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How to Cancel EA Play

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Official EA Play PolicyOfficial source

help.ea.com/en/articles/ea-account/how-to-cancel-ea-play

Rechecked : help.ea.com still states the headline terms shown here (no refunds). How we verify

Summary

You can cancel EA Play via Online via EA Account (for PC via EA app) or Through Microsoft account (for Xbox) or Through PlayStation account or Contact Steam Support (for PC via Steam) or Contact Epic Support (for PC via Epic). EA Play memberships are not refundable, with some exceptions — for example, if you upgrade to EA Play Pro on the EA app, you're refunded for the remaining paid time on your initial EA Play membership. EA's refund policy (formerly the Great Game Guarantee) covers eligible full game downloads; for EA Play on PC, contact EA if you think you're entitled to a refund.. Cancellation fee: None. Steps: **For PC (via EA app):**. 1. Go to your EA Account and sign in using the details you used to join EA Play..

Cancel Via

Online via EA Account (for PC via EA app), Through Microsoft account (for Xbox), Through PlayStation account, Contact Steam Support (for PC via Steam), Contact Epic Support (for PC via Epic)

Refund Eligibility

EA Play memberships are not refundable, with some exceptions — for example, if you upgrade to EA Play Pro on the EA app, you're refunded for the remaining paid time on your initial EA Play membership. EA's refund policy (formerly the Great Game Guarantee) covers eligible full game downloads; for EA Play on PC, contact EA if you think you're entitled to a refund.

Cancellation Fee

None

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How to Cancel — Step by Step

  1. 1**For PC (via EA app):**
  2. 21. Go to your EA Account and sign in using the details you used to join EA Play.
  3. 32. Select the 'Subscriptions and Memberships' tab.
  4. 43. In the 'Your membership' section, select 'Cancel membership'.
  5. 54. On the new browser page that opens, select 'Cancel membership' again.
  6. 6**For Xbox:**
  7. 71. Sign in to your Microsoft account.
  8. 82. Choose 'Services & subscriptions'.
  9. 93. Choose 'Manage' next to your EA Play membership.
  10. 104. Cancel your membership.
  11. 11**For PlayStation:**
  12. 121. Sign in to your PlayStation® account.
  13. 132. Select 'Subscription'.
  14. 143. Select 'Turn Off Auto-Renew' next to your EA Play membership.
  15. 15**For PC (via Steam):**
  16. 161. Contact Steam Support directly to cancel your membership.
  17. 17**For PC (via Epic Games Store):**
  18. 181. Contact Epic Support directly to cancel your membership.

Billed Through a Third Party?

  • Microsoft (Xbox)
  • PlayStation
  • Steam
  • Epic Games

Reactivating Your Account

  • You can rejoin EA Play by visiting the EA Play website and selecting 'Join Now'.
  • If you cancel, you have the option to reverse the cancellation until your next billing date.
  • If you rejoin EA Play, you can resume playing games from where you left off, provided you didn't manually delete your save files.

Additional Notes

  • Upon cancellation, you will retain access to all membership features until the end of your current membership period; after that you lose access to games in The Play List unless you buy them or rejoin.
  • Your game progress is saved, provided you do not manually delete your save files.
  • Any purchases made using your 10% member discount are yours to keep, even after your membership expires or is canceled.
  • If you want to end your EA Play membership immediately on PlayStation or Xbox, contact PlayStation or Xbox Support and ask them to cancel it.

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