How do I cancel ExpressVPN?

You can cancel ExpressVPN via Via ExpressVPN website (turning off auto-renewal) or Via App Store (Apple App Store or Google Play Store) for subscriptions purchased there or Contacting customer support via live chat or email (primarily for refund requests). Steps: Sign in to your ExpressVPN account on the ExpressVPN website. Navigate to 'Account & Billing' or 'Subscription' from the left-hand menu. Under 'Subscription details' or 'Account management,' select 'Cancel Subscription' or 'Delete account' and follow the prompts to turn off automatic renewal. To request a refund (if eligible), go to 'Account & Billing,' then 'Payment history,' and select 'Refund' next to the eligible payment, or contact ExpressVPN Support via live chat or email. If the subscription was purchased via the Apple App Store, open the App Store, go to your subscriptions, select ExpressVPN, and follow the cancellation instructions. Then, contact Apple Support for any refund requests, as ExpressVPN cannot process these directly.

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How to Cancel ExpressVPN

Last verified: 2026-03-19

Official ExpressVPN PolicyVerified

www.expressvpn.com/support

2026-03-19

Summary

You can cancel ExpressVPN via Via ExpressVPN website (turning off auto-renewal) or Via App Store (Apple App Store or Google Play Store) for subscriptions purchased there or Contacting customer support via live chat or email (primarily for refund requests). First-time users who purchased directly from ExpressVPN or via Google Play are eligible for a full refund within a 30-day money-back guarantee period from the initial purchase date. If a subscription renews unintentionally, users have a 14-day guaranteed refund period for direct or Google Play purchases. Refunds do not apply to subscriptions purchased through the Apple App Store; these are handled solely at the discretion of Apple Support. Users who have previously received a refund are ineligible for the money-back guarantee. Refunds are generally processed within seven (7) to ten (10) days to the original form of payment.. Steps: Sign in to your ExpressVPN account on the ExpressVPN website.. Navigate to 'Account & Billing' or 'Subscription' from the left-hand menu..

Cancel Via

Via ExpressVPN website (turning off auto-renewal), Via App Store (Apple App Store or Google Play Store) for subscriptions purchased there, Contacting customer support via live chat or email (primarily for refund requests)

Refund Eligibility

First-time users who purchased directly from ExpressVPN or via Google Play are eligible for a full refund within a 30-day money-back guarantee period from the initial purchase date. If a subscription renews unintentionally, users have a 14-day guaranteed refund period for direct or Google Play purchases. Refunds do not apply to subscriptions purchased through the Apple App Store; these are handled solely at the discretion of Apple Support. Users who have previously received a refund are ineligible for the money-back guarantee. Refunds are generally processed within seven (7) to ten (10) days to the original form of payment.

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How to Cancel — Step by Step

1Sign in to your ExpressVPN account on the ExpressVPN website.
2Navigate to 'Account & Billing' or 'Subscription' from the left-hand menu.
3Under 'Subscription details' or 'Account management,' select 'Cancel Subscription' or 'Delete account' and follow the prompts to turn off automatic renewal.
4To request a refund (if eligible), go to 'Account & Billing,' then 'Payment history,' and select 'Refund' next to the eligible payment, or contact ExpressVPN Support via live chat or email.
5If the subscription was purchased via the Apple App Store, open the App Store, go to your subscriptions, select ExpressVPN, and follow the cancellation instructions. Then, contact Apple Support for any refund requests, as ExpressVPN cannot process these directly.

Billed Through a Third Party?

Google Play Store: Subscriptions purchased via Google Play are eligible for ExpressVPN's 30-day money-back guarantee. Cancellation can be managed through Google Play Store app settings or by contacting ExpressVPN Support for a refund.
Apple App Store (iTunes): ExpressVPN's money-back guarantee does not apply to subscriptions billed as an in-app purchase through the Apple App Store. Refunds are at the sole discretion of Apple Support and must be requested directly through the App Store.

Additional Notes

Canceling automatic renewal allows you to continue using the ExpressVPN service until the end of your current subscription period, but prevents future charges.
The 30-day money-back guarantee is strictly for first-time users.
Refunds are typically made to the original form of payment used for the purchase.

What Redditors Are Saying

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235

r/mildlyinfuriating·4y ago

Trying to cancel an expressVPN subscription

14 comments

202

r/assholedesign·2y ago

ExpressVPN keeps denying me the ability to Unsubscribe despite no internet connection issues

21 comments

r/mildlyinfuriating·7mo ago

ExpressVPN keeps charging a credit card I never gave them the details of for a service I canceled years ago without receipts.

The service kept blocking things I needed to use so I cancelled my subscription. In 2023 I get a bunch of emails saying they want me to update my credit card details so they can process my payment. I was travelling at the time and I knew I'd unsubscribed so I just ignore them thinking that they woul

31 comments

r/Express_VPN·4y ago

Does ExpressVPN send cancellation emails?

Hi, a few days ago, I contacted ExpressVPN and was able to cancel my subscription and request a refund. That being said, there has been no further contact from them in any form, and while I am aware it has been more than 30 days therefore the refund is non-certain, but I am surprised that there hasn

2 comments