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How to Cancel Dish Network
Last verified
Official Dish Network PolicyOfficial source
www.dish.com/content/dam/dish/pdfs/service-agreements/2026/sep-10/1a1%20-%20DHA%20Agreement%20(Direct)%20-%20English%209.10.26.pdf
Rechecked : dish.com still states the headline terms shown here (30 days, 24 months, 24 hours, $20, $480, $49, $350, no refunds). How we verify
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How to Cancel — Step by Step
- 1Call DISH at 866-974-0769 (9:00am–11:00pm ET, 7 days a week) to cancel your service.
- 2Follow the instructions of the customer service representative to cancel your service.
- 3After cancellation, DISH sends a return box with a prepaid shipping label (boxes can take up to 15 business days to arrive).
- 4Disconnect and pack your receivers, the LNBF from the dish and the Node/Hub if you have one; you can keep remotes, cables and the satellite dish.
- 5Attach the prepaid label to the top of the box and drop it off at a local UPS location.
- 6Return the equipment within 30 days of disconnection to avoid unreturned equipment charges.
Additional Notes
- Before canceling, DISH suggests pausing your service (866-974-1695), lowering your bill (866-974-3285) or moving your service with its Move-in Deal (877-258-7599).
- If a non-returned equipment charge was placed on your account, DISH credits it within seven business days of receiving and processing your returned equipment.
- If you do not return your equipment, you will be charged unreturned equipment fees.
- Term commitments and early termination fees vary by plan; check your own agreement (dish.com/service-agreements) or the fee schedule on DISH's support site.
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