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How to Cancel Noom

Last verified: 2026-03-19

Official Noom PolicyVerified

www.noom.com/support/faqs/subscription-and-billing/2025/10/how-to-cancel-your-noom-subscription-or-trial

Summary

You can cancel Noom via app or online. For Noom Weight, a refund may be available if requested within 14 days of the initial charge. Renewal charges are not eligible for refunds. For Noom Med, refunds are not available once a prescription has been written or a clinical visit has occurred.. Steps: In the Noom app: Open the app and tap your profile picture in the top-left corner. Then, tap 'Settings', then 'Manage Subscription', and follow the prompts to cancel.. On the web (Subscription Portal): Sign into the Subscription Portal using your Noom login. On the main page, click 'Cancel Subscription' and follow the on-screen steps..

Cancel Via

app, online

Refund Eligibility

For Noom Weight, a refund may be available if requested within 14 days of the initial charge. Renewal charges are not eligible for refunds. For Noom Med, refunds are not available once a prescription has been written or a clinical visit has occurred.

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How to Cancel — Step by Step

  1. 1In the Noom app: Open the app and tap your profile picture in the top-left corner. Then, tap 'Settings', then 'Manage Subscription', and follow the prompts to cancel.
  2. 2On the web (Subscription Portal): Sign into the Subscription Portal using your Noom login. On the main page, click 'Cancel Subscription' and follow the on-screen steps.
  3. 3Via iOS or Android App Store: If you subscribed through your device's app store, you must cancel directly through the Apple App Store or Google Play Store.

Billed Through a Third Party?

  • If you subscribed via a third-party application store like the Apple App Store or Google Play, your subscription is subject to their terms. Cancellation and refund processes are handled by that third party.

Additional Notes

  • Uninstalling the Noom app will not cancel your subscription; you must follow the cancellation steps.
  • After canceling, you will continue to have access to the service until the end of your current billing period.
  • To request an eligible refund, you need to contact the Support team via the chat button on the help page or through their contact form.

What Redditors Are Saying

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243
r/Noom·4y ago

I made it to noom master Sunday, then cancelled yesterday. Here’s what I learned.

I started noom for the third(!) time Jan 4. Previously, I had only lasted a couple of days. This past Sunday, I graduated to noom master, which had been my goal. Monday, I canceled my subscription and deleted the app off my phone. 1) I learned to weigh myself every day. I still hate it because I am

44 comments
189
r/Noom·5y ago

I cancelled Noom today

Because it worked! I (32F, 5'6") have been on Noom since November. My subscription is set to renew on Friday, but I've decided to cancel. I started at 178lb with a goal weight of 150lb. I've been bopping around 150-151 for about 3 months, despite working from home since March. I honestly feel like m

32 comments
46
r/Noom·2y ago

Noom Cancellation

I Hope this brings awareness to Nooms practices. Noom will auto renew, without any notification that it is going to charge you again. Upon receiving a receipt for the charge, I promptly talked to support. Who flat out lied to me. Now I do not blame the individual who is doing their job, but leadersh

32 comments
40
r/Noom·1y ago

What happened when I cancelled Noom trial/discount offers

Today was the end of my 7-day trial (would have been charged tomorrow). I thought I'd share what I did and what they offered in the process. First, I did this from the website on my computer, not the app (and I don't know if that matters). 1. I clicked to cancel my subscription. I was asked if I wan

14 comments