How do I cancel DirecTV?

You can cancel DirecTV via Phone – call 800.531.5000 or Online account portal (Manage my TV Subscription). Steps: Sign in to your DIRECTV account at directv.com. Navigate to “Manage my TV Subscription” and select “Cancel my subscription.” Follow the on‑screen prompts to confirm cancellation; the service will remain active until the end of the current billing cycle. Return the DIRECTV device using the prepaid USPS label provided, or request a new label by calling 800.531.5000.

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How to Cancel DirecTV

Last verified: 2026-03-19

Official DirecTV PolicyVerified

www.directv.com/customer/cancel-help

2026-03-19

Summary

You can cancel DirecTV via Phone – call 800.531.5000 or Online account portal (Manage my TV Subscription). Full refund of all fees and charges if the service is cancelled within 14 days of purchase (including free‑trial cancellations). After 14 days, no refund or credit is provided for any partial‑month period or unwatched content.. Cancellation fee: $120 non‑return fee if the DIRECTV device is not returned within 14 days after cancellation or is returned damaged.. Steps: Sign in to your DIRECTV account at directv.com.. Navigate to “Manage my TV Subscription” and select “Cancel my subscription.”.

Cancel Via

Phone – call 800.531.5000, Online account portal (Manage my TV Subscription)

Refund Eligibility

Full refund of all fees and charges if the service is cancelled within 14 days of purchase (including free‑trial cancellations). After 14 days, no refund or credit is provided for any partial‑month period or unwatched content.

Cancellation Fee

$120 non‑return fee if the DIRECTV device is not returned within 14 days after cancellation or is returned damaged.

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How to Cancel — Step by Step

1Sign in to your DIRECTV account at directv.com.
2Navigate to “Manage my TV Subscription” and select “Cancel my subscription.”
3Follow the on‑screen prompts to confirm cancellation; the service will remain active until the end of the current billing cycle.
4Return the DIRECTV device using the prepaid USPS label provided, or request a new label by calling 800.531.5000.

Additional Notes

Equipment (the DIRECTV device) must be returned within 14 days of cancellation to avoid the $120 non‑return fee.
After cancellation, you can continue accessing the service through the end of the monthly billing cycle.

What Redditors Are Saying

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2383

r/cordcutters·3y ago

Newsmax now issuing robocalls urging DirecTV customers to cancel their subscription and ask for congressional hearings on "liberal censorship" after being pulled from the service. This directly violates the Telephone Consumer Protection Act of 1991, meaning you can sue for $500 if they call.

40 comments

2147

r/AdviceAnimals·12y ago

GGG customer service rep while trying to cancel my Directv subscription. Made my whole month.

87 comments

255

r/cordcutters·3y ago

Finally did it - cancelled DirecTV after 7 years.

Got really tired of $200/month, this included HBO, Starz and Showtime. I will miss the boxes and interface but $45/month in access fees, advanced receiver fee and protection plan is just intolerable. This over the 7 years of service adds up to several thousand dollars in just fees. I did get Sunday