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How to Cancel Wix

Last verified

Official Wix PolicyOfficial source

support.wix.com/en/article/canceling-a-wix-premium-plan

Rechecked : support.wix.com still states the headline terms shown here (14 days, full refund). How we verify

Summary

You can cancel Wix via online. First-time purchases of Premium or Studio plans are eligible for a full refund if canceled within the 14-day trial period. Renewals or cancellations after this 14-day period are not eligible for a refund.. Steps: Go to your 'Premium Subscriptions' page in your Wix account.. Select the plan you wish to cancel..

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Refund Eligibility

First-time purchases of Premium or Studio plans are eligible for a full refund if canceled within the 14-day trial period. Renewals or cancellations after this 14-day period are not eligible for a refund.

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How to Cancel — Step by Step

  1. 1Go to your 'Premium Subscriptions' page in your Wix account.
  2. 2Select the plan you wish to cancel.
  3. 3Click 'Cancel Plan'.
  4. 4Follow the prompts to complete the cancellation.
  5. 5Note that this action turns off auto-renewal, and your plan remains active until the end of the current billing cycle.

Reactivating Your Account

  • You can reactivate your plan any time before its expiration date by turning the auto-renewal back on.

Additional Notes

  • After your plan expires, your site reverts to the free version with a Wix URL (e.g., siteprefix.wixsite.com/siteaddress) and will display Wix ads.
  • Canceling a site plan does not delete your site's content.
  • Other services purchased through Wix, such as a domain or business email, must have their auto-renewal feature turned off separately.

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