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How to Cancel ButcherBox

Last verified

Official ButcherBox PolicyOfficial source

support.butcherbox.com/hc/en-us/articles/115006195888-What-is-your-return-refund-policy

Rechecked : support.butcherbox.com still states the headline terms shown here (7 days, full refund). How we verify

Summary

You can cancel ButcherBox via online or email or phone. Since ButcherBox ships perishable products, they are unable to accept returns. However, if you are not completely satisfied with your order for a covered reason (e.g., damaged items, late delivery causing defrost, missing items), you can contact customer support within 7 days of receipt. Resolutions may include product replacement, credit towards a future box, or a partial/full refund.. Cancellation fee: There are no hidden fees or penalties for canceling your subscription.. Steps: Log in to your ButcherBox account.. Go to NEXT BOX..

Cancel Via

online, email, phone

Refund Eligibility

Since ButcherBox ships perishable products, they are unable to accept returns. However, if you are not completely satisfied with your order for a covered reason (e.g., damaged items, late delivery causing defrost, missing items), you can contact customer support within 7 days of receipt. Resolutions may include product replacement, credit towards a future box, or a partial/full refund.

Cancellation Fee

There are no hidden fees or penalties for canceling your subscription.

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How to Cancel — Step by Step

  1. 1Log in to your ButcherBox account.
  2. 2Go to NEXT BOX.
  3. 3Scroll down and click REVIEW OPTIONS under 'Need to pause or cancel?' to go through the cancel subscription flow.
  4. 4Alternatively, you may cancel by emailing support@butcherbox.com or calling (855) 981-8568.

Additional Notes

  • You must cancel your subscription at any time before your next order is billed to avoid being charged for that order. Cancellations must be made before 11:59 pm EST the day before your next bill date.
  • If you cancel your subscription after an order has already been processed, you will still receive and be charged for that order.

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