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How to Cancel Factor (meals)

Last verified: 2026-03-19

Official Factor (meals) PolicyVerified

www.factor75.com/about/how-to-cancel-factor-subscription

Summary

You can cancel Factor (meals) via Website account portal or iOS app. Subscription fees are non‑refundable and no prorated refunds are offered for the current billing period. Refunds or credits may be issued only for unsatisfactory products if reported within five (5) days of receipt, at Factor’s discretion.. Cancellation fee: None. Steps: Log in to your Factor account on a desktop or laptop.. Navigate to the Plan Settings page and scroll to the Status section..

Cancel Via

Website account portal, iOS app

Refund Eligibility

Subscription fees are non‑refundable and no prorated refunds are offered for the current billing period. Refunds or credits may be issued only for unsatisfactory products if reported within five (5) days of receipt, at Factor’s discretion.

Cancellation Fee

None

Video Guides

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How to Cancel — Step by Step

  1. 1Log in to your Factor account on a desktop or laptop.
  2. 2Navigate to the Plan Settings page and scroll to the Status section.
  3. 3Click “Deactivate My Plan,” choose a reason if prompted, and confirm by clicking “Deactivate Now.”
  4. 4Alternatively, in the iOS app, open the app, tap the three‑line menu, go to Settings → Personal Information, scroll to “Delete Account,” and follow the prompts to deactivate.

Billed Through a Third Party?

  • If you subscribed via the iOS App Store, cancellations must be performed through the Factor app or website; the App Store will not process a refund for the subscription fee.

Reactivating Your Account

  • Log in to your Factor account.
  • Return to the Plan Settings page.
  • Select the option to reactivate or restart your plan and confirm.

Additional Notes

  • Cancellations must be made by the weekly cutoff (Wednesday 11:59 pm CT, 5 days before the scheduled delivery) to avoid the next shipment.
  • Deactivating the plan pauses all future deliveries indefinitely; you can reactivate at any time without penalty.