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How to Cancel Home Chef

Last verified

Official Home Chef PolicyOfficial source

www.homechef.com/terms

Rechecked : homechef.com still states the headline terms shown here (7 days, 100%, no refunds). How we verify

Summary

You can cancel Home Chef via online account portal or mobile app or email request. Cancel before the Deadline — 12:00 p.m. CST on the Friday before your delivery (the Wednesday before for Tempo by Home Chef meals) — to avoid being charged. If you cancel after the Deadline, you still receive that delivery and will not be refunded any part of it. If you aren't 100% satisfied with a delivered product (defective or otherwise), you can request a refund or Home Chef credit within seven days of delivery by emailing support@homechef.com.. Cancellation fee: None stated; Home Chef lets you cancel at any time online or by emailing support@homechef.com.. Steps: Log in to your Home Chef account on the website, click Account in the upper‑right corner, select Account Settings, then choose Pause My Account to cancel the subscription; confirm on the cancellation screen and wait for the confirmation email.. In the mobile app, tap Account (bottom right), go to My Settings, and select Pause My Account at the bottom, then confirm the cancellation..

Cancel Via

online account portal, mobile app, email request

Refund Eligibility

Cancel before the Deadline — 12:00 p.m. CST on the Friday before your delivery (the Wednesday before for Tempo by Home Chef meals) — to avoid being charged. If you cancel after the Deadline, you still receive that delivery and will not be refunded any part of it. If you aren't 100% satisfied with a delivered product (defective or otherwise), you can request a refund or Home Chef credit within seven days of delivery by emailing support@homechef.com.

Cancellation Fee

None stated; Home Chef lets you cancel at any time online or by emailing support@homechef.com.

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How to Cancel — Step by Step

  1. 1Log in to your Home Chef account on the website, click Account in the upper‑right corner, select Account Settings, then choose Pause My Account to cancel the subscription; confirm on the cancellation screen and wait for the confirmation email.
  2. 2In the mobile app, tap Account (bottom right), go to My Settings, and select Pause My Account at the bottom, then confirm the cancellation.
  3. 3Send an email request to support@homechef.com to cancel; the request must be made before the weekly cutoff (Friday 12 PM CST) to avoid charges for the upcoming delivery.

Reactivating Your Account

  • Log back into the account; the site will prompt you to “reactivate” before placing a new order.
  • If you chose an automatic restart date when pausing, your account reactivates on that date; to stop it, reactivate and then pause again without a restart date.

Additional Notes

  • Cancellation must be completed before Friday 12 PM CST the week prior to the next delivery; orders finalized after that deadline cannot be cancelled or refunded.
  • Cancelling the subscription does not automatically cancel the first order already scheduled; you must contact support to cancel that first order separately.

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What Redditors Are Saying

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388
r/firstworldproblems·4y ago

We cancelled our Home Chef subscription, because we weren't eating it fast enough, but they kept sending it. So we emailed and called them, but they kept sending it. So we cancelled the credit card we used to pay for it. . .

Now they just send us free food we didn't want every week. Sometimes we eat it, but usually the meat goes bad.

27 comments
23
r/antiwork·4y ago

Home Chef and Vitacost are owned by Kroger. Cancel your orders/subscriptions in solidarity!

Home Chef is one of the larger, more popular of the meal kit delivery options. They were bought out by Kroger in 2018. Vitacost is an online retailer for vitamins, supplements, organic groceries, bath/beauty, etc. They were bought out by Kroger in 2014. YSK meal kits have a 60% profit margin, compar

2 comments
8
r/HomeChef·1y ago

How do I cancel Home Chef

I started home chef two months ago and I love their food however it’s not a good time in my schedule right now to be part of a home food delivery company. So I went online and I thought I canceled it. However, in two weeks, I received a whole new shipment of food I didn’t order. So I called them and

14 comments
14
r/SwagBucks·9y ago

Step by Step instructions on how to cancel/pause your HomeChef subscription (DOTD last week)

6 comments