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How to Cancel Norton

Last verified: 2026-03-19

Official Norton PolicyVerified

support.norton.com/sp/en/us/home/current/solutions/v58152595

Summary

You can cancel Norton via Online via Norton account (My Subscriptions) or Apple App Store or Google Play Store or Microsoft Store or Contact Member Services & Support. Refunds are available for monthly subscriptions if requested within 14 days of purchase (excluding subsequent renewals) and for certain annual subscriptions within 60 days of purchase or renewal, provided services have not been redeemed. Contact Member Services & Support for requests.. Cancellation fee: None. Steps: Sign in to your Norton account.. In the My Subscriptions tab, click 'Cancel Subscription Renewal' or 'Manage Renewal'..

Cancel Via

Online via Norton account (My Subscriptions), Apple App Store, Google Play Store, Microsoft Store, Contact Member Services & Support

Refund Eligibility

Refunds are available for monthly subscriptions if requested within 14 days of purchase (excluding subsequent renewals) and for certain annual subscriptions within 60 days of purchase or renewal, provided services have not been redeemed. Contact Member Services & Support for requests.

Cancellation Fee

None

Video Guides

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How to Cancel — Step by Step

  1. 1Sign in to your Norton account.
  2. 2In the My Subscriptions tab, click 'Cancel Subscription Renewal' or 'Manage Renewal'.
  3. 3Next to Plan Renewal, click 'Unsubscribe'.
  4. 4Select a reason and click Next. If prompted, click 'No thanks, cancel my subscription,' and then Next.
  5. 5Allow up to 24 hours for the change to appear in your account.

Billed Through a Third Party?

  • Apple App Store
  • Google Play Store
  • Microsoft Store

Additional Notes

  • Your subscription continues until the end of your paid term after canceling auto-renewal.
  • A pre-billing notification email is sent before annual charges.
  • Uninstalling the Norton app does not automatically cancel your subscription.

What Redditors Are Saying

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55663
r/assholedesign·5y ago

Norton Security after canceling subscription

1370 comments
315
r/assholedesign·8y ago

Norton won't let me cancel my subscription even after I give them a reason

25 comments
283
r/australia·1y ago

Norton security renewed my subscription without a valid card on account.

Woke up this morning to a message from my bank stating that they had identified a fraudulent charge on my credit card. Cancelled my current credit card, lodged a dispute and now waiting for refund and a new card (5-7 business days). Checked the fraudulent transaction and it was Norton auto renewal $

82 comments
222
r/fishtanklive·1y ago

Yes saar, we can cancel your Norton antivirus subscription. Are you in front of the computer?

5 comments