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How to Cancel Firstleaf

Last verified: 2026-03-20

Official Firstleaf PolicyVerified

help.firstleaf.com/hc/en-us/articles/115000861707-General-Club-Information

Summary

You can cancel Firstleaf via online or phone. Firstleaf offers a satisfaction guarantee where if you are not satisfied with a bottle, you can contact them within 30 days for a wine bottle credit to be used on a future order; however, these credits expire upon cancellation. For returned or refused deliveries, a refund may be issued minus a $25.00 restocking fee.. Cancellation fee: A $25.00 restocking fee may apply to orders that are refused upon delivery and returned to the warehouse.. Steps: Log in to your Firstleaf account.. Navigate to 'MY ACCOUNT'..

Cancel Via

online, phone

Refund Eligibility

Firstleaf offers a satisfaction guarantee where if you are not satisfied with a bottle, you can contact them within 30 days for a wine bottle credit to be used on a future order; however, these credits expire upon cancellation. For returned or refused deliveries, a refund may be issued minus a $25.00 restocking fee.

Cancellation Fee

A $25.00 restocking fee may apply to orders that are refused upon delivery and returned to the warehouse.

How to Cancel — Step by Step

  1. 1Log in to your Firstleaf account.
  2. 2Navigate to 'MY ACCOUNT'.
  3. 3Click on 'CLUB SETTINGS' on the left-hand side.
  4. 4Under 'Membership Plan', select 'Manage'.
  5. 5Click on 'Cancel Membership' and follow the prompts to confirm your cancellation.

Additional Notes

  • You can cancel your membership at any time without a cancellation fee.
  • It is recommended to cancel at least 48 hours before your next scheduled shipment to avoid being charged for that order.
  • Instead of canceling, you have the option to pause your membership to retain any existing benefits and credits.

What Redditors Are Saying

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5
r/wine·4y ago

Firstleaf cancelation after introductory order

I want to try out Firstleaf as someone who doesn't really know much about wine and to just kinda experiment with the possibilities. However, before I go into it, I want to make sure that I have an out in the event that things just doesn't go well with the experience, so how easy is it to cancel your

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