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How to Cancel Factor (meals)

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Official Factor (meals) PolicyOfficial source

www.factor75.com/terms

Rechecked : factor75.com still states the headline terms shown here (5 days, no refunds, full refund). How we verify

Summary

You can cancel Factor (meals) via Website account portal or iOS app. The subscription fee is non-refundable. If you're unhappy with a meal, contact help@factor75.com or (888) 573-5727 within five (5) days of receiving it; Factor may, at its discretion, give a credit or, in some situations, a partial or full refund for that meal, and may ask for a photo or the meal's return.. Cancellation fee: None. Steps: On a desktop or laptop, log in to your Factor account and go to the Plan Settings page.. Scroll to the Status section and click “Deactivate My Plan.”.

Cancel Via

Website account portal, iOS app

Refund Eligibility

The subscription fee is non-refundable. If you're unhappy with a meal, contact help@factor75.com or (888) 573-5727 within five (5) days of receiving it; Factor may, at its discretion, give a credit or, in some situations, a partial or full refund for that meal, and may ask for a photo or the meal's return.

Cancellation Fee

None

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How to Cancel — Step by Step

  1. 1On a desktop or laptop, log in to your Factor account and go to the Plan Settings page.
  2. 2Scroll to the Status section and click “Deactivate My Plan.”
  3. 3Choose an option or click “Cancel Anyway” if you're sure.
  4. 4Select your reason for cancellation and click “Deactivate Now.”
  5. 5Alternatively, in the iOS app: tap the three-line menu, go to Settings → Personal Information, scroll to “Delete Account,” and click “Continue to deactivate.”

Reactivating Your Account

  • Deactivating pauses your deliveries indefinitely; log in to your account to reactivate whenever you're ready.

Additional Notes

  • Changes and cancellations lock five days before each delivery. Factor's Terms set the deadline at 11:59 PM CT on your lock day (for example, Wednesday of the prior week for Monday or Tuesday deliveries); the help page says 11:59 pm PST, 5 days prior. Miss it and you're charged for and receive that week's box.
  • Deactivating the plan pauses all future deliveries indefinitely; you can reactivate at any time.
  • Promotional, discount or compensation Factor Cash can be withdrawn when you cancel your account.

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