How to Cancel Google Workspace
Last verified
knowledge.workspace.google.com/admin/billing/cancel-google-workspace
Rechecked : knowledge.workspace.google.com still states the headline terms shown here (14 days). How we verify
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How to Cancel — Step by Step
- 1Sign in to the Google Admin console with an account that has the Billing management privilege.
- 2In the Admin console, go to Menu > Billing > Subscriptions.
- 3Click your Google Workspace subscription, then select 'More' (if shown) > 'Cancel Subscription'.
- 4Select a reason for canceling and click 'Continue'.
- 5Review any offered alternatives to canceling and choose an option, or click 'Continue to cancel'.
- 6Check the box to confirm you read the information, enter your email address and click 'Cancel My Subscription'.
Billed Through a Third Party?
- If you manage Workspace billing in Google Play (Android), cancel the subscription in Google Play.
- If you manage Workspace billing in the Settings app (iOS), cancel the subscription through Apple.
- If you purchased Google Workspace from a reseller, follow Google's separate reseller cancellation instructions.
Reactivating Your Account
- If you keep your organization's Google Account, you can resubscribe later and your user accounts, groups and organizational units will still be there.
- You can add a new subscription within 51 days of canceling; otherwise you must wait until after 84 days, when the cancellation process finishes.
Additional Notes
- Export any user data you want to keep before canceling: after you cancel, your users' Google Workspace data is deleted and can't be restored.
- After canceling, you lose access to core Google Workspace services such as Gmail, Calendar and Meet.
- Canceling doesn't remove user accounts, groups or your organizational structure; deleting your organization's Google Account is a separate step that frees your domain within 24 hours.
- After you cancel, you're billed at the start of the next month for any outstanding charges.
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What Redditors Are Saying
Google Workspace - Scrolling is disabled on the cancel page, forcing you to click and drag the scroll bar on the right to find the cancel subscription button
This almost makes me want to cancel more Google stuff. I double checked and went through this process again to make sure I wasn't crazy. I checked and my scrolling was working fine on every other page. When you get to the cancel subscription page, your scroll (touchpad in my case) stops working and
Accidentally created a second Google Workspace subscription, no cancellation or downgrade possible
I am posting this to **create awareness**, not to rant. I hope this helps others avoid the mistake I made. Background 1. I already had a **Google Workspace account** with a **14-day trial**. 2. To use Google Workspace, you must have a **primary admin account** (this is mandatory for Workspace signup
Accidentally created a second Google Workspace subscription, no cancellation or downgrade possible
I am posting this to **create awareness**, not to rant. I hope this helps others avoid the mistake I made. Background 1. I already had a **Google Workspace account** with a **14-day trial**. 2. To use Google Workspace, you must have a **primary admin account** (this is mandatory for Workspace signup
Accidentally created a second Google Workspace subscription, no cancellation or downgrade possible