How do I cancel Pandora?

You can cancel Pandora via Website (pandora.com — account settings) or Apple App Store (iOS subscriptions) or Google Play Store (Android subscriptions) or Roku (if subscribed through Roku). Steps: Open a web browser and go to pandora.com — log in with your email address and password. Click your profile name or avatar in the top-right corner. Select 'Subscription' or 'Account' from the dropdown menu. Scroll down to find the 'Cancel Subscription' or 'Cancel Plan' option. Click 'Cancel Subscription' and follow the on-screen prompts to confirm. You will receive a confirmation email — your Pandora Plus or Premium access continues until the end of the current billing period.

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How to Cancel Pandora

Last verified: 2026-03-24

Official Pandora PolicyVerified

help.pandora.com/s/article/Cancel-your-Subscription-1519949295562

2026-03-24

Summary

You can cancel Pandora via Website (pandora.com — account settings) or Apple App Store (iOS subscriptions) or Google Play Store (Android subscriptions) or Roku (if subscribed through Roku). All subscription purchases are final and non-refundable. Pandora does not issue refunds including partial, prorated, or otherwise, except where required by law. If you purchased an annual plan directly from Pandora, you may be eligible for a proportional refund in limited circumstances. If charged in error or if a free trial converted unexpectedly, contact Pandora support at help.pandora.com.. Steps: Open a web browser and go to pandora.com — log in with your email address and password.. Click your profile name or avatar in the top-right corner..

Cancel Via

Website (pandora.com — account settings), Apple App Store (iOS subscriptions), Google Play Store (Android subscriptions), Roku (if subscribed through Roku)

Refund Eligibility

All subscription purchases are final and non-refundable. Pandora does not issue refunds including partial, prorated, or otherwise, except where required by law. If you purchased an annual plan directly from Pandora, you may be eligible for a proportional refund in limited circumstances. If charged in error or if a free trial converted unexpectedly, contact Pandora support at help.pandora.com.

Video Guides

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How to Cancel — Step by Step

1Open a web browser and go to pandora.com — log in with your email address and password.
2Click your profile name or avatar in the top-right corner.
3Select 'Subscription' or 'Account' from the dropdown menu.
4Scroll down to find the 'Cancel Subscription' or 'Cancel Plan' option.
5Click 'Cancel Subscription' and follow the on-screen prompts to confirm.
6You will receive a confirmation email — your Pandora Plus or Premium access continues until the end of the current billing period.

Billed Through a Third Party?

Apple App Store: Open Settings on your iPhone/iPad, tap your Apple ID, select 'Subscriptions', find Pandora, and tap 'Cancel Subscription'. Pandora cannot cancel Apple-billed subscriptions.
Google Play Store: Open the Google Play Store app, tap your profile icon, select 'Payments & subscriptions' then 'Subscriptions', locate Pandora, and tap 'Cancel Subscription'.
Roku: If you subscribed through Roku, manage cancellation through your Roku account settings at my.roku.com under 'Manage subscriptions'.
T-Mobile: If you received Pandora Premium through a T-Mobile promotion, the subscription is managed through your T-Mobile account — canceling T-Mobile service may end the Pandora benefit.
If billed through any external service, you must cancel through that service directly — Pandora cannot cancel third-party subscriptions.

Reactivating Your Account

After cancellation, your account reverts to the free ad-supported Pandora tier — your stations, thumbs, and listening history are preserved.
You can resubscribe to Pandora Plus or Premium at any time through the website or app.
Downloaded offline music becomes inaccessible after your premium subscription ends.
Playlists you created remain accessible on the free tier, but on-demand playback requires an active Premium subscription.

Additional Notes

Pandora Plus costs $4.99/month or $54.89/year — includes ad-free listening, unlimited skips, and offline stations.
Pandora Premium Individual costs $10.99/month — includes full on-demand access, offline downloads, and playlist creation.
Pandora Premium Family costs $17.99/month for up to 6 accounts; Student plan is $5.99/month; Military plan is $8.99/month.
No cancellation fees apply to any Pandora subscription plan.
Canceling stops future charges but you retain access to premium features until the end of the current billing cycle.
If you signed up for a free trial, cancel before the trial period ends to avoid being charged — Pandora auto-converts trials to paid subscriptions.
For support, visit help.pandora.com or use the 'Contact Us' form in the Pandora Help Center.
Pandora is owned by SiriusXM — if you have a SiriusXM bundle that includes Pandora Premium, manage that through your SiriusXM account.