Compare Policies Side by Side
Side-by-side comparisons of return policies, cancellation processes, and refund timelines from competing stores and services. See which gives you a better deal.
Return Policy Comparisons
Big-Box & Warehouse
Target
90 daysvs90 days
Amazon
90 daysvs30 days
Amazon
90 daysvs30 days
Sam's Club
Unlimited (most items)vsUnlimited (most items)
BJ's Wholesale Club
Unlimited (most items)vs30 days to send back an online return once created
Walmart
Unlimited (most items)vs90 days
Department Stores
Macy's
No time limits for returns or exchangesvs30 days
JCPenney
Most items: 90 daysvsMost items: 60 days
TJ Maxx
Online purchases: 40 days for full refundvsIn-store purchases: 30 days of purchase date for a full refund
Marshalls
In-store purchases: 30 days of purchase date for a full refundvs40 days of your order date for cash refund or charge credit
Marshalls
30 daysvs40 days of your order date for cash refund or charge credit
Macy's
30 calendar days from the purchase date for store purchasesvs30 days
Bloomingdale's
No time limits for returns or exchangesvsMost returns accepted within 30 days of receipt
JCPenney
30 daysvsMost items: 60 days
Target
Most items: 90 daysvs90 days
Dillard's
Most returns: 30 days of purchasevs30 calendar days from the purchase date for store purchases
Electronics
Amazon
15 days (standard) / 60 days (Plus & Total members)vs30 days
Best Buy
14 calendar days from the date of receiptvs15 days (standard) / 60 days (Plus & Total members)
Samsung
14 calendar days from the date of receiptvs15 Days
Amazon
Varies by itemvs30 days
Best Buy
15-30 daysvs15 days (standard) / 60 days (Plus & Total members)
Best Buy
New items: 15 daysvs15 days (standard) / 60 days (Plus & Total members)
Beauty
Ulta Beauty
Within 30 days of purchase for a full refund to the original method of paymentvsMost new or gently used products can be returned within 30 days of the original purchase date for a refund to the original form of payment
Lush
90 days for a full refund to the original payment method with a receiptvsFlexible — no stated deadline
Home Improvement
Furniture & Home
Wayfair
New and unopened products: 365 daysvsMost items within 30 days of delivery
Crate & Barrel
30 days of receiving an ordervs30 days of receipt
Overstock (Bed Bath & Beyond)
Most items within 30 days of deliveryvs30 Days
CB2
30 days of receiving an ordervs90 days of receipt for Standard Delivery items
Rooms To Go
30 days of delivery for Standard Shipping itemsvsOnline sales: 48 hours of delivery if merchandise was not as expected
West Elm
30 days of receiving an ordervs30 days of receiving an order
Sur La Table
30 days of receiving an ordervs30 days from the date of delivery for online orders
Pottery Barn
30 days of delivery datevs30 days of receiving an order
Fashion & Apparel
H&M
30 days from the shipment date for online purchases or 30 days from the purchase date for in-store purchasesvs30 days
Adidas
60 daysvsMost eligible online purchases: 30 days from receipt
Gap
Most items within 30 days of delivery for online orders or purchase date for in-store purchasesvs30 days from delivery date for online purchases or date-of-purchase for in-store purchases
Athleta
30 days from delivery date for online purchases or purchase date for in-store purchasesvs30 days from delivery date for online purchases or date of purchase for in-store purchases
Shein
28 days for a full refundvs30 days from the delivery date
H&M
30 days from purchase date for in-storevs30 days
Under Armour
60 daysvs60 days of purchase
Banana Republic
30 days after the purchase or online shipping datevs30 days from delivery date for online purchases or date-of-purchase for in-store purchases
Hollister
30 days from purchase date for in-store purchasesvs30 days from purchase date for in-store purchases
Hollister
Full refund within 30 days of purchase datevs30 days from purchase date for in-store purchases
Gap
30 days from delivery for online orders or from purchase for in-storevs30 days from delivery date for online purchases or date-of-purchase for in-store purchases
Banana Republic
30 days from the original purchase datevs30 days from delivery date for online purchases or date-of-purchase for in-store purchases
Shoes & Sneakers
New Balance
60 daysvs45 days
Zappos
60 days from original purchase date for most merchandisevswithin 60 days of purchase
Nike
45 days from the date of purchase or shipment datevs60 days
On Running
30 days from original invoice datevs30 days of delivery
Saucony
90 daysvs30 days
Birkenstock
30 days of purchase datevs30 days of delivery
Mattresses
Purple Mattress
Varies by product (up to 100 nights)vs100 calendar days from the date of delivery
Tuft & Needle
365 daysvs100 nights
Tempur-Pedic
365 days (home trial)vs90-Night Sleep Trial for mattresses and TEMPUR-ActiveBreeze® Smart Bed sleep systems
Nectar Mattress
Varies by product (up to 100 nights)vs365 days
Tempur-Pedic
100 calendar days from the date of deliveryvs90-Night Sleep Trial for mattresses and TEMPUR-ActiveBreeze® Smart Bed sleep systems
Bedding & Home Textiles
Kitchen
Smart Home & Tech Accessories
JBL
90 days for most products purchased on Bosevs30 calendar days from package delivery date
Corsair
30 days from the date of delivery for new and pre-order productsvs60 calendar days from the date you received it
Wyze
45 days from ship datevs30 days from the date of purchase
Roborock
60 days from the date of shipmentvs30 days from delivery
Bose
45 daysvs90 days for most products purchased on Bose
Shark
30 days from delivery date for most machines purchased from Dysonvs60 days
Outdoor & Sports
Patagonia
REI Co-op Members have up to 1 year from the purchase date to return most itemsvsNo set time limit
The North Face
60 days from the original purchase datevs30 days from the date of purchase
Academy Sports + Outdoors
90 days from the date of purchase for in-store purchases and from the original shipment date for online orders on most productsvs60 Days
Cabela's
60 days of purchasevs60 days of purchase
Columbia
REI Co-op Members have up to 1 year from the purchase date to return most itemsvs60 days from the original purchase date
Jewelry
David Yurman
30 daysvs30 days
Kay Jewelers (Signet)
Returns are accepted within 30 days of the purchase or shipment datevsReturns are allowed within 30 days from the purchase (shipment) date for jewelry and watches
Kendra Scott
30 daysvs30 days from receipt of product for online purchases
Kay Jewelers (Signet)
30 daysvsReturns are allowed within 30 days from the purchase (shipment) date for jewelry and watches
Brilliant Earth
30 days from the shipment datevs30 days from when the purchase is available for shipment or pickup
Luxury
Kids & Baby
Drugstore & Grocery
Walgreens
60 days for most itemsvswithin 30 days of purchase date
Albertsons
within a 30-day window of purchasevsMost online grocery items: 7 days after delivery or pick up
Whole Foods Market
No strict time limitvs30 days from date of purchase
Trader Joe's
within 90 days of the original purchase datevsNo strict time limit
Walmart
90 daysvs90 days
Pets
Online Marketplaces
Temu
30 days from the delivery datevs90 days from purchase date for most items
AmazonShein
30 daysvs30 days from the delivery date
Amazon
90 days from purchase date for most itemsvs30 days
ThredUp
3 days from delivery for items not as described (Posh Protect)vs14 days from the date of delivery
Office & Craft
Cancellation Comparisons
Streaming — Video
Disney+
WebsitevsWebsite
Max
WebsitevsOnline (via WarnerMedia)
Hulu
WebsitevsWebsite
Disney+
WebsitevsWebsite
Paramount+
Online (via Peacock account)vsVia Apple (iPhone/iPad)
Disney+
Via device App Store/SettingsvsWebsite
Paramount+
Online (via WarnerMedia)vsVia Apple (iPhone/iPad)
Streaming — Live TV
Streaming — Music
Gym & Fitness
Anytime Fitness
In-person at home clubvsWritten Notice (to home club)
LA Fitness
In-person at home clubvsMail
Lifetime Fitness
In-clubvsonline
F45 Training
Contact your home studio in person or by phonevsinPerson
Planet Fitness
In-personvsIn-person at home club
Meal Kits & Food Boxes
VPN
Telecom & Internet
Memberships
Dating Apps
Learning & Education
Skillshare
Online through account settings on the MasterClass websitevsonline
LinkedIn Learning
Website via My Purchases pagevsonline
Babbel
In‑app cancellation via the Duolingo app (Settings → Manage subscription)vsWebsite (babbel.com — Profile and Settings)
Rosetta Stone
In‑app cancellation via the Duolingo app (Settings → Manage subscription)vsWebsite (My Account → Turn off Auto Renewal)
Scribd
Online account managementvsWebsite (account settings)
Cloud Storage
Password Managers
Meditation & Wellness
Fitness Apps
Gaming
Insurance
Software & Productivity
Antivirus & Security
Refund Process Comparisons
Food Delivery
Uber Eats
48 hours from deliveryvs48 hours from delivery
Grubhub
48 hours from deliveryvsCase-by-case basis
Grubhub
48 hours from deliveryvsCase-by-case basis
Shipt
3 days of pickup or delivery (excluding restaurant orders)vsReport issues via app or website after delivery — refund or credit issued per item
Airlines
United Airlines
Up to 24 hours after booking for a full refund (risk-free cancellation)vsWithin 24 hours of purchase (qualifies for 24-hour booking policy)
Delta Air Lines
Within 24 hours from the time of purchasevsUp to 24 hours after booking for a full refund (risk-free cancellation)
JetBlue
Nine (9) or more days prior to departure for Getaways by SouthwestvsPrior to scheduled departure (for refundable fares)
Delta Air Lines
Nine (9) or more days prior to departure for Getaways by SouthwestvsUp to 24 hours after booking for a full refund (risk-free cancellation)
Frontier Airlines
Within 24 hours of booking for flights 7 or more days away (for a full refund)vsWithin 24 hours of booking if the flight is 7 or more days away
American Airlines
Within 24 hours of purchase (qualifies for 24-hour booking policy)vsWithin 24 hours from the time of purchase
Hotels & Lodging
Hilton
Cancellation policiesvsVaries by rate type
Hyatt
Cancellation policiesvsCancellation and refund eligibility are subject to the policy of the specific hotel and rate booked
Vrbo
Depends on host cancellation policyvsDepends on the property's cancellation policy: Relaxed gives a full refund 14 days before check-in
Hyatt
Varies by rate typevsCancellation and refund eligibility are subject to the policy of the specific hotel and rate booked
Travel Booking
Expedia
More than 48 hours before rental begins (for full refund on car rentals)vsDepends on the rules of your booking
Booking.com
Depends on the property and rate rulesvsMore than 48 hours before rental begins (for full refund on car rentals)
Expedia
Varies by itinerary and supplier termsvsDepends on the rules of your booking
Tickets & Events
StubHub
Determined by Event Organizers for limited circumstancesvsCredit issued for canceled events is valid for one year
SeatGeek
Determined by Event Organizers for limited circumstancesvsUp to 48 hours before event start time (for Refundable Tickets add-on)
Vivid Seats
Credit issued for canceled events is valid for one yearvsFor cancelled events
Payment Platforms
Venmo
180 days from the payment date (for sellers to issue a refund)vsVaries by merchant policy
Zelle
180 days from the payment date (for sellers to issue a refund)vsReport unauthorized transactions immediately
Venmo
maximum time limit of 7 years to issue a refundvsVaries by merchant policy
Zelle
maximum time limit of 7 years to issue a refundvsReport unauthorized transactions immediately
Buy Now, Pay Later
Afterpay
after 14 days if not opted in for Klarna balance or other payment methodvsSubject to merchant's refund policy
Klarna
Dependent on the store's return policyvsafter 14 days if not opted in for Klarna balance or other payment method
Afterpay
Dependent on the store's return policyvsSubject to merchant's refund policy
Digital Marketplaces
eBay
180 days after the payment is processed (for refunds through Etsy Payments)vsUp to 90 days after the original transaction
Amazon (third-party sellers)eBay
Most items can be returned within 30 days of receipt of shipmentvsUp to 90 days after the original transaction
GOAT
A 'Buyer Promise' support request must be submitted within 10 days of receiving your itemvs30 days from receipt
Gaming Platforms
Epic Games
14 days of purchase AND less than 2 hours of playtimevsLess than 14 days since purchase for self-refundable games
Xbox
Within 14 days of purchase (for gamesvsVaries by product and eligibility
Apple App Store (in-app)
Within 48 hours for most purchasesvsNo fixed time window
Cruise Lines
Car Rental
Hertz
Refunds are only issued when the reservation is cancelled at least 24 hours before the scheduled pick‑up timevsFull refund is available when the reservation is cancelled at least 48 hours before the scheduled pickup time
Enterprise Rent-A-Car
Guests can receive a full refund if they cancel up to 24 hours before their trip startsvsRefunds are only issued when the reservation is cancelled at least 24 hours before the scheduled pick‑up time