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How to Cancel Lemonade

Last verified

Official Lemonade PolicyOfficial source

www.lemonade.com/renters

Summary

You can cancel Lemonade via App or Website or Email or Phone. You will receive a refund for the remaining period you’ve already paid for. Lemonade will process unused premiums and send them back to the debit/credit card used to open your account.. Cancellation fee: There is no fee or penalty for canceling early.. Steps: Log in to your Lemonade account through the Lemonade app or on the Lemonade website (www.lemonade.com).. Navigate to your policy from the home screen, 'My Account' settings, or by selecting the policy you wish to cancel..

Cancel Via

App, Website, Email, Phone

Refund Eligibility

You will receive a refund for the remaining period you’ve already paid for. Lemonade will process unused premiums and send them back to the debit/credit card used to open your account.

Cancellation Fee

There is no fee or penalty for canceling early.

How to Cancel — Step by Step

  1. 1Log in to your Lemonade account through the Lemonade app or on the Lemonade website (www.lemonade.com).
  2. 2Navigate to your policy from the home screen, 'My Account' settings, or by selecting the policy you wish to cancel.
  3. 3Select the option to 'Cancel Policy' or click the 'cancel' link within your policy details or under the Policy Status section.
  4. 4Follow any on-screen prompts or chat with the chatbot assistant (Maya) to confirm your cancellation request.
  5. 5You will receive an email confirmation once your policy is canceled.

Additional Notes

  • Cancellation can be done at any time.
  • Canceling your policy will eliminate any potential Giveback associated with your policy.
  • If you wish to return to Lemonade in the future, be aware that insurance prices change, so your new policy may come with a different rate.
  • Alternatively, you can cancel by drafting an email with your account information and policy number, and sending it to help@lemonade.com.
  • You can also cancel by calling Lemonade customer support at 1-844-733-8666 with your policy number ready.

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