← All cancellation guides
Squarespace logo

How to Cancel Squarespace

Last verified: 2026-03-20

Official Squarespace PolicyVerified

support.squarespace.com/hc/en-us/articles/205810508-Canceling-a-website-subscription

Summary

You can cancel Squarespace via online. Full refunds are available for annual website subscriptions if canceled within 14 days of the first payment. No refunds are offered for monthly plans, renewal payments, or after 14 days from the initial payment.. Cancellation fee: If you cancel an annual plan within the 14-day refund window and have a free domain, there will be a $20 deduction from your refund to cover the nonrefundable domain registration fee.. Steps: Log into your Squarespace account and open the Billing panel for the site you wish to cancel.. Under 'Subscriptions', click on your Website or Store subscription/plan..

Cancel Via

online

Refund Eligibility

Full refunds are available for annual website subscriptions if canceled within 14 days of the first payment. No refunds are offered for monthly plans, renewal payments, or after 14 days from the initial payment.

Cancellation Fee

If you cancel an annual plan within the 14-day refund window and have a free domain, there will be a $20 deduction from your refund to cover the nonrefundable domain registration fee.

Video Guides

Search on YouTube

How to Cancel — Step by Step

  1. 1Log into your Squarespace account and open the Billing panel for the site you wish to cancel.
  2. 2Under 'Subscriptions', click on your Website or Store subscription/plan.
  3. 3Click 'Cancel subscription'.
  4. 4Review the cancellation details. You may have the option to keep the site active until the end of the billing cycle or get an immediate refund if eligible.
  5. 5Click 'Continue' to proceed with the cancellation.
  6. 6Select your reason for canceling from the drop-down menu to finalize.

Reactivating Your Account

  • If you were on a legacy pricing plan, you cannot reactivate on the same plan after canceling.
  • Digital Products enter a 30-day pause state after cancellation. If you reactivate within this period, your customers' subscriptions will be reinstated.

Additional Notes

  • When canceling a monthly subscription, your site will remain active until the end of the current billing cycle.
  • Canceling your website subscription will also cancel any associated store and customer subscriptions.
  • You can export your site's content before canceling to potentially import it to a new site.
  • All Squarespace subscriptions (Domains, Google Workspace, Email Campaigns, Acuity Scheduling) are independent and must be canceled separately.

What Redditors Are Saying

Search on Reddit
5
r/squarespace·2y ago

Squarespace website recovery after subscription cancellation

**Hi everyone,** Unfortunately, due to financial reasons, I have to cancel my Squarespace subscription. I would like to know if it is possible to recover my website in the future, if I were to repay the subscription. Does anyone have the same situation ? how it's going ? it's possible to rescue that

6 comments
1
r/squarespace·1y ago

Squarespace Email Campaigns - can unsubscribe be changed to manage subscriptions?

Is unsubscribe functionality alterable at all from straight "unsubscribe" to "manage subscription" that takes a subscriber to a list of all mailing lists that allows them to opt-out of specific lists only?

6 comments
1
r/QuickTipsYoutube·6mo ago

How To Cancel Subscription in Squarespace

0 comments
2
r/SquarespaceHelp·2mo ago

How to Cancel an Expired Squarespace Domain

The best way I can describe this product is a scam, I'm pulling my hair out trying to figure out what's going in, and desperately in need of help/validation that I'm not going crazy. I'm a software engineer with nearly 2 decades of experience and have done plenty of domain/sysadmin work during that

5 comments