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How to Cancel Scribd

Last verified

Official Scribd PolicyOfficial source

support.scribd.com/hc/en-us/articles/210133986-Refunds

Rechecked : support.scribd.com still states the headline terms shown here (30 days, prorated refund). How we verify

Summary

You can cancel Scribd via Website (account settings) or Apple App Store or Google Play Store. Scribd only refunds a charge from the last 30 days, and only if it qualifies: no activity on your account during that billing period, fraud, a billing error, a defective experience, or a technical problem on Scribd's side. Partial or prorated refunds are not offered — if you used the subscription during a billing cycle, that charge is not eligible — and charges 30 or more days old are never refunded. App Store and Google Play charges are refunded by Apple or Google.. Steps: Sign in on the Scribd website and go to Your account.. In the Your subscription section, select Manage Subscription next to Plan details..

Cancel Via

Website (account settings), Apple App Store, Google Play Store

Refund Eligibility

Scribd only refunds a charge from the last 30 days, and only if it qualifies: no activity on your account during that billing period, fraud, a billing error, a defective experience, or a technical problem on Scribd's side. Partial or prorated refunds are not offered — if you used the subscription during a billing cycle, that charge is not eligible — and charges 30 or more days old are never refunded. App Store and Google Play charges are refunded by Apple or Google.

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How to Cancel — Step by Step

  1. 1Sign in on the Scribd website and go to Your account.
  2. 2In the Your subscription section, select Manage Subscription next to Plan details.
  3. 3Select Cancel subscription — it is the link below the Pause subscription button.
  4. 4Follow the prompts to confirm. You'll see 'You've successfully canceled' with the date your subscription ends, and Scribd emails a confirmation.

Billed Through a Third Party?

  • Apple App Store: open Settings on your iPhone or iPad, tap your name, then Subscriptions, find Scribd and tap Cancel Subscription.
  • Google Play: open the Google Play app, tap your profile icon, then Payments & subscriptions > Subscriptions, find Scribd and tap Cancel subscription.
  • Canceling on Scribd's website does not stop Apple or Google billing — cancel with them directly. Apple and Google require 24 hours' notice before renewal.
  • Refunds for App Store or Google Play purchases are requested from Apple or Google; a Google Play refund ends your subscription.

Reactivating Your Account

  • Right after canceling, a 'Resume subscription' link lets you undo the cancellation.
  • After your subscription ends you can resubscribe at any time; everything you uploaded and saved stays on your account.

Additional Notes

  • You keep full access through the last day of your billing period; after that you move to Basic, the free plan.
  • Free trials work differently: access ends the moment you cancel.
  • Cancel any day before your renewal date to avoid the next charge — on the renewal date itself the payment is already going through.
  • One subscription covers both Scribd and Slideshare; Everand subscriptions are separate and canceled separately.
  • If you only need a break, pausing freezes billing for 4 or 12 weeks and then restarts it automatically.
  • Canceling does not delete your account; you can't delete an account with an active subscription.
  • Approved refunds usually appear within 5-7 business days.

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What Redditors Are Saying

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27
r/books·5y ago

PSA: Scribd Cancellation Quirk

Just wanted to share something I just encountered for those who use scribd and ever decide to cancel the service. A month or so ago I decided to cancel my membership to Scribd, and went through their account cancellation process. In doing so, I thought I had cancelled my membership, but imagine my s

13 comments
14
r/Scribd·3y ago

Scribd charging after cancellation.

Be sure to check your credit card statement after cancelling Scribd. I cancelled months ago, and I just saw this morning that they charged me. This is the second time it has happened. I was thinking of restarting my subscription after a few months off. Now, I don't think so.

22 comments
22
r/Scribd·1y ago

Cancelled my scribd subscription

I have finally cancelled my scribd subscription due to their scammy changes. can anybody suggest a better ebook subscription service . I have kindle unlimited... I am checking if I could find a better app

31 comments
27
r/darkpatterns·3y ago

Cancelling a Scribd Subscription

7 comments