← All cancellation guides
Amazon Music Unlimited logo

How to Cancel Amazon Music Unlimited

Last verified: 2026-03-19

Official Amazon Music Unlimited PolicyVerified

www.amazon.com/gp/help/customer/display.html

Summary

You can cancel Amazon Music Unlimited via online or app. Refunds are not guaranteed for digital subscriptions. However, you may be eligible for a refund if you were charged by mistake, were charged after canceling, activated the service unknowingly (e.g., via Alexa), or if you haven't used the service since the last billing date. Annual plans may be refunded for the remaining months in some cases, such as technical issues on Amazon's side. For subscriptions billed through a third party like Apple, you must contact them for any potential refunds under their policies.. Steps: Navigate to your Amazon Music Settings at https://www.amazon.com/music/settings.. In the 'Amazon Music Unlimited' section, find your subscription renewal details..

Cancel Via

online, app

Refund Eligibility

Refunds are not guaranteed for digital subscriptions. However, you may be eligible for a refund if you were charged by mistake, were charged after canceling, activated the service unknowingly (e.g., via Alexa), or if you haven't used the service since the last billing date. Annual plans may be refunded for the remaining months in some cases, such as technical issues on Amazon's side. For subscriptions billed through a third party like Apple, you must contact them for any potential refunds under their policies.

Video Guides

Search on YouTube

How to Cancel — Step by Step

  1. 1Navigate to your Amazon Music Settings at https://www.amazon.com/music/settings.
  2. 2In the 'Amazon Music Unlimited' section, find your subscription renewal details.
  3. 3Select the 'Cancel' option.
  4. 4Confirm the cancellation when prompted.

Billed Through a Third Party?

  • If you subscribed through a third party, such as Apple or Google, you will need to contact them directly to cancel your subscription and inquire about any potential refunds under their policies.
  • For subscriptions through iTunes, you can cancel by going to your device's settings, tapping your name, then 'Subscriptions', finding Amazon Music, and selecting 'Cancel Subscription'.

Reactivating Your Account

  • If you choose to pause your monthly subscription instead of cancelling, it will become effective at the end of your billing cycle and will resume automatically. You can also resume it at any time from your Amazon Music Settings.

Additional Notes

  • After cancellation, you can continue to access Amazon Music Unlimited until the end of your current billing period.
  • Once the subscription ends, any Amazon Music Unlimited titles you've added to your Library will be grayed out, and playback options will be removed.
  • Pausing your subscription is not an option for annual plans, free trials, promotional plans, or subscriptions through third parties like Apple or Google.

What Redditors Are Saying

Search on Reddit
246
r/NBA2k·8y ago

PSA: Sign up for a free trial of Amazon Music Unlimited using the promo code, and receive free $10 Amazon credit that can be used for VC! (You can cancel the subscription right after)

156 comments
76
r/assholedesign·4y ago

Amazon Music Unlimited Subscription can't be canceled.

6 comments
7
r/amazonprime·3y ago

If I cancel my Amazon Music Unlimited subscription, will I lose my playlists? Will I be able to shuffle my own playlists?

I am trying to decide whether or not to keep my Amazon Prime Music Unlimited membership now that the songs are all "free." Since Amazon Kids is now $5/mo and God Knows I won't be able to cancel that garbage until my children are smartphone wielding pre-teens, I am starting to feel like Amazon owns m

2 comments
12
r/amazonprime·4y ago

Can't cancel Amazon Music Unlimited

I've been enjoying an Alexa enabled HD radio as a Prime Member in my Tahoe for a few months and Amazon signed me up for the Amazon Music unlimited Free Trial without my permission. When I try to cancel it from the Digital Orders tab, the 'Confirm cancellation' button does nothing and the trial remai

38 comments