refundable. New users are typically eligible if they haven't requested a refund in the past three months. Accounts that materially breach the Terms of Service may be removed without a refund.

Progressive

Phone call

Refunds are typically issued for premiums paid in advance upon cancellation. If paying monthly, refund eligibility depends on the cancellation timing.

ProtonVPN

Through the Proton VPN account dashboard on the website (account.protonvpn.com).

Proton offers a 30-day money-back guarantee: if you cancel within 30 days of the initial purchase you can receive a full refund. Both the cancellation and the refund request must be made within the 30-day period, refunds can only be requested once per user, and payments made by cash or bank transfer are not refundable. After 30 days, the service is non-refundable and any refund or credit is at Proton's discretion. The guarantee covers subscriptions bought directly through Proton's website and apps; for App Store purchases you request the refund from Apple, and Google Play subscribers can ask Proton support or Google Play.

Pure Barre

Through your local Pure Barre studio (studios are individually owned and operated)

Pure Barre studios are individually owned and operated, so membership cancellations — and refunds — are handled at the studio level. For cancellation details, refer to your state's membership agreement addendum or contact your local studio.

Q

QuickBooks Online

online

Annual QuickBooks Online subscriptions are covered by a 60-Day Money Back Guarantee: cancel within 60 days of purchase to be eligible for a refund. Monthly subscriptions and subscription renewals are not covered. Otherwise QuickBooks does not provide refunds or credits for cancellations or partial subscription periods; you keep access until the end of your subscription period.

R

RH Membership

online

Paid Membership Fees are non-refundable, except as required by applicable law. If you cancel your Membership, it will automatically expire at the end of your then-current Membership term.

Ring Protect

Cancel via Ring website (ring.com)

Refunds are not available for Ring subscription cancellations unless required by applicable law.

Rocket Money

Mobile app (Settings → Membership → Manage Membership)

You can cancel Premium at any time. Cancellation takes effect at the end of your billing cycle, and you keep access to Premium Membership features until then.

Root Insurance

App

Users can select their policy end date upon cancellation.

Rosetta Stone

Website — Rosetta Stone Sapphire: Account settings → Manage subscription → Cancel subscription

Rosetta Stone Sapphire subscriptions bought directly from Rosetta Stone come with a 14-day satisfaction guarantee — contact the Memberships team (membership@rosettastone.com or 1-800-767-3882) with your email address or order number to request a refund. The Memberships team can also refund Google Play purchases; App Store purchases are refunded by Apple. Products bought from other authorized retailers follow that retailer's return policy. Rosetta Stone Classic subscriptions have their own money-back guarantee (see notes).

S

Sam's Club Membership

In-club

Members may cancel their Membership and get a refund. There are no refunds for third-party service subscriptions.

Savage X Fenty VIP

Phone

The monthly Savage X Rewards Membership charge is nonrefundable, and there are no refunds or credits for partially used rewards. Any unused Member Credits will expire 12 months after their issue date upon cancellation.

Scribd

Website (account settings)

Scribd only refunds a charge from the last 30 days, and only if it qualifies: no activity on your account during that billing period, fraud, a billing error, a defective experience, or a technical problem on Scribd's side. Partial or prorated refunds are not offered — if you used the subscription during a billing cycle, that charge is not eligible — and charges 30 or more days old are never refunded. App Store and Google Play charges are refunded by Apple or Google.

SEMrush

Online

A 7-day money-back guarantee is available for initial annual subscription purchases and initial add-on orders. To be eligible, you must submit a written refund request within 7 calendar days of the purchase. Refunds are not provided for month-to-month subscriptions. Refunds are processed within 30 calendar days to the original payment method.

Shelter Insurance

phone

Refund eligibility depends on the type of policy. A sample automobile policy indicates that you may be entitled to a pro-rata premium refund. For permanent life insurance policies, you can surrender the policy for its current value. If you opt out of the paid Road Assist coverage after it has been added, you will receive a refund.

Shipt Membership

Online

At the time of cancellation, Shipt may provide membership fee refunds at its sole discretion.

Shopify

Online — Shopify admin (Settings > Plan) or the Shopify app, as the store owner

Shopify plans are generally non-refundable, and no refunds are issued for any remaining period after you cancel. Shopify Support will review refund requests case by case only within set windows: monthly subscriptions within 7 days of the invoice issue date, the first invoice after a trial or an annual subscription within 30 days of the invoice issue date. Meeting these windows does not guarantee a refund.

Shudder

Shudder website in a web browser

AMC does not provide refunds or credits for partial billing periods, partial subscription periods, or unwatched content unless required by law. If you cancel, access continues through the remainder of the current subscription term you already paid for.

SimpliSafe

Phone: SimpliSafe Customer Support at 1-888-783-8441

SimpliSafe refunds any unearned service charges for a full calendar month following termination, but does not refund unearned charges for a partial calendar month. Cancelling before your billing date means no charge for the coming month. Any unused pre-paid months are refunded to your payment method on file or directly to you, at SimpliSafe's discretion.

SiriusXM

Online Account Center (Subscriptions tab)

Audio subscriptions are non-refundable: canceling only stops future charges, takes effect at the end of your current billing cycle, and no refunds or credits are given for any partial period. Exceptions: if you cancel a monthly plan within 7 days of its start date (not renewals), or a quarterly/annual plan within 30 days of its start or of any renewal charge, the subscription ends immediately and fees paid are eligible for a pro-rata refund if requested. Subscriptions billed by Apple, Google Play, Roku, T-Mobile or another provider follow that provider's refund policies.

SiteGround

online

SiteGround offers a 30-day money-back guarantee for new shared hosting plans and a 14-day money-back guarantee for cloud hosting plans. For renewal payments, you can receive a full refund if you cancel within 30 days and the new term has not started. If the renewal term has started, you may receive a partial refund for the fees less the first month of the term if you cancel within 30 days of payment. Domain name fees and other third-party services are not refundable.

Skillshare

online

If you started with a 7-day free trial, contact Skillshare Support within 48 hours of the charge for a one-time refund, as long as you haven't used Skillshare since. Charges after a 14-day or longer free trial are not eligible for refunds, and Skillshare does not offer refunds for subscription renewals. For annual plans, a renewal reminder email is sent about 30 days before the renewal date. Subscriptions bought through the Apple App Store or Google Play must be refunded by that store.

Slack Pro

online

If you downgrade from a paid plan, Slack may credit your workspace account with Slack credits equal to the cost of any unused portion of your plan.

Sling TV

Online

No refunds for prepaid or partial months of service; only for special circumstances.

Snack Crate

online

Orders can't be canceled for a refund once reserved, and delivered crates aren't refunded. If you cancel a multi-month plan early, you are still charged for the rest of that subscription period. Defective products can be returned within 30 days of receipt for a new item or account credit, and under the You'll Love It Or It's Free Guarantee SnackCrate adds an account credit for a snack you didn't like.

Snap Fitness

inPerson

A 30-day money-back guarantee is available for full memberships if you work out at the club at least twice a week for four weeks and attend a fitness evaluation with staff. This refund covers membership dues and access card fees but does not apply to program fees, tanning, personal training, vending, or merchandise purchases.

Solidcore

online

Refunds are generally not provided for late cancellations or no-shows. You can cancel an initial purchase of a class, class package or membership before midnight of the third business day after purchase for a refund (California allows five business days; details vary by state). This applies only to the initial purchase — monthly auto-renewals require 30 days' notice instead.

Spectrum

Phone call

New subscribers (no Spectrum services within past 90 days) may receive a refund/credit for all subscription services if cancellation is requested within 45 days of Billing Commencement (30 days from Billing Commencement plus a 15-day grace period). Current subscribers adding new services may receive a refund/credit for only those newly added services if not received within the previous 90 days. Any equipment associated with the new subscription must be returned prior to the release of the refund/credit. For Mobile Service, there is no proration of the final monthly charge.

Spotify

Website (account page — Manage your plan)

You can cancel Premium any time and keep what you paid for: Premium stays until your next billing date, then your account switches to free. Unless required by law, Spotify does not provide refunds or credits for partial subscription periods. Spotify can't refund gift cards bought from a store or Premium paid through a partner — contact the store or partner.

Squarespace

online

You can request a full refund for an annual website subscription canceled within 14 days of purchase (use Squarespace's refund request form). Squarespace doesn't refund annual plans canceled after 14 days following the first payment, monthly plans, or renewal payments — cancel before the renewal date to avoid being charged. Mobile Start plans bought in the Squarespace app are managed by Apple, so request those refunds from Apple.

STARZ

Online (Website)

Unless required by law, STARZ does not provide credit, refunds, or prorated billing for canceled subscriptions. Cancellation takes effect at the end of your current paid period, and you keep access until then. Subscriptions bought through a distributor (such as Amazon or Apple) follow that distributor's policies.

State Farm

Phone

Contact provider for details

Strava

website

You may be eligible for a full refund within 14 days of purchase. After 14 days, Strava subscriptions are generally non-refundable.

Substack

Substack account settings (web)

Cancelling doesn't give a refund: you keep paid access until the end of the billing period you've paid for and won't be charged again. Free trials that end within 10 days end as soon as you cancel; a trial with more than 10 days left runs until its end date and then doesn't convert. Past-due, gift and comped subscriptions end immediately, and ending any subscription immediately doesn't refund past charges.

Sun Basket

online

Once a delivery has been finalized and charged, it cannot be canceled or modified. Any changes, including cancellation of the subscription, must be made by 12:00 PM Pacific Time on the Wednesday prior to the next scheduled delivery to avoid being charged for that delivery.

Sundance Now

Online

Sundance Now typically does not offer refunds for partial billing periods. Once a subscription is canceled, access to the service usually continues until the end of the current billing cycle, and the subscription will not auto-renew.

Surfshark

Online

Cancelling auto-renewal does not refund you for the unused part of the ongoing service period. If you purchased the service within the last 30 days and wish to receive a refund, you must refer to Surfshark's refund policy.

T

T-Mobile

Phone call to T-Mobile Customer Service (611 from a T-Mobile phone, or 1-800-937-8997)

Cancellations are future dated and typically take effect at the end of your current billing cycle, and you're responsible for all charges and usage through then. Security deposits or account credits may apply toward your remaining balance, and if a credit balance remains 30 days after your final bill, a refund may automatically be issued.

T-Mobile Home Internet

Phone

Under the 15-Day Test Drive, new and existing customers who activate Home Internet on a qualifying plan and cancel within the first 15 days get a full refund of T-Mobile Internet service charges via a one-time bill credit (taxes, fees, non-returned equipment and unrelated charges may still apply). Otherwise, cancellations are future dated and typically take effect at the end of your current billing cycle, and you're responsible for charges through then.

Talkspace

Talkspace account (log in and follow the cancel article for your plan type)

Talkspace can't refund services already rendered — including subscription costs, add-on session costs, copays and remaining balances after insurance, live sessions canceled or rescheduled with less than 24 hours' notice, and missed or no-show sessions. Support can evaluate a refund request received within 90 days of the charge's posting date, but refunds aren't guaranteed. Approved refunds usually take 3–5 business days and go back to the original payment method.

The Athletic

Website (theathletic.com/settings/subscriptions)

No prorated refunds for standalone Athletic subscriptions — payments are nonrefundable with no credits for partially used billing periods. Exceptions may apply if you cannot access The Athletic due to a technical issue, were charged without authorization, or cancel within 24 hours of signing up. For NYT bundle subscribers, refund terms follow New York Times subscription policies.

The Farmer's Dog

Website (Customer Account dashboard → Cancel Plan)

Cancellation is free with no fees as long as your next order has not already been processed. If your order has already been processed, you will be charged for and receive that shipment. The Farmer's Dog offers refunds if your dog does not like the food — they may send additional recipes to try, or issue a refund if you donate the unused food to a shelter. Contact customer support for refund requests on a case-by-case basis.

The General

Online policy portal

The public MyPolicy pages do not describe refund amounts or cancellation fees. If the portal cannot complete the request online, The General instructs customers to call 1-833-372-5672 for service.

Thrive Market

online

Thrive Market offers a Savings Guarantee. If you don't save more than your annual membership fee, they will credit you the difference in Thrive Cash upon renewal.

Tinder

Online (Tinder.com)

Generally, all purchases are final and nonrefundable, and there are no refunds or credits for partially used periods, except where local law provides for refunds. Some exceptions apply: Tinder can help with a refund request for a purchase made in the last 14 days if you paid by credit/debit card, PayPal or Google CC — contact Tinder from the purchase email and include your TNDR or COSU order number. Purchases through Apple or Google are refunded (or not) by Apple or Google under their own policies. California subscribers may cancel without penalty or obligation before midnight of the third business day after subscribing.

Ting

Online

Your final bill will be available about a week after cancellation, and your card on file will be charged automatically. Accounts with an outstanding balance will not be canceled until the balance is cleared.

Todoist Pro

Online

Monthly payments are generally not refundable unless legally required. For yearly plans purchased via the Todoist website, a full refund is available if canceled within 30 days of purchase or renewal. For yearly subscriptions purchased via Google Play, users must cancel first and then contact Todoist for a refund within 30 days. For App Store purchases, refund requests must be directed to Apple. Microsoft Store purchases are not refundable.

Trade Coffee

Online (Dashboard → My Subscription)

You can cancel at any time. For pay-per-shipment subscribers, any in-progress orders will be roasted and shipped as the final order. For bundle subscribers, any remaining prepaid bags on the account will be shipped before the subscription cancels.

Travelers Insurance

Independent agent

Travelers' public FAQ does not publish refund timing, unused-premium formulas, or cancellation fees. Its public guidance routes policy changes through your independent agent or Travelers customer service at 888-564-5043.

Tubi

Online

Not applicable, as Tubi is a free, ad-supported service and does not offer paid subscriptions or memberships.

Twitch Turbo

Online

Limited refunds are offered, primarily for technical issues impacting the purchase or benefits, fraudulent purchases, or where legally required. Decisions on refunds are solely within Twitch's discretion. Generally, refunds are not offered for recurring subscriptions, including Turbo, if canceled within the current billing period.

U

Uber One

app

Except where prohibited by law, your Uber One subscription charge is non-refundable once your billing cycle begins. If you cancel a paid membership, you keep your benefits until the end of the current billing period; free-trial and paused memberships lose benefits as soon as you cancel. If you cancel less than 24 hours before your next renewal day, you may see a charge that will be automatically refunded.

Ubisoft+

Online

Generally, Ubisoft+ subscriptions are non-refundable for the current billing cycle once purchased directly from Ubisoft. Users will retain access to the service until the end of their current billing period. Partial refunds may be available in some regions with specific withdrawal periods, but for US policy, the common stance is no refunds for the current billing cycle. Purchases made through third-party platforms are subject to the refund policies of those platforms.

Universal Yums

online

After cancellation, you will still receive any shipments that you have already paid for, but you will not be charged for new orders. Gift subscriptions are prepaid and cannot be canceled. Cancelling an annual subscription does not issue a refund for shipments that have been paid for, but it will prevent future renewals.

USAA

phone

In most cases, USAA will issue a refund for any unused premiums within 3 to 10 business days, unless there is an outstanding balance on the account. Refunds may be mailed as a check or deposited directly into a bank account, depending on the original payment method.

V

Verizon

Phone call

After you disconnect Fios service, Verizon returns any credit balance on your account; allow up to 60 days for it to be processed and returned. Fios customers under contract may also owe an early termination fee.

Verizon Fios

Phone

If you have a credit balance on your final bill after disconnecting service, it will be automatically refunded within 60 days, provided there are no outstanding balances on any other Verizon accounts.

Visible

Cancel through the Visible mobile app (Profile → My account → Manage my membership → Cancel membership)

Visible does not issue refunds for payments already made; cancellations stop future billing but you keep service until the end of the current billing period.

Vivint

Phone call

Cancellation requests may be subject to early termination or other fees as outlined in your Vivint service agreement (found in the Documents section of your Account Center). Customers 65 or older who cancel because of a medical condition or a move to a care facility may be eligible to cancel without an early termination fee. Other extenuating circumstances — such as death, bankruptcy or a move to an assisted living home — are reviewed case by case by Vivint's Exceptions Review Team and require documentation.

W

Wall Street Journal

Website (Customer Center — available for California residents and some accounts)

Monthly and quarterly digital subscriptions are non-refundable — cancellation takes effect at the end of the current billing cycle. Annual subscription holders may receive a prorated refund for remaining unused months. If you cancel within the last 30 days of your subscription term, no refund is issued and cancellation takes effect at the end of the cycle. Print subscription refunds vary by region.

Walmart+

Online

Contact provider for details

Weight Watchers (WW)

online

For multi-month Commitment Plans, cancellation takes effect at the end of the commitment period. For standard one-month plans and post-commitment period plans, cancellation is effective at the end of the membership month in which you cancel.

WHOOP

Online via app.WHOOP.com (Membership section)

Members can cancel their membership and return their WHOOP device for a full refund (minus shipping costs) within 30 days of receipt; WHOOP does not accept returns after 30 days, and engraving is not refunded. Free trials must be canceled with a return initiated within the 1-month trial period, and the return must be mailed within 7 days of requesting the label. After 30 days, cancellation depends on your plan: paid-upfront 12-month memberships are scheduled to cancel at the end of the commitment; monthly plans within the 12-month commitment must pay off the remaining months or schedule cancellation for the end of the commitment; monthly plans outside the commitment can cancel any time before the next billing date.

Wine.com Subscription

online

If you cancel your subscription after an order has been shipped and not yet received, we will not be able to refund you for that order.

Wix

online

First-time purchases of Premium or Studio plans are eligible for a full refund if canceled within the 14-day trial period. Renewals or cancellations after this 14-day period are not eligible for a refund.

X

Xbox Game Pass

Online via Microsoft account (Subscriptions page)

Refund eligibility varies; not all subscription charges are refundable. Some countries allow immediate cancellation with a prorated refund for the last subscription charge or renewal, depending on the subscription term.

Xbox Live Gold

Online (Microsoft account)

You can receive a refund if you cancel within 30 days of your initial purchase or before your first recurring billing date, whichever is sooner. You are also entitled to a refund of your most recent recurring billing charge if you cancel within 30 days after payment, limited to one time per Microsoft account per Xbox subscription product.

Xfinity

Online via NOW Portal (xfinity.com/now)

Contact provider directly for refund eligibility — pro-rated refunds may apply depending on billing cycle

Y

YMCA

Whatever your local Y accepts — every YMCA is independently operated

Refund rules depend on your local Y, because every YMCA location is independently operated. At the YMCA of Greater San Antonio (the policy cited here), within the first 30 days the Y will refund 100% of all money paid if you're not satisfied with your membership. You can cancel at any time, but cancellation becomes effective 30 days beyond your next draft date, and membership hold fees are non-refundable.

YouTube Premium

Online at youtube.com/paid_memberships

Generally no refund for the unused portion of the current billing cycle. Immediate cancellation with a refund may be possible by contacting the YouTube support team. Apple-billed subscriptions are subject to Apple's refund policies. Eligibility for a refund may exist if videos or features related to the purchase do not work.

YouTube TV

Online (via web browser)

Access continues until end of billing period after cancellation. Contact support for immediate cancellation.

Z

Zoom Pro