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How to Cancel Home Chef

Last verified: 2026-03-19

Official Home Chef PolicyVerified

support.homechef.com/hc/en-us/articles/210097853-How-do-I-cancel-my-subscription

Summary

You can cancel Home Chef via online account portal or mobile app or email request. Refunds are only available for defective products within seven days of delivery; otherwise no refunds are issued for orders that have been finalized, processed, or shipped, and charges incurred before the cancellation request are retained.. Cancellation fee: None; Home Chef does not charge a cancellation fee.. Steps: Log in to your Home Chef account on the website, click Account in the upper‑right corner, select Account Settings, then choose Pause My Account to cancel the subscription; confirm on the cancellation screen and wait for the confirmation email.. In the mobile app, tap Account (bottom right), go to My Settings, and select Pause My Account at the bottom, then confirm the cancellation..

Cancel Via

online account portal, mobile app, email request

Refund Eligibility

Refunds are only available for defective products within seven days of delivery; otherwise no refunds are issued for orders that have been finalized, processed, or shipped, and charges incurred before the cancellation request are retained.

Cancellation Fee

None; Home Chef does not charge a cancellation fee.

Video Guides

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How to Cancel — Step by Step

  1. 1Log in to your Home Chef account on the website, click Account in the upper‑right corner, select Account Settings, then choose Pause My Account to cancel the subscription; confirm on the cancellation screen and wait for the confirmation email.
  2. 2In the mobile app, tap Account (bottom right), go to My Settings, and select Pause My Account at the bottom, then confirm the cancellation.
  3. 3Send an email request to support@homechef.com to cancel; the request must be made before the weekly cutoff (Friday 12 PM CST) to avoid charges for the upcoming delivery.

Reactivating Your Account

  • Log back into the account; the site will prompt you to “reactivate” before placing a new order.
  • In the mobile app, go to My Settings and select Reactivate to resume the subscription.

Additional Notes

  • Cancellation must be completed before Friday 12 PM CST the week prior to the next delivery; orders finalized after that deadline cannot be cancelled or refunded.
  • Cancelling the subscription does not automatically cancel the first order already scheduled; you must contact support to cancel that first order separately.

What Redditors Are Saying

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388
r/firstworldproblems·3y ago

We cancelled our Home Chef subscription, because we weren't eating it fast enough, but they kept sending it. So we emailed and called them, but they kept sending it. So we cancelled the credit card we used to pay for it. . .

Now they just send us free food we didn't want every week. Sometimes we eat it, but usually the meat goes bad.

27 comments
23
r/antiwork·4y ago

Home Chef and Vitacost are owned by Kroger. Cancel your orders/subscriptions in solidarity!

Home Chef is one of the larger, more popular of the meal kit delivery options. They were bought out by Kroger in 2018. Vitacost is an online retailer for vitamins, supplements, organic groceries, bath/beauty, etc. They were bought out by Kroger in 2014. YSK meal kits have a 60% profit margin, compar

2 comments
8
r/HomeChef·7mo ago

How do I cancel Home Chef

I started home chef two months ago and I love their food however it’s not a good time in my schedule right now to be part of a home food delivery company. So I went online and I thought I canceled it. However, in two weeks, I received a whole new shipment of food I didn’t order. So I called them and

14 comments
14
r/SwagBucks·8y ago

Step by Step instructions on how to cancel/pause your HomeChef subscription (DOTD last week)

6 comments