How to Cancel Google Fi
Last verified
support.google.com/fi/answer/6079398
Rechecked : support.google.com still states the headline terms shown here (15 days). How we verify
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How to Cancel — Step by Step
- 1Open the Google Fi app or visit the Google Fi website.
- 2Select the 'Account' tab.
- 3Click on 'Manage plan'.
- 4Scroll and select 'Leave Google Fi' or 'Cancel service'.
- 5Follow the on-screen instructions to complete the cancellation.
- 6During the process, you can choose to transfer your number to a new carrier, which will require obtaining your account number and a unique port-out PIN.
Reactivating Your Account
- You can reactivate your Google Fi service after canceling.
Additional Notes
- If you are on a group plan, you must leave the group or remove other members before you can cancel your service.
- If you are financing a device through Google Fi, you must pay the remaining balance in full when you close your account.
- Your phone is not locked to Google Fi and can be used with another carrier after cancellation.
- Your service remains active until your number successfully transfers to a new carrier, a process that usually takes less than 24 hours.
- After canceling, you may receive up to two more billing statements to close out all charges.
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