How do I cancel DirecTV?

You can cancel DirecTV via Phone – call 800.531.5000 or Online account portal (Manage my TV Subscription). Steps: Internet (no satellite dish): sign in to your DIRECTV account at directv.com. Navigate to “Manage my TV Subscription” and select “Cancel my subscription.” Follow the on-screen prompts to confirm cancellation; the service will remain active until the end of the current billing cycle. Return the DIRECTV device by USPS using the return label shipped with it, or request a new label by calling 800.531.5000. Satellite customers, or anyone who wants help canceling: call 800.531.5000.

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How to Cancel DirecTV

Last verified Oct 12, 2026

Official DirecTV PolicyOfficial source

www.directv.com/legal/directv-stream-cancellation-policy

Oct 12, 2026

Rechecked Oct 12, 2026: directv.com still states the headline terms shown here (14 days, 30 days, 2 years, 24 months, $120, $480, $20, prorated refund, full refund). How we verify

Summary

You can cancel DirecTV via Phone – call 800.531.5000 or Online account portal (Manage my TV Subscription). For DIRECTV over the internet (DIRECTV STREAM), you can cancel within 14 days of purchase to receive a full refund of all fees and charges paid. If you signed up with a free trial, cancel within the trial to avoid being charged; once the trial ends you're charged for the next 30 days. After 14 days of purchase (or after the trial) you won't receive any refund or credit for any partial-month period or unwatched content. Across DIRECTV services, cancellation takes effect at the end of your billing cycle and you won't get a prorated credit or refund for partial periods unless prohibited by law.. Cancellation fee: $120 non-return fee if the DIRECTV device isn't returned within 14 days after cancellation or is returned damaged. With a 2-year contract, canceling more than 14 days after purchase brings an Early Termination Fee of up to $480 ($20 for each month left on the 24-month commitment).. Steps: Internet (no satellite dish): sign in to your DIRECTV account at directv.com.. Navigate to “Manage my TV Subscription” and select “Cancel my subscription.”.

Cancel Via

Phone – call 800.531.5000, Online account portal (Manage my TV Subscription)

Refund Eligibility

For DIRECTV over the internet (DIRECTV STREAM), you can cancel within 14 days of purchase to receive a full refund of all fees and charges paid. If you signed up with a free trial, cancel within the trial to avoid being charged; once the trial ends you're charged for the next 30 days. After 14 days of purchase (or after the trial) you won't receive any refund or credit for any partial-month period or unwatched content. Across DIRECTV services, cancellation takes effect at the end of your billing cycle and you won't get a prorated credit or refund for partial periods unless prohibited by law.

Cancellation Fee

$120 non-return fee if the DIRECTV device isn't returned within 14 days after cancellation or is returned damaged. With a 2-year contract, canceling more than 14 days after purchase brings an Early Termination Fee of up to $480 ($20 for each month left on the 24-month commitment).

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How to Cancel — Step by Step

1Internet (no satellite dish): sign in to your DIRECTV account at directv.com.
2Navigate to “Manage my TV Subscription” and select “Cancel my subscription.”
3Follow the on-screen prompts to confirm cancellation; the service will remain active until the end of the current billing cycle.
4Return the DIRECTV device by USPS using the return label shipped with it, or request a new label by calling 800.531.5000.
5Satellite customers, or anyone who wants help canceling: call 800.531.5000.

Additional Notes

Equipment (the DIRECTV device) must be returned within 14 days of cancellation to avoid the $120 non-return fee.
After cancellation, you can continue accessing the service through the end of the monthly billing cycle.
Satellite equipment rules differ by account: your cancellation agent tells you what to return; satellite dishes, cords and cables are yours to keep, and DIRECTV prepays return shipping.
Instead of canceling, you can pause or suspend service at no charge.
When you cancel, your recordings are erased, and your package price may increase if you restart.

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What Redditors Are Saying

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2383

r/cordcutters·3y ago

Newsmax now issuing robocalls urging DirecTV customers to cancel their subscription and ask for congressional hearings on "liberal censorship" after being pulled from the service. This directly violates the Telephone Consumer Protection Act of 1991, meaning you can sue for $500 if they call.

40 comments

2147

r/AdviceAnimals·13y ago

GGG customer service rep while trying to cancel my Directv subscription. Made my whole month.

87 comments

255

r/cordcutters·4y ago

Finally did it - cancelled DirecTV after 7 years.

Got really tired of $200/month, this included HBO, Starz and Showtime. I will miss the boxes and interface but $45/month in access fees, advanced receiver fee and protection plan is just intolerable. This over the 7 years of service adds up to several thousand dollars in just fees. I did get Sunday