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How to Cancel SiriusXM

Last verified

Official SiriusXM PolicyOfficial source

www.siriusxm.com/customer-agreement

Rechecked : siriusxm.com still states the headline terms shown here (7 days, 30 days, no refunds). How we verify

Summary

You can cancel SiriusXM via Online Account Center (Subscriptions tab) or Phone or Online chat or Roku account management (for Roku-billed subscriptions) or Through the third-party billing provider (e.g., Apple, Google Play, T-Mobile). Audio subscriptions are non-refundable: canceling only stops future charges, takes effect at the end of your current billing cycle, and no refunds or credits are given for any partial period. Exceptions: if you cancel a monthly plan within 7 days of its start date (not renewals), or a quarterly/annual plan within 30 days of its start or of any renewal charge, the subscription ends immediately and fees paid are eligible for a pro-rata refund if requested. Subscriptions billed by Apple, Google Play, Roku, T-Mobile or another provider follow that provider's refund policies.. Steps: Sign in to your SiriusXM Online Account Center at siriusxm.com.. Go to the Subscriptions tab and follow the cancellation instructions..

Cancel Via

Online Account Center (Subscriptions tab), Phone, Online chat, Roku account management (for Roku-billed subscriptions), Through the third-party billing provider (e.g., Apple, Google Play, T-Mobile)

Refund Eligibility

Audio subscriptions are non-refundable: canceling only stops future charges, takes effect at the end of your current billing cycle, and no refunds or credits are given for any partial period. Exceptions: if you cancel a monthly plan within 7 days of its start date (not renewals), or a quarterly/annual plan within 30 days of its start or of any renewal charge, the subscription ends immediately and fees paid are eligible for a pro-rata refund if requested. Subscriptions billed by Apple, Google Play, Roku, T-Mobile or another provider follow that provider's refund policies.

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How to Cancel — Step by Step

  1. 1Sign in to your SiriusXM Online Account Center at siriusxm.com.
  2. 2Go to the Subscriptions tab and follow the cancellation instructions.
  3. 3Or chat with an agent online, or call 866-635-8641.
  4. 4Cancel at least 24 hours before your renewal date to avoid being charged for a new subscription period.

Billed Through a Third Party?

  • Apple: subscriptions bought in the SiriusXM iOS app are canceled through Apple's subscription settings; service stops at the end of the current billing cycle.
  • Google Play: subscriptions bought in the Android app are canceled on Google Play; service stops at the end of the current billing cycle.
  • Roku: cancel at my.roku.com > Manage your subscriptions > Cancel subscription — you cannot cancel inside the SiriusXM app.
  • T-Mobile: postpaid customers billed by T-Mobile remove the SiriusXM add-on under Manage Add-ons on T-Mobile.com or in the T-Mobile app.
  • SiriusXM Podcasts+ bought through Apple Podcasts must be canceled with Apple.

Additional Notes

  • Cancellation and account management steps vary depending on who bills you; check your bank or card statement if you're not sure.
  • Uninstalling the app, selling or trading in your vehicle, or not using the service does not cancel your subscription.
  • If you have multiple subscriptions, canceling one does not cancel the others.
  • Cancellations during a free trial may take effect immediately.
  • Canceling your subscription stops future charges.

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What Redditors Are Saying

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13619
r/mildlyinfuriating·5y ago

My gf trying to cancel her SiriusXM subscription

504 comments
596
r/Piracy·2y ago

New York sues SiriusXM, accusing company of making it deliberately hard to cancel subscriptions

46 comments
349
r/mildlyinfuriating·4y ago

Tried to cancel SiriusXM subscription but got spammed with offers instead

99 comments
119
r/siriusxm·3y ago

SiriusXM Lost 500,000 Subscribers this year. Think I'm ready to cancel my subscription and join that number.

[https://www.digitalmusicnews.com/2023/08/02/siriusxm-financial-results-q2-2023/](https://www.digitalmusicnews.com/2023/08/02/siriusxm-financial-results-q2-2023/) *"SiriusXM has struggled to convince new users to sign up for its services. The rate at which it is losing subscribers is gradual, but it

155 comments