How to Cancel 24 Hour Fitness
Last verified: 2026-03-19
www.24hourfitness.com/members/cancel
How to Cancel — Step by Step
- 1Log into your My24 account or go to the 24 Hour Fitness Contact Us page and select “My Membership / Cancellation” as the reason (for monthly‑payment members).
- 2Submit the cancellation request online, providing your name, email, home club, and the last four digits of the payment card.
- 3Wait for a confirmation email or, if canceling in‑person, obtain a written receipt from the club’s Member Services desk confirming the cancellation date.
Additional Notes
- Online cancellation is only available to members with Monthly Payment memberships; limited‑term or prepaid members must cancel in‑person at their home club.
- Cancellation is effective once you receive written/email confirmation; no additional notice period is required beyond the request.
What Redditors Are Saying
24 hour fitnesses blocks members from cancelling or freezing their accounts during coronavirus pandemic.
You can cancel your 24 hour fitness membership online now
Previously, they avoided any contact with all their members during the pandemic and continue to charge membership dues even while their gyms are closed. Now you can cancel online: https://www.24hourfitness.com/membership/cancel/
$800 wasted on 24hour fitness, no money returned after cancellation.
I got annual membership + 2 personal trainer classes, all worth $800 in March 2020.I just used the free class and the next day everything was closed because of covid. I cancelled everything (membership + 2 classes) in July 2020. I didn't get any return, all $800 wasted. I don't know what to do. Upda
24 Hour Fitness won’t freeze or cancel account despite all locations being closed
24 hour fitness won’t freeze or cancel account- Shelter in Place state Hi Reddit, Has anyone been able to cancel or freeze their 24 hour membership? My fiancé has confirmed they’ve temporarily disabled their phone line, and that they are not responding via social media or email. In the meantime, the