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How to Cancel Disney+

Last verified: 2026-03-19

Official Disney+ PolicyVerified

help.disneyplus.com/article/disneyplus-cancel

Summary

You can cancel Disney+ via Website or Mobile app. No prorated refunds for monthly plans. Annual plan: 14-day cooling-off period for full refund; after 14 days, partial refund at Disney's discretion (may deduct up to 10% penalty if content was viewed).. Steps: Go to disneyplus.com and log in. Access Account settings.

Cancel Via

Website, Mobile app

Refund Eligibility

No prorated refunds for monthly plans. Annual plan: 14-day cooling-off period for full refund; after 14 days, partial refund at Disney's discretion (may deduct up to 10% penalty if content was viewed).

Video Guides

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How to Cancel — Step by Step

  1. 1Go to disneyplus.com and log in
  2. 2Access Account settings
  3. 3Locate Subscription / Billing Details
  4. 4Select 'Cancel Subscription'
  5. 5Follow retention prompts — decline offers to continue
  6. 6Confirm cancellation
  7. 7Full access continues until end of current billing period

Billed Through a Third Party?

  • Apple billing: cancel through iOS Settings > [Your Name] > Subscriptions > Disney+ > Cancel Subscription
  • Google Play: cancel through Play Store > Profile > Payments & Subscriptions > Subscriptions > Disney+ > Cancel
  • Roku: cancel through Roku account settings
  • Amazon: cancel through Amazon Memberships & Subscriptions
  • Verizon/carrier billing: log into My Verizon app > Services & Apps > Manage > Cancel Disney+ add-on. Refund and cancellation follow Verizon's terms, not Disney's
  • Disney Bundle (Disney+, Hulu, ESPN+): must cancel as a complete package — individual services cannot be cancelled separately

Reactivating Your Account

  • Watch history, profiles, preferences, and watchlist retained for approximately 10 months after cancellation
  • Downloads become inaccessible after billing period ends
  • Resubscribing within the retention window restores all prior data

Additional Notes

  • Pause option available in select regions — check Account settings for availability
  • Annual plan refund rules: within 14 days = full refund; after 14 days = discretionary partial refund with possible 10% deduction
  • Apple/Google-billed annual plans follow those platforms' refund policies, not Disney's — they occasionally grant prorated refunds at their discretion
  • Customer service: live chat at help.disneyplus.com or phone support through the help center

What Redditors Are Saying

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30891
r/Fauxmoi·6mo ago

Cynthia Nixon cancels her Disney+ and Hulu subscriptions in support of the first amendment and Jimmy Kimmel, and also calls for a boycott of the theme parks and cruises

601 comments
24632
r/entertainment·5mo ago

Millions cancelled their Disney+, Hulu subscriptions because of Kimmel suspension

835 comments
18613
r/videos·6mo ago

Cancelling My Hulu Disney+, ESPN Subscription

1116 comments
16648
r/economy·6mo ago

Thousands of people are cancelling their Disney, Hulu, and ESPN subscriptions!

BOYCOTT DISNEY!

1965 comments