How to Cancel Hinge

Last verified: 2026-03-19

help.hinge.co/hc/en-us/articles/36311108859411-Adjusting-or-Canceling-Your-Subscription

2026-03-19

Summary

You can cancel Hinge via Through the Hinge app (for subscriptions purchased via Hinge payment powered by Stripe) or Through Apple App Store/Apple ID (for iOS subscriptions) or Through Google Play Store (for Android subscriptions) or By mail or email (for certain refund requests or direct Hinge subscriptions). Generally, all purchases are nonrefundable. Virtual items like Roses or Boosts are final and nonrefundable. For subscriptions purchased via Hinge payment (Stripe), a refund can be requested within 14 days by contacting Hinge Customer Service. If subscribed using an Apple ID, refunds are handled by Apple. If subscribed through Google Play, refunds are handled by Google. Special terms apply in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin, where subscribers may cancel and request a full refund within 3 business days of subscribing. Users who become disabled or whose account terminates due to death may be entitled to a prorated refund.. Steps: **For Hinge payment (powered by Stripe) users:** Open the Hinge app, tap the Gear Icon to open Account Settings, tap Cancel Subscription and follow the prompts.. **For Apple App Store/Apple ID users:** Go to device Settings, tap your Apple Account (at the top of the page), select 'Subscriptions', find your Hinge subscription, and follow the instructions to cancel..

Cancel Via

Through the Hinge app (for subscriptions purchased via Hinge payment powered by Stripe), Through Apple App Store/Apple ID (for iOS subscriptions), Through Google Play Store (for Android subscriptions), By mail or email (for certain refund requests or direct Hinge subscriptions)

Refund Eligibility

Generally, all purchases are nonrefundable. Virtual items like Roses or Boosts are final and nonrefundable. For subscriptions purchased via Hinge payment (Stripe), a refund can be requested within 14 days by contacting Hinge Customer Service. If subscribed using an Apple ID, refunds are handled by Apple. If subscribed through Google Play, refunds are handled by Google. Special terms apply in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin, where subscribers may cancel and request a full refund within 3 business days of subscribing. Users who become disabled or whose account terminates due to death may be entitled to a prorated refund.

Video Guides

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How to Cancel — Step by Step

1**For Hinge payment (powered by Stripe) users:** Open the Hinge app, tap the Gear Icon to open Account Settings, tap Cancel Subscription and follow the prompts.
2**For Apple App Store/Apple ID users:** Go to device Settings, tap your Apple Account (at the top of the page), select 'Subscriptions', find your Hinge subscription, and follow the instructions to cancel.
3**For Google Play Store users:** Launch the Google Play app, go to Account > Payments & Subscriptions > Subscriptions, find your Hinge subscription, and follow the instructions to cancel.
4**For written refund requests (certain states or Hinge direct payment):** Mail or deliver a signed and dated notice stating you are canceling your subscription. Include the email or phone number linked to your Hinge account and your order number. Send to: Hinge, Attn: Cancellations, P.O. Box 25472, Dallas, Texas 75225, USA. California or Ohio residents may also email hello@hinge.co or fax (972) 892-9570.

Billed Through a Third Party?

Apple App Store (for iOS devices)
Google Play Store (for Android devices)

Reactivating Your Account

To re-subscribe, you will need to return to Hinge to upgrade your subscription.
If you delete your Hinge account and have an automatically renewing subscription, it will be canceled immediately, and you will permanently lose access to any remaining subscription benefits. Creating a new Hinge account during the original subscription period will require purchasing a new subscription.

Additional Notes

Subscriptions renew automatically, and you must turn off auto-renewal at least 24 hours before the next billing period to avoid charges.
Deleting the Hinge app or your Hinge account does NOT automatically cancel your subscription if it was purchased through an external service (Apple App Store or Google Play Store). You must cancel through the respective platform.
If you delete your Hinge account (for Hinge payment subscribers), your subscription is immediately canceled, and you lose remaining benefits.

What Redditors Are Saying

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r/OnlineDating·11mo ago

Is cancelling Hinge(x) subscription easy?

Thinking about trying a week of it, but worried I'll run into issues cancelling, as it's expensive. Is it the simple as clicking a button? Internet says you just cancel in settings but I've heard of people having issues

7 comments

r/SwipeHelper·11mo ago

Anyone else get their account deleted after their hinge X subscription expired?

First time I was banned was because a catfish reported me after I reverse image searched their pics, match didn’t care. I canceled my X subscription because I stopped getting matches, once it expired I got banned lmao. Fuck match.

0 comments

r/SwipeHelper·2y ago

How to bypass the hinge subscription error?

Long story short I’ve been banned. Got a new phone followed the pinned post, but I’m having a hard time bypassing the error msg when I try to subscribe to the membership.

6 comments

r/SwipeHelper·2y ago

I'm a hinge user with subscription, but I'm asked to recreate the account when trying to sign in with same phone number

basically what the title tells ( : - It doesn't sound like a shadown ban or ban, I don't see any notifications/banners. I have opened a request to hinge , hope this can be handled well otherwise I will cancel my subscription and make a complaint to Apple.

0 comments