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How to Cancel Perplexity Pro

Last verified: 2026-03-24

Official Perplexity Pro PolicyVerified

www.perplexity.ai/help-center/en/articles/10354283-canceling-a-subscription

Summary

You can cancel Perplexity Pro via Website (Settings → Subscription → Manage Subscription) or iOS App Store (if purchased via Apple) or Google Play Store (if purchased via Android). Refund eligibility depends on your location and subscription type. Most regions: monthly subscriptions allow a refund within 24 hours of purchase; annual subscriptions within 72 hours. EU/UK/Turkey: refund within 14 days of purchase (monthly or annual). South Korea/Brazil: refund within 7 days. After the eligible window, no refunds are provided for unused portions of the billing cycle.. Steps: Log in to your Perplexity account at perplexity.ai.. Click your profile icon and go to 'Settings.'.

Cancel Via

Website (Settings → Subscription → Manage Subscription), iOS App Store (if purchased via Apple), Google Play Store (if purchased via Android)

Refund Eligibility

Refund eligibility depends on your location and subscription type. Most regions: monthly subscriptions allow a refund within 24 hours of purchase; annual subscriptions within 72 hours. EU/UK/Turkey: refund within 14 days of purchase (monthly or annual). South Korea/Brazil: refund within 7 days. After the eligible window, no refunds are provided for unused portions of the billing cycle.

How to Cancel — Step by Step

  1. 1Log in to your Perplexity account at perplexity.ai.
  2. 2Click your profile icon and go to 'Settings.'
  3. 3Scroll down to the 'Subscription' section under Perplexity Pro.
  4. 4Click 'Manage Subscription' — you will be redirected to your current plan page.
  5. 5Click 'Cancel Subscription' and confirm your choice.
  6. 6Your account will revert to the free version at the end of the current billing cycle — you retain Pro features until then.

Billed Through a Third Party?

  • If subscribed via Apple App Store: go to Settings → [Your Name] → Subscriptions → find Perplexity → Cancel Subscription.
  • If subscribed via Google Play: open the Play Store → tap profile icon → Payments & subscriptions → Subscriptions → find 'Perplexity - Ask Anything' → Cancel subscription.
  • Ensure you cancel through the platform you originally used — canceling on the Perplexity website will not stop App Store or Google Play charges.
  • If your subscription shows as 'managed by Apple/Google' on the Perplexity settings page, you must cancel through that platform.

Reactivating Your Account

  • You can resubscribe to Pro at any time from the Perplexity Pro page.
  • Your search history, collections, and account data are preserved after cancellation.
  • You will be downgraded to the free tier with limited Pro Search queries per day.

Additional Notes

  • Perplexity Pro: $20/month or $200/year — unlimited Pro searches with advanced AI models (GPT-4, Claude, etc.), file uploads, and image generation.
  • Perplexity Max: $200/month — everything in Pro plus unlimited access to full suite of advanced models, Sora 2 Pro video generation, no usage restrictions, and priority support.
  • Free tier: limited Pro Search queries per day; standard search is unlimited.
  • Cancel your subscription before deleting your account — deleting the account without canceling may not stop billing.
  • Refund requests can be submitted through the Perplexity Help Center at perplexity.ai/help-center.
  • No cancellation fees apply to any Perplexity subscription tier.
  • Student and team plans have separate billing managed by organization admins.

What Redditors Are Saying

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117
r/perplexity_ai·14d ago

Frustrated with Perplexity cancelling my PAID Pro Subscription

EDIT: THE ISSUE HAS BEEN RESOLVED. THE PRO SUBSCRIPTION IS BACK! Okay so I need to vent because this has actually gotten ridiculous. Back in July last year I got Perplexity Pro for free through its promotion with a telecom provider. Great deal, loved the product, used it almost every day. Then on Fe

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r/perplexity_ai·1mo ago

Why are many users cancelling their Perplexity Pro subscriptions

I see a number of users indicating their intention to cancel their Pro subscriptions for Perplexity. Please share your reasons for that and also share which AI you are moving to.

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r/perplexity_ai·1y ago

Should I Cancel My ChatGPT and Anthropic Subscriptions for Perplexity Pro?

Hey everyone, I’ve been considering subscribing to Perplexity Pro, and I’m wondering if it could replace my current subscriptions to ChatGPT and Anthropic. It seems like having one subscription might be more efficient than maintaining multiple ones. For those who have experience with Perplexity Pro,

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r/perplexity_ai·1y ago

Should I cancel my ChatGPT Plus subscription if I have free Perplexity Pro and GitHub Copilot Pro?

Hi, everyone. I’m thinking about canceling my ChatGPT Plus subscription (€20/month), which I’ve been using mainly for programming and solving doubts. Recently, I got free access to Perplexity Pro through Revolut and GitHub Copilot Pro as a student. Do you think these tools can fully replace ChatGPT

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