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How to Cancel 1Password

Last verified: 2026-03-20

Official 1Password PolicyVerified

support.1password.com/manage-subscription

Summary

You can cancel 1Password via Online: Sign in to 1Password.com or Third-party: Through Apple App Store (for in-app purchases on Mac, iPhone, or iPad) or Third-party: Through Google Play Store (for in-app purchases on Android). If canceled during a free trial, you won't be charged. For active paid subscriptions, no refunds are issued for past charges or any remaining time on the account at the time of cancellation. The account will remain active until the end of the current billing period, then it will be frozen. Gift card purchases are final and non-refundable. For business accounts, some refund requests may be considered on a case-by-case basis at the sole discretion of AgileBits Inc. Upon termination for cause by a customer, 1Password will refund any prepaid fees covering the unused portion of the subscription term.. Cancellation fee: None. Steps: Sign in to your account on 1Password.com.. Select 'Billing' in the sidebar..

Cancel Via

Online: Sign in to 1Password.com, Third-party: Through Apple App Store (for in-app purchases on Mac, iPhone, or iPad), Third-party: Through Google Play Store (for in-app purchases on Android)

Refund Eligibility

If canceled during a free trial, you won't be charged. For active paid subscriptions, no refunds are issued for past charges or any remaining time on the account at the time of cancellation. The account will remain active until the end of the current billing period, then it will be frozen. Gift card purchases are final and non-refundable. For business accounts, some refund requests may be considered on a case-by-case basis at the sole discretion of AgileBits Inc. Upon termination for cause by a customer, 1Password will refund any prepaid fees covering the unused portion of the subscription term.

Cancellation Fee

None

Video Guides

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How to Cancel — Step by Step

  1. 1Sign in to your account on 1Password.com.
  2. 2Select 'Billing' in the sidebar.
  3. 3Select 'Cancel subscription' and follow the onscreen instructions.

Billed Through a Third Party?

  • If you started your subscription using an in-app purchase on your Mac, iPhone, or iPad, you will manage your subscription with Apple.
  • If you started your subscription using an in-app purchase on your Android device, you will manage your subscription with Google.

Reactivating Your Account

  • You can restart your subscription at any time, even if your account is frozen.
  • To unfreeze an account after cancellation, reactivate your subscription.
  • If your last payment failed, you can reactivate your subscription by adding a new payment method.

Additional Notes

  • A canceled subscription remains active until the end of the current billing period, then the account will be frozen.
  • When your account is frozen, you can still sign in to 1Password.com or the apps to view and export your data, but you cannot add new items or edit existing ones.
  • Canceling your subscription does not delete your account. Deleting your account permanently erases all your information and is irreversible.
  • If you are part of a 1Password family or team account, you may not have permission to manage billing unless you are a family organizer, team owner, or have the 'Manage Billing' permission.
  • 1Password is based in Canada, so some banks and credit card companies may charge a foreign transaction fee to non-Canadian customers.

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