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How to Cancel SEMrush

Last verified: 2026-03-20

Official SEMrush PolicyVerified

www.semrush.com/company/legal/refund-policy

Summary

You can cancel SEMrush via Online. A 7-day money-back guarantee is available for initial annual subscription purchases and initial add-on orders. To be eligible, you must submit a written refund request within 7 calendar days of the purchase. Refunds are not provided for month-to-month subscriptions. Refunds are processed within 30 calendar days to the original payment method.. Steps: Log in to your SEMrush account.. Navigate to the 'Subscription Info' page, which can be found in your profile..

Cancel Via

Online

Refund Eligibility

A 7-day money-back guarantee is available for initial annual subscription purchases and initial add-on orders. To be eligible, you must submit a written refund request within 7 calendar days of the purchase. Refunds are not provided for month-to-month subscriptions. Refunds are processed within 30 calendar days to the original payment method.

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How to Cancel — Step by Step

  1. 1Log in to your SEMrush account.
  2. 2Navigate to the 'Subscription Info' page, which can be found in your profile.
  3. 3Locate the link that says 'Active' next to 'Recurring,' and follow the 'Contact us' link to access the cancellation form.
  4. 4Alternatively, you can use the direct link to the cancellation form.
  5. 5Complete the form and submit it to request cancellation.
  6. 6After submitting the form, you will receive an email with a confirmation link that is valid for 24 hours. You must click this link to finalize the cancellation.

Additional Notes

  • You may cancel your subscription at any time, and the cancellation will take effect at the end of your current committed subscription term.
  • If you are on a free trial, you must cancel before the trial period ends to avoid being charged.
  • If you cannot log in to your account, you can contact the support team for assistance with cancellation.

What Redditors Are Saying

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164
r/SEO·4y ago

Does my SEMRush Subscription Pay for Russia's War Machine?

*Quick note: This sub doesn’t seem to let me post links. So, I’m labeling where links go, and will post a comment with the links immediately afterward (but they won’t show up until the comment is approved). This is also a x-post from /r /bigseo where the links are inline. (Also, I wasn’t able to use

31 comments
36
r/SEMrush·7mo ago

Semrush charged me $400 after I canceled

Just a heads-up for anyone using Semrush. I was charged $400 CAD even after canceling my subscription before the renewal date. The cancellation process requires an easy-to-miss second step where you have to click a confirmation in a follow-up email. I didn’t realize that (and thought I had canceled)

43 comments
40
r/SEO·1y ago

Semrush has the worst cancel subscription flow among SEO tools

You may hate Ahrefs for its credit system, but they don't require you to look for the canceling button for 5 minutes. Don't get me wrong. Adding the user poll after clicking 'Cancel' is the normal step and is already very popular in the SaaS space. We are doing it at Sitechecker too. The most unplea

35 comments
2
r/SEMrush·1y ago

The Challenge of Semrush Membership Cancellation!

I would like to cancel my Semrush subscription. I have submitted my request through the panel, and I have also confirmed the cancellation approval email as instructed. It was mentioned that a definitive response to my cancellation request would be provided within 1-2 hours. The process should not be

6 comments