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How to Cancel CyberGhost

Last verified: 2026-03-20

Official CyberGhost PolicyVerified

support.cyberghostvpn.com/hc/en-us/articles/360017373799-How-Can-I-Cancel-My-Subscription

Summary

You can cancel CyberGhost via online. CyberGhost offers a 14-day money-back guarantee for 1-month subscriptions and a 45-day money-back guarantee for subscriptions of 6 months or longer. To receive a refund, you must contact the support team via email, live chat, or an online request form. Canceling the subscription does not automatically issue a refund.. Steps: Go to your CyberGhost account online.. Click on your profile logo in the top-right corner of the page..

Cancel Via

online

Refund Eligibility

CyberGhost offers a 14-day money-back guarantee for 1-month subscriptions and a 45-day money-back guarantee for subscriptions of 6 months or longer. To receive a refund, you must contact the support team via email, live chat, or an online request form. Canceling the subscription does not automatically issue a refund.

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How to Cancel — Step by Step

  1. 1Go to your CyberGhost account online.
  2. 2Click on your profile logo in the top-right corner of the page.
  3. 3Select 'Subscriptions' from the menu.
  4. 4Click on 'Cancel Subscription'.
  5. 5Follow the prompts and confirm the cancellation by selecting 'Continue To Cancel'.

Billed Through a Third Party?

  • If you purchased via the Google Play Store, you must cancel through your Google Play account settings under 'Payments & subscriptions'.
  • If you purchased via the Apple App Store, you must cancel through your iPhone or iPad's 'Settings' app, under your Apple ID and 'Subscriptions'. Refund requests for App Store purchases must be made directly to Apple Support.

Additional Notes

  • Canceling your subscription only disables automatic renewal; it does not automatically generate a refund. You must contact customer support to request a refund.
  • If you wish to delete your account entirely, you must cancel any active subscription first to avoid future charges.
  • You can contact customer support via email at support@cyberghost.ro, through an online request form, or via 24/7 Live Chat on their website.

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