How to Cancel MasterClass
Last verified: 2026-03-19
www.masterclass.com/articles/cancelling-your-subscription-renewal
Video Guides
How to Cancel — Step by Step
- 1Log into your MasterClass account on www.masterclass.com using a web browser.
- 2Click your profile or account menu in the top right, then select 'Settings'.
- 3In Account Settings, find the 'Membership' section and click 'Cancel Membership'.
- 4On the next screen, select 'Cancel Now' to confirm and complete your cancellation.
- 5You will receive a confirmation email once your cancellation is processed.
Billed Through a Third Party?
- **iOS App Store:** Cancellations must be completed directly through the App Store. MasterClass cannot process refunds for Apple purchases.
- **Google Play:** Cancellations must be completed directly through Google Play. Refunds and billing adjustments are subject to Google Play's policies.
- **Amazon:** Refunds follow Amazon's Return Policy. To request a refund, go to 'Your Orders' and select 'Return for Refund'.
- **Roku:** Purchases are subject to Roku's Return Policy. Contact Roku Support directly for refunds.
- MasterClass is not responsible for processing or resolving cancellations, renewals, or refunds for subscriptions purchased through third-party marketplaces.
Reactivating Your Account
- You can re-enable auto-renewal later by signing in and selecting 'Reactivate' in your settings.
Additional Notes
- Cancellations cannot be made directly through the MasterClass app; they must be done via a web browser for accounts purchased directly from MasterClass.com.
- After canceling, your subscription will remain active until the end of your current billing period.
- If you use a third-party subscription-management service (e.g., Xpendy, Trim, Rocket Money) to request a cancellation, MasterClass will still need to confirm with you directly.
- If you no longer have access to the email address used for signup, you must contact MasterClass support and provide relevant purchase information.
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