How do I cancel Shelter Insurance?

You can cancel Shelter Insurance via phone. Steps: Contact your Shelter Insurance agent directly to initiate the cancellation. Alternatively, call Shelter Insurance customer service at 1-800-SHELTER (1-800-743-5837). Provide your policy number and personal information to the representative. If you are canceling a life insurance policy, you will be required to sign a form that will be mailed or faxed to you.

← All cancellation guides

How to Cancel Shelter Insurance

Last verified: 2026-03-20

Official Shelter Insurance PolicyVerified

www.shelterinsurance.com/faqs

2026-03-20

Summary

You can cancel Shelter Insurance via phone. Refund eligibility depends on the type of policy. A sample automobile policy indicates that you may be entitled to a pro-rata premium refund. For permanent life insurance policies, you can surrender the policy for its current value. If you opt out of the paid Road Assist coverage after it has been added, you will receive a refund.. Cancellation fee: For permanent life insurance policies, a surrender charge will be applied if the policy is surrendered within the first 10 years.. Steps: Contact your Shelter Insurance agent directly to initiate the cancellation.. Alternatively, call Shelter Insurance customer service at 1-800-SHELTER (1-800-743-5837)..

Cancel Via

phone

Refund Eligibility

Refund eligibility depends on the type of policy. A sample automobile policy indicates that you may be entitled to a pro-rata premium refund. For permanent life insurance policies, you can surrender the policy for its current value. If you opt out of the paid Road Assist coverage after it has been added, you will receive a refund.

Cancellation Fee

For permanent life insurance policies, a surrender charge will be applied if the policy is surrendered within the first 10 years.

How to Cancel — Step by Step

1Contact your Shelter Insurance agent directly to initiate the cancellation.
2Alternatively, call Shelter Insurance customer service at 1-800-SHELTER (1-800-743-5837).
3Provide your policy number and personal information to the representative.
4If you are canceling a life insurance policy, you will be required to sign a form that will be mailed or faxed to you.

Additional Notes

Removing a policy from your 'My Shelter' online account will only remove it from your view and will NOT cancel your policy.
For life insurance policies, your signature is required to terminate the policy.