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How to Cancel Disney+

Last verified

Official Disney+ PolicyOfficial source

www.disneyplus.com/welcome/subscriber-agreement

Rechecked : disneyplus.com still states the headline terms shown here (no refunds). How we verify

Summary

You can cancel Disney+ via Website or Mobile app. No refunds or credits for partially used billing periods, monthly or annual, although Disney+ may give refunds or credits case by case at its sole discretion. You can cancel any time; cancellation takes effect at the end of the current billing period (it may be immediate if you're on a free trial, promo code or other credit). Cancel before 11:59 p.m. ET the day before your next billing date to avoid the next charge.. Steps: Log in to Disney+ in a web browser.. Select your Profile, then select Account..

Cancel Via

Website, Mobile app

Refund Eligibility

No refunds or credits for partially used billing periods, monthly or annual, although Disney+ may give refunds or credits case by case at its sole discretion. You can cancel any time; cancellation takes effect at the end of the current billing period (it may be immediate if you're on a free trial, promo code or other credit). Cancel before 11:59 p.m. ET the day before your next billing date to avoid the next charge.

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How to Cancel — Step by Step

  1. 1Log in to Disney+ in a web browser.
  2. 2Select your Profile, then select Account.
  3. 3Select your Disney+ subscription under Subscription.
  4. 4Select Cancel Subscription and confirm.
  5. 5You keep access until the end of your current subscription term; timing depends on whether you're billed monthly, annually or are in a promotional period.

Billed Through a Third Party?

  • If you signed up through a third-party billing partner (for example, an app store), cancel through that partner; its terms govern billing, cancellation and refunds for that subscription.
  • If you had an existing Hulu, ESPN or HBO Max subscription before upgrading to a bundle: canceling the original subscription keeps the bundle running, and canceling the bundle leaves the original subscription running at the then-current price unless you cancel it separately.

Reactivating Your Account

  • If you change your mind before your subscription term ends, you can restart: select your Profile, then Account, then Restart Subscription, and select Agree.
  • Once your subscription term ends, the subscription is fully canceled and can't be restarted; you'd need to subscribe again.

Additional Notes

  • Monthly subscriptions billed by Disney+ can be paused from a computer or mobile browser (Account → your subscription → Pause Subscription); certain plans aren't eligible. The pause starts on the first day of your next billing period and you aren't charged during it.
  • Pausing Disney+ in a bundle also pauses the other services in the bundle.
  • Canceling your Disney+ subscription doesn't delete your Disney+ account or your MyDisney account.
  • If your subscription is canceled because your payment failed, or you switch billing to a third party, you may forfeit any credits on your account.

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