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How to Cancel Ipsy (Boxycharm)

Last verified: 2026-03-19

Official Ipsy (Boxycharm) PolicyVerified

www.ipsy.com/subscription-terms

Summary

You can cancel Ipsy (Boxycharm) via Online account portal (log in to your IPSY account and manage membership). IPSY states that all sales are final and does not process refunds for any received boxes or individual products; concerns should be directed to IPSY Care for possible replacements.. Steps: Log in to your IPSY account on the website.. Navigate to **Your Membership** (or Account → Edit Account Settings → Membership) and select **Cancel Membership**..

Cancel Via

Online account portal (log in to your IPSY account and manage membership)

Refund Eligibility

IPSY states that all sales are final and does not process refunds for any received boxes or individual products; concerns should be directed to IPSY Care for possible replacements.

How to Cancel — Step by Step

  1. 1Log in to your IPSY account on the website.
  2. 2Navigate to **Your Membership** (or Account → Edit Account Settings → Membership) and select **Cancel Membership**.
  3. 3Follow the prompts, confirm cancellation, and you will receive a confirmation message.

Reactivating Your Account

  • Points earned before cancellation are saved for one year and will be restored if you re‑subscribe within that period.
  • You may re‑subscribe at any time by creating a new membership through the same account portal.

Additional Notes

  • To avoid being charged for the next box, cancellation must be submitted by the 25th day of the month at 11:59 PM Pacific Time; otherwise you will be billed for and receive the upcoming box.
  • If you cancel after the 25th, you will still receive the current month's box but will not receive the following month’s shipment.