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How to Cancel Google Workspace

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Official Google Workspace PolicyOfficial source

knowledge.workspace.google.com/admin/billing/cancel-google-workspace

Rechecked : knowledge.workspace.google.com still states the headline terms shown here (14 days). How we verify

Summary

You can cancel Google Workspace via Online. On a monthly Flexible Plan, canceling immediately stops new charges, but you're billed at the start of the next month for the days you used. On an Annual/Fixed-Term Plan, you're charged for the remaining balance of your contract. If you cancel during the 14-day free trial, you won't be charged. If funds remain in your account after canceling, you can contact Google to request a refund.. Cancellation fee: If you are on an Annual/Fixed-Term Plan and cancel your subscription, you will be charged for the remaining balance of your contract.. Steps: Sign in to the Google Admin console with an account that has the Billing management privilege.. In the Admin console, go to Menu > Billing > Subscriptions..

Cancel Via

Online

Refund Eligibility

On a monthly Flexible Plan, canceling immediately stops new charges, but you're billed at the start of the next month for the days you used. On an Annual/Fixed-Term Plan, you're charged for the remaining balance of your contract. If you cancel during the 14-day free trial, you won't be charged. If funds remain in your account after canceling, you can contact Google to request a refund.

Cancellation Fee

If you are on an Annual/Fixed-Term Plan and cancel your subscription, you will be charged for the remaining balance of your contract.

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How to Cancel — Step by Step

  1. 1Sign in to the Google Admin console with an account that has the Billing management privilege.
  2. 2In the Admin console, go to Menu > Billing > Subscriptions.
  3. 3Click your Google Workspace subscription, then select 'More' (if shown) > 'Cancel Subscription'.
  4. 4Select a reason for canceling and click 'Continue'.
  5. 5Review any offered alternatives to canceling and choose an option, or click 'Continue to cancel'.
  6. 6Check the box to confirm you read the information, enter your email address and click 'Cancel My Subscription'.

Billed Through a Third Party?

  • If you manage Workspace billing in Google Play (Android), cancel the subscription in Google Play.
  • If you manage Workspace billing in the Settings app (iOS), cancel the subscription through Apple.
  • If you purchased Google Workspace from a reseller, follow Google's separate reseller cancellation instructions.

Reactivating Your Account

  • If you keep your organization's Google Account, you can resubscribe later and your user accounts, groups and organizational units will still be there.
  • You can add a new subscription within 51 days of canceling; otherwise you must wait until after 84 days, when the cancellation process finishes.

Additional Notes

  • Export any user data you want to keep before canceling: after you cancel, your users' Google Workspace data is deleted and can't be restored.
  • After canceling, you lose access to core Google Workspace services such as Gmail, Calendar and Meet.
  • Canceling doesn't remove user accounts, groups or your organizational structure; deleting your organization's Google Account is a separate step that frees your domain within 24 hours.
  • After you cancel, you're billed at the start of the next month for any outstanding charges.

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