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How to Cancel Substack

Last verified

Official Substack PolicyOfficial source

support.substack.com/hc/en-us/articles/360037489252-How-do-I-cancel-my-paid-subscription-on-Substack

Rechecked : support.substack.com still states the headline terms shown here (10 days). How we verify

Summary

You can cancel Substack via Substack account settings (web) or Apple App Store (if you subscribed in the Substack iOS app). Cancelling doesn't give a refund: you keep paid access until the end of the billing period you've paid for and won't be charged again. Free trials that end within 10 days end as soon as you cancel; a trial with more than 10 days left runs until its end date and then doesn't convert. Past-due, gift and comped subscriptions end immediately, and ending any subscription immediately doesn't refund past charges.. Steps: Sign in and open substack.com/settings.. Under Subscriptions, select the paid publication you want to cancel..

Cancel Via

Substack account settings (web), Apple App Store (if you subscribed in the Substack iOS app)

Refund Eligibility

Cancelling doesn't give a refund: you keep paid access until the end of the billing period you've paid for and won't be charged again. Free trials that end within 10 days end as soon as you cancel; a trial with more than 10 days left runs until its end date and then doesn't convert. Past-due, gift and comped subscriptions end immediately, and ending any subscription immediately doesn't refund past charges.

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How to Cancel — Step by Step

  1. 1Sign in and open substack.com/settings.
  2. 2Under Subscriptions, select the paid publication you want to cancel.
  3. 3On the Manage subscription page, scroll to Account actions and click the link next to "To cancel your paid subscription, click here".
  4. 4On the Cancel or Pause Subscription page, click Cancel subscription.
  5. 5Choose a reason (you can add a note), then click Cancel subscription. If the publication offers a free month, click Continue to cancel to finish.

Billed Through a Third Party?

  • If you subscribed in the Substack iOS app, you need to cancel through the Apple App Store. In-app subscriptions can't be paused.

Reactivating Your Account

  • To undo a cancellation before your benefits end, click Set to renew on the account page.

Additional Notes

  • Paid subscriber benefits continue until the end of the period you already paid for; after that you become a free subscriber and still get the publication's free posts.
  • Instead of cancelling, you can pause a paid subscription for 1, 3, or 6 months; charges and paid access stop, and your remaining paid time is restored when the pause ends. You can pause only once every 6 months.
  • To stop all emails after cancelling, also unsubscribe from the free subscription.

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What Redditors Are Saying

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117
r/StephenHiltonSnark·1y ago

Don't forget to cancel free substack subscriptions

Just a friendly reminder to cancel your free Substack trial so you don't give him your $!!!

4 comments
66
r/HouseOnFire·11mo ago

If Jessica Reed Kraus refuses to refund your substack subscription (as screenshots show she's currently doing), dispute the transaction with your bank. It's very easy to do online!

She wants to steal people's money because her bank account is draining fast, but that's not legal, Jessica. When a merchant refuses to refund you: go into your online banking, select the transaction and select "dispute transaction" or "initiate chargeback." Now it's substack's problem to deal with.

5 comments
5
r/Substack·1y ago

How can you cancel a paused Substack subscription?

I just got email > You paused your paid subscription to <Substack name> on <date>. > > Paid subscriber benefits will resume in three days. I want to cancel it now, not resume being subscribed. I don't see any way to cancel a paused subscription. This is really annoying and irrit

8 comments
6
r/thebulwark·1y ago

Youtube membership or substack membership

Ok not the most important issue at the moment I know. However there are some videos that are premium on Youtube that aren't showing up on the substack account. Do I need to cancel my substack and join the youtube account to get access to these video? I love you guys but I'm not paying for 2 subscipt

5 comments