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How to Cancel Crunchyroll

Last verified: 2026-03-19

Official Crunchyroll PolicyVerified

help.crunchyroll.com/hc/en-us/articles/17931128982164-How-do-I-cancel-my-membership

Summary

You can cancel Crunchyroll via Website (account settings) or Mobile app (account settings). For U.S. customers Crunchyroll does not offer automatic refunds on cancelled subscriptions; refunds are only provided in limited cases such as billing errors, promotional offers, or when required by law. Refunds, when granted, are processed to the original payment method within 3–5 business days for credit cards or up to 30 days for PayPal. EU residents have a 14‑day statutory right to a prorated refund.. Cancellation fee: None – Crunchyroll does not charge a fee to cancel a membership.. Steps: Log in to your Crunchyroll account on the website or in the mobile app.. Navigate to **Account Settings** → **Membership Info**..

Cancel Via

Website (account settings), Mobile app (account settings)

Refund Eligibility

For U.S. customers Crunchyroll does not offer automatic refunds on cancelled subscriptions; refunds are only provided in limited cases such as billing errors, promotional offers, or when required by law. Refunds, when granted, are processed to the original payment method within 3–5 business days for credit cards or up to 30 days for PayPal. EU residents have a 14‑day statutory right to a prorated refund.

Cancellation Fee

None – Crunchyroll does not charge a fee to cancel a membership.

Video Guides

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How to Cancel — Step by Step

  1. 1Log in to your Crunchyroll account on the website or in the mobile app.
  2. 2Navigate to **Account Settings** → **Membership Info**.
  3. 3Select **Cancel Membership**, follow the prompts to confirm the cancellation, and submit the request.

Billed Through a Third Party?

  • If you purchased the subscription through a third‑party provider (e.g., Google Play, Apple App Store, or a bundled carrier offer), you must cancel directly with that provider; Crunchyroll’s Help Center states third‑party subscriptions are managed by the provider.

Reactivating Your Account

  • You can reactivate at any time by signing in, going to **Account Settings**, and choosing a new subscription plan.
  • Reactivation restores access immediately after payment is processed.

Additional Notes

  • Cancellation takes effect at the end of the current billing cycle; you will retain access until that date.
  • If you cancel after the billing date, a final charge may appear before the subscription fully ends.

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