How do I cancel Ting?

You can cancel Ting via Online. Steps: Log in to your Ting Mobile account at Tingmobile.com. Select 'Account Settings' from the menu on the left. Scroll to the 'manage services' section. Choose 'Port out or cancel Mobile service'. Click 'No thanks. Cancel my account.' Fill out the cancellation survey. Select 'Submit' to finalize the cancellation.

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How to Cancel Ting

Last verified Oct 12, 2026

Official Ting PolicyOfficial source

help.ting.com/mobile-articles/canceling-ting-mobile

Oct 12, 2026

Rechecked Oct 12, 2026: we reviewed the current policy text on help.ting.com. How we verify

Summary

You can cancel Ting via Online. Your final bill will be available about a week after cancellation, and your card on file will be charged automatically. Accounts with an outstanding balance will not be canceled until the balance is cleared.. Steps: Log in to your Ting Mobile account at Tingmobile.com.. Select 'Account Settings' from the menu on the left..

Cancel Via

Online

Refund Eligibility

Your final bill will be available about a week after cancellation, and your card on file will be charged automatically. Accounts with an outstanding balance will not be canceled until the balance is cleared.

How to Cancel — Step by Step

1Log in to your Ting Mobile account at Tingmobile.com.
2Select 'Account Settings' from the menu on the left.
3Scroll to the 'manage services' section.
4Choose 'Port out or cancel Mobile service'.
5Click 'No thanks. Cancel my account.'
6Fill out the cancellation survey.
7Select 'Submit' to finalize the cancellation.

Reactivating Your Account

If you change your mind, Ting can assist in reinstating your account.
If you have ported your number out, you can transfer it back to Ting.

Additional Notes

To keep your phone number, you must complete the port-out process before you cancel your Ting Mobile service.
Your account and all associated lines will be deactivated within 48 hours of cancellation.
You must clear any outstanding balance on your account before you can cancel it.

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