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How to Cancel Cricket Wireless

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Official Cricket Wireless PolicyOfficial source

www.cricketwireless.com/terms

Rechecked : cricketwireless.com still states the headline terms shown here (no refunds, prorated refund). How we verify

Summary

You can cancel Cricket Wireless via Call Cricket Customer Care at 1-800-274-2538 or Dial 611 from your Cricket device or Contact Cricket online at cricketwireless.com/contactus. Cricket service is prepaid: if you cancel before your monthly service period ends, you won't receive a refund or credit for the unused portion of your service or account balance, and there is no proration of charges. Amounts paid for service charges are non-refundable. Devices follow Cricket's separate return policy (see notes).. Cancellation fee: None — Cricket plans have no annual contract. Canceling may cost you discounts you got from bundling Cricket services.. Steps: If you're switching carriers and want to keep your number, don't cancel first: request your Number Transfer PIN and let your new provider transfer the number.. Otherwise, contact Cricket by calling 1-800-274-2538, dialing 611 from your Cricket phone, or through cricketwireless.com/contactus, and ask to cancel your service..

Cancel Via

Call Cricket Customer Care at 1-800-274-2538, Dial 611 from your Cricket device, Contact Cricket online at cricketwireless.com/contactus

Refund Eligibility

Cricket service is prepaid: if you cancel before your monthly service period ends, you won't receive a refund or credit for the unused portion of your service or account balance, and there is no proration of charges. Amounts paid for service charges are non-refundable. Devices follow Cricket's separate return policy (see notes).

Cancellation Fee

None — Cricket plans have no annual contract. Canceling may cost you discounts you got from bundling Cricket services.

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How to Cancel — Step by Step

  1. 1If you're switching carriers and want to keep your number, don't cancel first: request your Number Transfer PIN and let your new provider transfer the number.
  2. 2Otherwise, contact Cricket by calling 1-800-274-2538, dialing 611 from your Cricket phone, or through cricketwireless.com/contactus, and ask to cancel your service.
  3. 3To return a device bought online, submit a return request within 7 days of delivery through Cricket's return portal and mail it back with the prepaid label so Cricket receives it within 45 days of the request. Devices bought in a Cricket Store go back to the same store within 7 calendar days.

Billed Through a Third Party?

  • You can cancel Auto Pay (automatic card or bank billing) by logging into your online account, dialing 611, or calling customer care; you may lose certain promotions or discounts.

Reactivating Your Account

  • If the account is suspended for non-payment, it can be reactivated within 59 days after the due date by paying the outstanding balance and a reactivation fee of $5 for a single-line or $15 for a multi-line account.
  • On the 60th day the account is canceled and can't be reactivated, and your phone number may be reassigned.

Additional Notes

  • Returned devices must be in like-new condition with original contents and packaging, including the device, battery, charger, documents and unopened software.
  • Approved online returns are refunded within 10 business days of receipt to the original payment method; in-store returns missing original components may incur a fee of up to $25.
  • Service payments made in store are not refundable; online service payments are refundable only if the device was never activated and you return the device and SIM.
  • You are responsible for all charges until your account is canceled.
  • Any remaining account balance is forfeited when the account is suspended or canceled.

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27
r/CricketWireless·3y ago

Amazon Cricket Plan Cancelled With No Notice

I’ve had a Cricket Wireless plan thru Amazon for 3 years. Today I go to leave for work and notice my phone has no service. I got no email saying there was a payment issue. Weird. I go on my Amazon account and try to activate the subscription. It says “Success give it 60 minutes for service activatio

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