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How to Cancel Norton

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Official Norton PolicyOfficial source

support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN

Rechecked : support.norton.com still states the headline terms shown here (60 days, 14 days, full refund). How we verify

Summary

You can cancel Norton via Online via Norton account (My Subscriptions) or Apple App Store or Google Play Store or Microsoft Store or Contact Member Services & Support. Annual subscriptions come with a 60-day Money Back Guarantee: a full refund if requested within 60 days of purchase, and each annual renewal charge within 60 days of being charged. Monthly subscriptions get a full refund if requested within 14 days of purchase; later monthly charges are not eligible for a refund. Norton Ultimate Help Desk and Privacy Monitor Assistant are refundable only if the services haven't been redeemed. Request refunds by contacting Norton; purchases through app stores or other third parties may follow different terms.. Cancellation fee: None stated in Norton's Cancellation and Refund Policy.. Steps: Sign in to your Norton account and click 'My Account'.. Select 'My Subscriptions' from the dropdown..

Cancel Via

Online via Norton account (My Subscriptions), Apple App Store, Google Play Store, Microsoft Store, Contact Member Services & Support

Refund Eligibility

Annual subscriptions come with a 60-day Money Back Guarantee: a full refund if requested within 60 days of purchase, and each annual renewal charge within 60 days of being charged. Monthly subscriptions get a full refund if requested within 14 days of purchase; later monthly charges are not eligible for a refund. Norton Ultimate Help Desk and Privacy Monitor Assistant are refundable only if the services haven't been redeemed. Request refunds by contacting Norton; purchases through app stores or other third parties may follow different terms.

Cancellation Fee

None stated in Norton's Cancellation and Refund Policy.

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How to Cancel — Step by Step

  1. 1Sign in to your Norton account and click 'My Account'.
  2. 2Select 'My Subscriptions' from the dropdown.
  3. 3Click 'Cancel Renewal' or 'Manage Subscriptions' for the subscription you want to stop.
  4. 4Follow the on-screen instructions to complete the cancellation.
  5. 5Allow up to 24 hours for the change to appear in your account; a confirmation email follows within 24 to 48 hours.

Billed Through a Third Party?

  • Apple App Store, Google Play Store or Microsoft Store in-app purchases are cancelled through that store.
  • If you bought or are billed through a third party (app store, service provider, retailer or reseller), different cancellation and refund terms may apply.

Additional Notes

  • Your subscription continues until the end of your paid term after you stop auto-renewal; after that you won't be charged again.
  • Norton sends a pre-billing notification email before annual renewal charges.
  • Cancelling the renewal of a main subscription also cancels the renewal of linked add-on subscriptions (but not the other way round).
  • When you cancel your subscription contract for a refund, you must uninstall and delete all copies of the software.

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What Redditors Are Saying

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55663
r/assholedesign·5y ago

Norton Security after canceling subscription

1370 comments
315
r/assholedesign·9y ago

Norton won't let me cancel my subscription even after I give them a reason

25 comments
283
r/australia·2y ago

Norton security renewed my subscription without a valid card on account.

Woke up this morning to a message from my bank stating that they had identified a fraudulent charge on my credit card. Cancelled my current credit card, lodged a dispute and now waiting for refund and a new card (5-7 business days). Checked the fraudulent transaction and it was Norton auto renewal $

82 comments
222
r/fishtanklive·1y ago

Yes saar, we can cancel your Norton antivirus subscription. Are you in front of the computer?

5 comments