How do I cancel Root Insurance?

You can cancel Root Insurance via App or Customer Service (phone/email). Steps: Go to the Root Insurance app. Indicate the reason why you are cancelling. Select your desired policy end date.

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How to Cancel Root Insurance

Last verified: 2026-03-20

Official Root Insurance PolicyVerified

www.joinroot.com/car-insurance/questions-and-answers

2026-03-20

Summary

You can cancel Root Insurance via App or Customer Service (phone/email). Users can select their policy end date upon cancellation.. Steps: Go to the Root Insurance app.. Indicate the reason why you are cancelling..

Cancel Via

App, Customer Service (phone/email)

Refund Eligibility

Users can select their policy end date upon cancellation.

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How to Cancel — Step by Step

1Go to the Root Insurance app.
2Indicate the reason why you are cancelling.
3Select your desired policy end date.

Reactivating Your Account

If you wish to get coverage through Root again within 30 days, your old policy may be reinstated.
If you come back after 30 days, Root may offer a new quote for a brand new policy.

Additional Notes

Policy cancellation can be completed directly within the Root Insurance app.
You will be asked to provide a reason for cancellation and select your policy end date.
For additional assistance, Root's customer service team can be contacted by phone at 866-980-9431 (Monday-Friday, 9 a.m. to 8 p.m. ET) or by email at help@joinroot.com.