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How to Cancel Wall Street Journal

Last verified: 2026-03-24

Official Wall Street Journal PolicyVerified

customercenter.wsj.com

Summary

You can cancel Wall Street Journal via Website (Customer Center — available for California residents and some accounts) or Phone (800-441-8323 for U.S.) or Apple App Store (if subscribed via iOS) or Google Play Store (if subscribed via Android). Monthly and quarterly digital subscriptions are non-refundable — cancellation takes effect at the end of the current billing cycle. Annual subscription holders may receive a prorated refund for remaining unused months. If you cancel within the last 30 days of your subscription term, no refund is issued and cancellation takes effect at the end of the cycle. Print subscription refunds vary by region.. Steps: Go to wsj.com and log in with the email associated with your subscription.. Click your profile or account icon in the top-right corner and select 'Account' or 'Customer Center'..

Cancel Via

Website (Customer Center — available for California residents and some accounts), Phone (800-441-8323 for U.S.), Apple App Store (if subscribed via iOS), Google Play Store (if subscribed via Android)

Refund Eligibility

Monthly and quarterly digital subscriptions are non-refundable — cancellation takes effect at the end of the current billing cycle. Annual subscription holders may receive a prorated refund for remaining unused months. If you cancel within the last 30 days of your subscription term, no refund is issued and cancellation takes effect at the end of the cycle. Print subscription refunds vary by region.

Video Guides

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How to Cancel — Step by Step

  1. 1Go to wsj.com and log in with the email associated with your subscription.
  2. 2Click your profile or account icon in the top-right corner and select 'Account' or 'Customer Center'.
  3. 3Navigate to 'Subscription' or 'Manage Subscription' in your account settings.
  4. 4Look for a 'Cancel Subscription' link — note that this option may not be visible in all states (online cancellation is reliably available in California).
  5. 5If you see the cancel option, click it and follow the on-screen prompts to confirm.
  6. 6If you do NOT see a cancel option online, call WSJ customer service at 800-441-8323 to cancel by phone.
  7. 7Be prepared for retention offers — firmly state you want to cancel and decline any offers.
  8. 8Save your cancellation confirmation email as proof.

Billed Through a Third Party?

  • If you subscribed through the Apple App Store, cancel via iPhone Settings → your name → Subscriptions → The Wall Street Journal → Cancel Subscription.
  • If you subscribed through Google Play, open Google Play Store → Profile → Payments & subscriptions → Subscriptions → The Wall Street Journal → Cancel subscription.
  • App Store and Google Play subscriptions cannot be cancelled through the WSJ website or customer service — you must cancel through the originating platform.
  • Corporate or institutional subscriptions (through employer or university) must be cancelled through your organization's administrator.

Reactivating Your Account

  • You can resubscribe at any time through wsj.com — returning subscribers often receive promotional pricing.
  • Your WSJ account, saved articles, and reading preferences are retained after cancellation.
  • If you had a digital + print bundle, reactivating only the digital portion is possible.

Additional Notes

  • WSJ Digital costs $38.99/month at standard rate; promotional pricing is frequently available at $1/week for the first year. The Digital Bundle (WSJ + Barron's + MarketWatch) costs $49.99/month.
  • Many subscribers report difficulty finding the online cancel button — if you can't find it, calling 800-441-8323 is the most reliable method.
  • California residents have a legal right to cancel online per state law, so the web cancel option is always available for California accounts.
  • International phone numbers: Europe +44(0)20 3426 1313; Asia Pacific 800 901 216.
  • Watch for 'zombie charges' — billing that continues after cancellation. Keep your confirmation email and check your credit card statement the month after cancellation.
  • Student Digital Pack is available for $24/year with valid .edu email.
  • Print subscriptions require a separate cancellation process — contact customer service by phone.
  • WSJ annual renewals can increase to $238+/year at standard rate after promotional pricing expires.

What Redditors Are Saying

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9113
r/personalfinance·6y ago

Remember to regularly audit your subscription services! You may be letting anywhere from $5 to $20 slip out of your wallet each month

[This video about the hidden costs of monthly subscription services](https://www.youtube.com/watch?v=1nDzaO7Hsnk) by the Wall Street Journal just popped up on my YouTube recommended videos list. Ironically, [the top comment is from someone joking about how they need to cancel their digital subscript

969 comments
3383
r/assholedesign·6y ago

Want to unsubscribe from the Wall Street Journal? You'll have to convince them it's what's best for you.

I had to subscribe to the Wall Street Journal for a class a few semesters ago, and after the class, I did not want my subscription anymore. The first barrier they put up to unsubscribing is not having any way to do this online. You have to call their customer support. You can subscribe online, but y

133 comments
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r/exmormon·6mo ago

The ExMormon influencer article is on the front page of the print edition of the Wall Street Journal today, the day after it came out online. Over 2200 comments so far. Many asking for an apology or retraction for stating facts. Lots of threats to cancel subscriptions.

128 comments
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r/mildlyinfuriating·3y ago

the wall street journal’s response to me when i told them that i cannot call them to cancel my subscription because i’m deaf

61 comments