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How to Cancel Amazon Prime

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Official Amazon Prime PolicyOfficial source

www.amazon.com/gp/help/customer/display.html

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Summary

You can cancel Amazon Prime via Online: Cancel Your Prime Membership page (amazon.com/mm/pipeline/cancellation) or Amazon Customer Service. If you cancel within 3 business days of signing up or converting from a free trial to a paid membership, Amazon refunds your full membership fee, but may charge you (or withhold from your refund) the value of Prime benefits used during those 3 business days. If you cancel at any other time, Amazon refunds your full membership fee only if you and your account made no eligible purchases and used no Prime benefits since your latest membership charge. Otherwise the Prime membership fee is non-refundable.. Steps: Sign in to Amazon and go to the Cancel Your Prime Membership page (amazon.com/mm/pipeline/cancellation), or open your Prime Membership page for more options.. Follow the prompts to end your membership..

Cancel Via

Online: Cancel Your Prime Membership page (amazon.com/mm/pipeline/cancellation), Amazon Customer Service

Refund Eligibility

If you cancel within 3 business days of signing up or converting from a free trial to a paid membership, Amazon refunds your full membership fee, but may charge you (or withhold from your refund) the value of Prime benefits used during those 3 business days. If you cancel at any other time, Amazon refunds your full membership fee only if you and your account made no eligible purchases and used no Prime benefits since your latest membership charge. Otherwise the Prime membership fee is non-refundable.

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How to Cancel — Step by Step

  1. 1Sign in to Amazon and go to the Cancel Your Prime Membership page (amazon.com/mm/pipeline/cancellation), or open your Prime Membership page for more options.
  2. 2Follow the prompts to end your membership.
  3. 3If you need more help, go to the Customer Service homepage, select 'Something else' under 'Can't find what you're looking for?', then select 'I need help with something else'.

Billed Through a Third Party?

  • If you signed up for Prime through Google Play on Android, cancel through Google subscription services.
  • If your Prime membership is associated with another company's service, contact that company to cancel; its refund policy applies.

Reactivating Your Account

  • Instead of canceling, eligible Prime Monthly or Annual members can pause their membership from Prime Central: for one month with automatic resume (monthly plans only) or for up to one year with manual resume.
  • You can resume a paused membership at any time at the then-current rate. A membership paused for more than 365 consecutive days is automatically canceled.
  • You can't pause if you joined through a third party, have a Prime Video only, Prime Business or Student Prime membership, are on a free trial or discounted offer, or are on the Prime Shipping only plan.

Additional Notes

  • Amazon processes Prime refunds in three to five business days.
  • Current US pricing: $14.99 per month or $139 per year. Prime Video membership is $8.99 per month; Prime for Young Adults is $7.49 per month or $69 per year; Prime Access for qualifying government assistance recipients is $6.99 per month.
  • Subscriptions on Prime Video, like Paramount+, continue after your Prime membership ends.
  • Prime members can share certain benefits through Amazon Family with one other adult, up to four teens (added before April 7, 2025) and up to four children in their household.
  • The Prime Invitee program ended on 1 October 2025; Amazon Family replaced it.
  • If Amazon terminates your membership, it gives a prorated refund based on the number of full months remaining, except for terminations over misuse, fraud or violations of the Prime terms.

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