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How to Cancel CyberGhost

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Official CyberGhost PolicyOfficial source

support.cyberghostvpn.com/hc/en-us/articles/213834369-Refund-Policy-45-day-money-back-guarantee

Rechecked : support.cyberghostvpn.com still states the headline terms shown here (14 days, 1 month, 45 days, 6 months). How we verify

Summary

You can cancel CyberGhost via online. CyberGhost offers a 14-day money-back guarantee for 1-month subscriptions and a 45-day money-back guarantee for subscriptions of 6 months or longer. To get a refund, contact the support team (email, support ticket or 24/7 live chat); canceling the subscription does not automatically issue a refund. The guarantee does not apply to in-app purchases through Google Play, the Apple App Store or the Amazon Appstore, whose refunds are at those stores' discretion.. Steps: Go to your CyberGhost account online.. Click on your profile logo in the top-right corner of the page..

Cancel Via

online

Refund Eligibility

CyberGhost offers a 14-day money-back guarantee for 1-month subscriptions and a 45-day money-back guarantee for subscriptions of 6 months or longer. To get a refund, contact the support team (email, support ticket or 24/7 live chat); canceling the subscription does not automatically issue a refund. The guarantee does not apply to in-app purchases through Google Play, the Apple App Store or the Amazon Appstore, whose refunds are at those stores' discretion.

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How to Cancel — Step by Step

  1. 1Go to your CyberGhost account online.
  2. 2Click on your profile logo in the top-right corner of the page.
  3. 3Select 'Subscriptions' from the menu.
  4. 4Click on 'Cancel Subscription'.
  5. 5Follow the prompts and confirm the cancellation by selecting 'Continue To Cancel'.

Billed Through a Third Party?

  • If you purchased via the Google Play Store, cancel through Google Play under 'Payments & subscriptions'; refunds are at Google Play Support's discretion.
  • If you purchased via the Apple App Store, cancel in your device's Settings under your Apple ID and 'Subscriptions'; refund requests go to Apple Support.
  • If you purchased via the Amazon Appstore, cancel from your Amazon Memberships & Subscriptions page (or Settings → Applications → Appstore → Manage my subscriptions on the device); refunds are at Amazon Support's discretion.
  • Subscriptions bought with a physical gift card or from a third-party seller follow that seller's refund policy.

Additional Notes

  • Canceling your subscription only turns off automatic billing; you can keep using CyberGhost until the end of your paid period. It does not generate a refund — contact support to request one.
  • Have your order number or reference number (from your invoice) ready when you request a refund.
  • If you wish to delete your account entirely, follow CyberGhost's separate account-deletion guide; canceling a subscription does not delete your account.
  • You can contact customer support via email at support@cyberghost.ro, a support ticket at support.cyberghostvpn.com, or 24/7 Live Chat on their website.

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