← All cancellation guides
PlayStation Plus logo

How to Cancel PlayStation Plus

Last verified

Official PlayStation Plus PolicyOfficial source

www.playstation.com/en-us/legal/playstation-store-cancellation-policy

Rechecked : the policy text on playstation.com was unchanged since our previous verified check. How we verify

Summary

You can cancel PlayStation Plus via Online via web (Account Management) or Via PS5 console (Settings menu) or Via PS5 console (Game and App Services menu) or Via PS4 console or the PS App (mobile). Refunds are available if requested within 14 days from the initial transaction date, even if the service has been used, though the refund may be pro-rated. The 14-day period includes any free trial duration.. Steps: On your PS5 console, go to Settings > Users and Accounts.. Select Account > Payment and Subscriptions > Subscriptions..

Cancel Via

Online via web (Account Management), Via PS5 console (Settings menu), Via PS5 console (Game and App Services menu), Via PS4 console or the PS App (mobile)

Refund Eligibility

Refunds are available if requested within 14 days from the initial transaction date, even if the service has been used, though the refund may be pro-rated. The 14-day period includes any free trial duration.

How to Cancel — Step by Step

  1. 1On your PS5 console, go to Settings > Users and Accounts.
  2. 2Select Account > Payment and Subscriptions > Subscriptions.
  3. 3Select your PlayStation Plus subscription and then select Cancel Subscription.

Reactivating Your Account

  • If you change your mind before the next payment date, select 'Reactivate subscription' to keep it active.

Additional Notes

  • Your subscription will be deactivated starting from the next payment date after cancellation.
  • You can stop making future payments at any time by turning off auto-renewal; this does not refund payments already made.
  • To cancel for a refund, request it within 14 days from the initial transaction date by contacting PlayStation Support or using the refund support page.

More about PlayStation Plus

Other software & app subscriptions

All software & app subscriptions compared →

What Redditors Are Saying

Search on Reddit