← All cancellation guides
Chegg logo

How to Cancel Chegg

Last verified

Official Chegg PolicyOfficial source

www.chegg.com/en-US/termsofuse

Rechecked : chegg.com still states the headline terms shown here (no refunds). How we verify

Summary

You can cancel Chegg via Website (My Account → Orders, on a desktop or laptop computer) or Phone (number shown on Chegg's contact page) or Apple App Store (if subscribed via iOS) or Google Play Store (if subscribed via Android). Chegg fees are payable in advance and non-refundable, except as disclosed at purchase or required by law. When you cancel, you won't be charged again and you keep access to your subscription for the remainder of your current billing period.. Steps: On a desktop or laptop computer, sign in to chegg.com and go to My Account.. Click Orders..

Cancel Via

Website (My Account → Orders, on a desktop or laptop computer), Phone (number shown on Chegg's contact page), Apple App Store (if subscribed via iOS), Google Play Store (if subscribed via Android)

Refund Eligibility

Chegg fees are payable in advance and non-refundable, except as disclosed at purchase or required by law. When you cancel, you won't be charged again and you keep access to your subscription for the remainder of your current billing period.

Video Guides

Search on YouTube

How to Cancel — Step by Step

  1. 1On a desktop or laptop computer, sign in to chegg.com and go to My Account.
  2. 2Click Orders.
  3. 3Find the subscription you want to cancel on the right and click Cancel Subscription.
  4. 4Chegg offers the option to pause instead; to cancel, select the orange Cancel Subscription button at the bottom of the next page to confirm.
  5. 5Once you confirm, you won't be charged again and keep access for the rest of your current billing period.

Billed Through a Third Party?

  • If you subscribed through the Apple App Store or Google Play, you must manage and cancel the subscription in that app store's subscription settings.

Reactivating Your Account

  • Instead of canceling, you can pause your subscription for up to six months: go to My Account → Orders, choose Cancel subscription, then select the option to pause and choose the duration.

Additional Notes

  • Cancel before your next renewal date to avoid another charge; memberships renew automatically and your payment method is charged on each renewal date.
  • Cancellation stops all future recurring charges.
  • Customer support: chegg.com/en/contactus (chat or phone).

More about Chegg

Other subscriptions