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How to Cancel EA Play

Last verified: 2026-03-20

Official EA Play PolicyVerified

help.ea.com/en/articles/ea-account/manage-ea-play-on-pc-membership

Summary

You can cancel EA Play via Online via EA Account (for PC via EA app) or Through Microsoft account (for Xbox) or Through PlayStation account or Contact Steam Support (for PC via Steam) or Through Epic Games account (for PC via Epic). EA Play memberships are generally not refundable, with exceptions such as a refund for the remaining paid time if you upgrade to EA Play Pro on the EA app. The Great Game Guarantee applies to game purchases, not directly to subscriptions.. Cancellation fee: None. Steps: **For PC (via EA app):**. 1. Go to your EA Account and sign in using the details you used to join EA Play..

Cancel Via

Online via EA Account (for PC via EA app), Through Microsoft account (for Xbox), Through PlayStation account, Contact Steam Support (for PC via Steam), Through Epic Games account (for PC via Epic)

Refund Eligibility

EA Play memberships are generally not refundable, with exceptions such as a refund for the remaining paid time if you upgrade to EA Play Pro on the EA app. The Great Game Guarantee applies to game purchases, not directly to subscriptions.

Cancellation Fee

None

Video Guides

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How to Cancel — Step by Step

  1. 1**For PC (via EA app):**
  2. 21. Go to your EA Account and sign in using the details you used to join EA Play.
  3. 32. Select the 'Subscriptions and Memberships' tab.
  4. 43. In the 'Your membership' section, select 'Cancel membership'.
  5. 54. On the new browser page that opens, select 'Cancel membership' again.
  6. 6**For Xbox:**
  7. 71. Sign in to your Microsoft account.
  8. 82. Choose 'Services & subscriptions'.
  9. 93. Choose 'Manage' next to your EA Play membership.
  10. 104. Cancel your membership.
  11. 11**For PlayStation:**
  12. 121. Sign in to your PlayStation® account.
  13. 132. Select 'Subscription'.
  14. 143. Select 'Turn Off Auto-Renew' next to your EA Play membership.
  15. 15**For PC (via Steam):**
  16. 161. Contact Steam Support directly to cancel your membership.
  17. 17**For PC (via Epic Games Store):**
  18. 181. Navigate to www.epicgames.com/account.
  19. 192. Sign in to your Epic Games account.
  20. 203. Select 'Subscriptions' to the left.
  21. 214. Select 'Cancel' in EA Play Subscription.
  22. 225. Follow the prompts to cancel.

Billed Through a Third Party?

  • Microsoft (Xbox)
  • PlayStation
  • Steam
  • Epic Games

Reactivating Your Account

  • You can rejoin EA Play by visiting the EA Play website and selecting 'Join Now'.
  • If you cancel, you have the option to reverse the cancellation until your next billing date.
  • If you rejoin EA Play, you can resume playing games from where you left off, provided you didn't manually delete your save files.

Additional Notes

  • Upon cancellation, you will retain access to all membership features until the end of your current membership period.
  • Your game progress is saved, provided you do not manually delete your save files.
  • Any purchases made using your 10% member discount are yours to keep, even after your membership expires or is canceled.
  • If you wish to terminate your membership immediately on Xbox or PlayStation, you can contact their respective support, though you may not be eligible for a refund of any unused time.

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