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How to Cancel MUBI

Last verified: 2026-03-20

Official MUBI PolicyVerified

help.mubi.com/article/68-how-do-i-cancel-my-subscription-if-i-purchased-it-online-through-the-web

Summary

You can cancel MUBI via Website (direct subscription) or Third-party platform (e.g., Apple App Store, Google Play, Roku). Payments are non-refundable, and there are no refunds or credits for partially used subscription periods. Refunds or credits may be provided at MUBI's sole discretion or to the extent required by applicable law. For charges believed to be made in error, users should contact MUBI support.. Steps: **For MUBI.com direct subscriptions:**. 1. Log in to your MUBI account on the MUBI website..

Cancel Via

Website (direct subscription), Third-party platform (e.g., Apple App Store, Google Play, Roku)

Refund Eligibility

Payments are non-refundable, and there are no refunds or credits for partially used subscription periods. Refunds or credits may be provided at MUBI's sole discretion or to the extent required by applicable law. For charges believed to be made in error, users should contact MUBI support.

Video Guides

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How to Cancel — Step by Step

  1. 1**For MUBI.com direct subscriptions:**
  2. 21. Log in to your MUBI account on the MUBI website.
  3. 32. Go to the 'Settings' section.
  4. 43. Navigate to the 'Subscription' tab or section.
  5. 54. Follow the prompts to cancel your subscription.
  6. 6**For third-party platform subscriptions (e.g., Apple App Store, Google Play, Roku):**
  7. 71. Access the settings or subscription management section of the respective third-party platform (e.g., Apple App Store settings, Google Play Store app, Roku account online).
  8. 82. Locate your MUBI subscription within that platform.
  9. 93. Follow the platform's specific instructions to cancel or change your subscription.

Billed Through a Third Party?

  • If you subscribed to MUBI through a third-party platform such as Apple App Store, Google Play, FireTV, or Roku, you must cancel your subscription directly through that platform's cancellation mechanism.
  • This includes managing free trials and turning off auto-renew through your account with the applicable third party.

Additional Notes

  • To avoid being billed for the next subscription period, you must cancel your subscription at least 1 calendar day before it renews.
  • After canceling your subscription, you will retain access to the MUBI paid services through the end of the current subscription period for which payment has already been made.
  • If you believe a subscription charge was made in error, contact MUBI support at support@mubi.com for assistance.

What Redditors Are Saying

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67
r/FilmClubPH·1y ago

PSA: Mubi is offering just PHP100 for a 3 month-subscription

39 comments
19
r/Letterboxd·3y ago

Getting the Mubi free trial to watch Decision to Leave, any other good recommendations before I cancel my subscription?

Preferably something that’s only streaming on Mubi

19 comments
1
r/FilmClubPH·1y ago

About the Cancellation of Mubi Subscription

Good evening! Ask ko lang po for those who used to have a Mubi Subscription: when it comes to the cancellation of the service, should I first cancel sa app/site or sa Google Play? Thank you.

2 comments
15
r/twinpeaks·4y ago

Was thinking of cancelling my mubi subscription until I bumped into this.

3 comments