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How to Cancel Google Fi

Last verified: 2026-03-20

Official Google Fi PolicyVerified

support.google.com/fi/answer/6079398

Summary

You can cancel Google Fi via online or app. If you purchased a phone through Google Fi, you can return it for a refund within 15 days of receipt. After 15 days, a return is not possible. If you are on the Flexible plan, you will receive a credit for any unused days in your final bill. For Unlimited plans, you are responsible for the full month of service charges even if you cancel before the end of the billing cycle.. Cancellation fee: There are no termination fees for canceling Google Fi service.. Steps: Open the Google Fi app or visit the Google Fi website.. Select the 'Account' tab..

Cancel Via

online, app

Refund Eligibility

If you purchased a phone through Google Fi, you can return it for a refund within 15 days of receipt. After 15 days, a return is not possible. If you are on the Flexible plan, you will receive a credit for any unused days in your final bill. For Unlimited plans, you are responsible for the full month of service charges even if you cancel before the end of the billing cycle.

Cancellation Fee

There are no termination fees for canceling Google Fi service.

Video Guides

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How to Cancel — Step by Step

  1. 1Open the Google Fi app or visit the Google Fi website.
  2. 2Select the 'Account' tab.
  3. 3Click on 'Manage plan'.
  4. 4Scroll and select 'Leave Google Fi' or 'Cancel service'.
  5. 5Follow the on-screen instructions to complete the cancellation.
  6. 6During the process, you can choose to transfer your number to a new carrier, which will require obtaining your account number and a unique port-out PIN.

Reactivating Your Account

  • You can reactivate your Google Fi service after canceling.

Additional Notes

  • If you are on a group plan, you must leave the group or remove other members before you can cancel your service.
  • If you are financing a device through Google Fi, you must pay the remaining balance in full when you close your account.
  • Your phone is not locked to Google Fi and can be used with another carrier after cancellation.
  • Your service remains active until your number successfully transfers to a new carrier, a process that usually takes less than 24 hours.
  • After canceling, you may receive up to two more billing statements to close out all charges.

What Redditors Are Saying

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42
r/GoogleFi·5mo ago

Google Fi is billing me for Google AI Pro. There is no ability to unsubscribe.

I recently upgraded my Google Fi plan and was signed up for a one month free trial of Google AI Pro. However, when I try to cancel my Google AI Pro subscription on the Google Fi website, it redirects me to Google One. When I try to cancel my Google AI Pro subscription on the Google One website, it r

43 comments
26
r/GoogleFi·2y ago

Google One subscription cancelled, can't re-upgrade

Anyone else caught up by the Google Fi / Google One migration that happened today? My 2TB subscription was cancelled and now all my Google services are limited - gmail, photos, android backups. The Google One website just times out when I click on the "upgrade" button, while the app just insta-crash

28 comments
6
r/GoogleFi·1y ago

What happens to my previous Google One year membership if I cancel my Google Fi Unlimited Plus plan?

If you switch out of Unlimited Plus, your Google One membership will be canceled after 7 days, and you are supposed to re-activate your Google One membership separately if you want to keep it active. But say you are a Google Fi customer who already paid a yearly subscription to Google One, then swit

5 comments
4
r/GoogleFi·4y ago

Pixel 5a subscription order keeps being auto canceled by Google, bait & switch?

Last week my husband and I decided to make the switch from Sprint now T-Mobile after 20 years to Google Fi. We signed up for Fi along with ordering 2 of the 5a subscription phones for $15/mo. The process was quick & easy or so we thought. A few days after we placed our order and observing the in

16 comments