How do I cancel Jasper AI?

You can cancel Jasper AI via online. Steps: Click on your workspace name in the top left corner of the application. Select 'Workspace Settings' from the menu. Navigate to the 'Plans' section. Scroll to the very bottom of the page and click the 'Cancel' button. Follow all the subsequent on-screen prompts to finalize the cancellation.

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How to Cancel Jasper AI

Last verified Oct 12, 2026

Official Jasper AI PolicyOfficial source

help.jasper.ai/hc/en-us/articles/55319153502747-Cancel-Your-Account-Pro-Plan

Oct 12, 2026

Rechecked Oct 12, 2026: help.jasper.ai still states the headline terms shown here (7 days). How we verify

Summary

You can cancel Jasper AI via online. Refunds are not automatic upon cancellation. To receive a refund, you must contact customer support at hey@jasper.ai within 7 days of the charge. For annual plans, a refund can only be requested within the first 7 days of the subscription. Your account must be canceled before a refund can be processed.. Steps: Click on your workspace name in the top left corner of the application.. Select 'Workspace Settings' from the menu..

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Refund Eligibility

Refunds are not automatic upon cancellation. To receive a refund, you must contact customer support at hey@jasper.ai within 7 days of the charge. For annual plans, a refund can only be requested within the first 7 days of the subscription. Your account must be canceled before a refund can be processed.

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How to Cancel — Step by Step

1Click on your workspace name in the top left corner of the application.
2Select 'Workspace Settings' from the menu.
3Navigate to the 'Plans' section.
4Scroll to the very bottom of the page and click the 'Cancel' button.
5Follow all the subsequent on-screen prompts to finalize the cancellation.

Reactivating Your Account

To reverse a pending cancellation, you must email support at hey@jasper.ai.
If you have paused your plan, you can resume it by clicking the 'resume plan' button in the Plans tab.

Additional Notes

Cancellations are scheduled for the end of your current billing cycle, and you can continue to use the service until that date.
If you cannot find the 'Cancel' button in your settings, you should contact support at hey@jasper.ai for assistance.
Instead of canceling, you have the option to pause your plan for 30, 60, or 90 days.

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