How to Cancel GoDaddy

Summary

You can cancel GoDaddy via Online via Renewals & Billing page or Contacting GoDaddy Guides (for refund requests). Refund eligibility varies by product and plan type. Generally, annual plans are refundable within 30 days, and monthly plans within 48 hours of the transaction. Specific products have different windows: new domain registrations are typically refundable within 5 days, Websites + Marketing annual plans within 7 days, and SSL certificates within the first 45 days (used or unused). Some services like Website Migration Service are non-refundable if already performed, but eligible for a refund within 30 days if not yet performed. After certain periods (e.g., 45 days for annual plans), refunds may be issued as In-store Credit instead of cash. Importantly, refunds cannot be requested once an account is closed; eligible refunds must be requested from GoDaddy Guides before account closure. Refund requests by email are not processed; contact must be made via phone, SMS, or chat.. Cancellation fee: Some services, such as agreed support hours, may incur a 30% cancellation fee if no hours have been used, or a 70% cancellation fee if less than 50% of the hours have been used. For SEO Services on semiannual or annual plans, you agree to pay for the current month, and GoDaddy will issue a 50% prorated refund for any remaining unused months if canceled more than 48 hours after the transaction.. Steps: Sign in to your GoDaddy account on the web.. Go to your 'Renewals & Billing' page..