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How to Cancel Chegg
Last verified
Official Chegg PolicyOfficial source
www.chegg.com/en-US/termsofuse
Rechecked : chegg.com still states the headline terms shown here (no refunds). How we verify
Video Guides
How to Cancel — Step by Step
- 1On a desktop or laptop computer, sign in to chegg.com and go to My Account.
- 2Click Orders.
- 3Find the subscription you want to cancel on the right and click Cancel Subscription.
- 4Chegg offers the option to pause instead; to cancel, select the orange Cancel Subscription button at the bottom of the next page to confirm.
- 5Once you confirm, you won't be charged again and keep access for the rest of your current billing period.
Billed Through a Third Party?
- If you subscribed through the Apple App Store or Google Play, you must manage and cancel the subscription in that app store's subscription settings.
Reactivating Your Account
- Instead of canceling, you can pause your subscription for up to six months: go to My Account → Orders, choose Cancel subscription, then select the option to pause and choose the duration.
Additional Notes
- Cancel before your next renewal date to avoid another charge; memberships renew automatically and your payment method is charged on each renewal date.
- Cancellation stops all future recurring charges.
- Customer support: chegg.com/en/contactus (chat or phone).
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