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How to Cancel Bokksu

Last verified

Official Bokksu PolicyOfficial source

www.bokksu.com/policies/refund-policy

Rechecked : bokksu.com still states the headline terms shown here (no refunds). How we verify

Summary

You can cancel Bokksu via online (Subscriptions & Gifts in your Bokksu account) or email (care@bokksu.com) or support ticket (bokksu.com/pages/contact-us). All items purchased through Bokksu.com are final and non-refundable, because the snacks are perishable. If items in your box arrive damaged, contact care@bokksu.com for help. Deactivating a subscription doesn't cancel remaining prepaid shipments; you still receive everything you've already paid for.. Steps: Log in to your Bokksu account.. Click 'Subscriptions & Gifts' ('Sub & Gifts' on mobile) and choose the subscription you want to manage..

Cancel Via

online (Subscriptions & Gifts in your Bokksu account), email (care@bokksu.com), support ticket (bokksu.com/pages/contact-us)

Refund Eligibility

All items purchased through Bokksu.com are final and non-refundable, because the snacks are perishable. If items in your box arrive damaged, contact care@bokksu.com for help. Deactivating a subscription doesn't cancel remaining prepaid shipments; you still receive everything you've already paid for.

How to Cancel — Step by Step

  1. 1Log in to your Bokksu account.
  2. 2Click 'Subscriptions & Gifts' ('Sub & Gifts' on mobile) and choose the subscription you want to manage.
  3. 3Click 'Deactivate Subscription' (on mobile, use the drop-down on the right), select a reason, then select 'Deactivate subscription'.
  4. 4Choose a date to resume if you only want a break, or choose 'Manually Reactivate' so you aren't charged again unless you reactivate yourself, then click 'Save Changes'.
  5. 5Alternatively, email care@bokksu.com or create a support ticket at bokksu.com/pages/contact-us.

Reactivating Your Account

  • If you chose 'Manually Reactivate', you won't be charged again unless you reactivate your subscription yourself.

Additional Notes

  • Deactivating your subscription doesn't cancel any remaining prepaid shipments from your current plan.
  • Instead of deactivating, Bokksu support can skip a monthly shipment or move you to the 1-Month Classic Bokksu subscription.

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