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How to Cancel Costco Membership

Last verified: 2026-03-19

Official Costco Membership PolicyVerified

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Summary

You can cancel Costco Membership via In-person or Phone call. Costco offers a 100% satisfaction guarantee and will cancel and refund membership fees at any time if a member is dissatisfied.. Cancellation fee: For Executive upgrade fee refunds, any 2% Reward issued or accrued will be subtracted from the refund and forfeited to the extent it exceeds the amount of any refund.. Steps: The Primary Member must initiate the cancellation process.. Speak with a team member at any warehouse membership counter to cancel and receive an immediate refund..

Cancel Via

In-person, Phone call

Refund Eligibility

Costco offers a 100% satisfaction guarantee and will cancel and refund membership fees at any time if a member is dissatisfied.

Cancellation Fee

For Executive upgrade fee refunds, any 2% Reward issued or accrued will be subtracted from the refund and forfeited to the extent it exceeds the amount of any refund.

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How to Cancel — Step by Step

  1. 1The Primary Member must initiate the cancellation process.
  2. 2Speak with a team member at any warehouse membership counter to cancel and receive an immediate refund.
  3. 3Call our Member Services Center at 1-800-774-2678 and speak to a live agent for cancellation.

Additional Notes

  • The Primary Member must initiate the cancellation.
  • Immediate refunds are available when canceling at a warehouse membership counter.
  • Your Costco membership fee will renew automatically and be charged annually on the first day of your renewal month until you choose a different form of payment or cancel Auto Renewal.
  • To receive a refund for the current Executive upgrade fee, the membership must be canceled or downgraded to a Gold Star or Business Membership. Any 2% Reward issued or accrued will be subtracted from the refund and forfeited to the extent it exceeds the amount of any refund.

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