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How to Cancel The General

Last verified

Official The General PolicyOfficial source

www.thegeneral.com/mypolicy/help.htm

Summary

You can cancel The General via Online policy portal or Phone. The public MyPolicy pages do not describe refund amounts or cancellation fees. If the portal cannot complete the request online, The General instructs customers to call 1-833-372-5672 for service.. Steps: Sign in to The General's MyPolicy portal.. Start a policy change request from the portal..

Cancel Via

Online policy portal, Phone

Refund Eligibility

The public MyPolicy pages do not describe refund amounts or cancellation fees. If the portal cannot complete the request online, The General instructs customers to call 1-833-372-5672 for service.

How to Cancel — Step by Step

  1. 1Sign in to The General's MyPolicy portal.
  2. 2Start a policy change request from the portal.
  3. 3If the site cannot process the request online, call 1-833-372-5672 as instructed on the help page.
  4. 4Confirm the effective cancellation date and ask about any remaining balance or refund before the policy ends.

Additional Notes

  • The MyPolicy help pages say policy changes may open in a separate browser flow and may not be optimized for mobile devices.
  • The public help flow explicitly says some requests cannot be processed online and must be handled by phone.

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