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How to Cancel OkCupid

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Official OkCupid PolicyOfficial source

okcupid-app.zendesk.com/hc/en-us/articles/23941864418203-Terms-Conditions

Rechecked : okcupid-app.zendesk.com still states the headline terms shown here (14 days, no refunds, full refund). How we verify

Summary

You can cancel OkCupid via Website (okcupid.com/settings in a browser) — for PayPal or credit card payments, even if you use the app or Apple App Store (iOS subscriptions) or Google Play Store (Android subscriptions). Generally, all purchases are final and nonrefundable, and there are no refunds or credits for partially used or unused subscription periods or virtual items. Subscribers in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island and Wisconsin may cancel without penalty before midnight of the third business day after subscribing. EU, EEA, UK and Swiss residents are entitled to a full refund during the 14 days after the subscription begins. Apple-billed refunds are handled by Apple.. Steps: Open a web browser (not the app) and go to okcupid.com — log in.. Go to your subscription settings page (okcupid.com/settings) to see your subscriptions..

Cancel Via

Website (okcupid.com/settings in a browser) — for PayPal or credit card payments, even if you use the app, Apple App Store (iOS subscriptions), Google Play Store (Android subscriptions)

Refund Eligibility

Generally, all purchases are final and nonrefundable, and there are no refunds or credits for partially used or unused subscription periods or virtual items. Subscribers in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island and Wisconsin may cancel without penalty before midnight of the third business day after subscribing. EU, EEA, UK and Swiss residents are entitled to a full refund during the 14 days after the subscription begins. Apple-billed refunds are handled by Apple.

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How to Cancel — Step by Step

  1. 1Open a web browser (not the app) and go to okcupid.com — log in.
  2. 2Go to your subscription settings page (okcupid.com/settings) to see your subscriptions.
  3. 3Click 'Turn off automatic billing' next to your subscription.
  4. 4You won't be billed again, and you keep the rest of the time you've already paid for.
  5. 5If the button says 'Renew', your subscription is already canceled and the end date is shown.
  6. 6If you paid through Apple or Google Play, you must cancel through those platforms (see third-party billing below).

Billed Through a Third Party?

  • Apple App Store: cancel through Apple's subscription settings — Apple does not allow OkCupid to cancel App Store subscriptions; contact Apple support if you have trouble.
  • Google Play Store: cancel through Google Play's subscription settings.
  • If you paid via Apple or Google Play, disabling or deleting your OkCupid account does NOT cancel the subscription — you must cancel through them separately.
  • PayPal or credit card: cancel at okcupid.com/settings in a browser; you can't cancel these in the app or on the mobile site.

Reactivating Your Account

  • For PayPal or credit card payments, disabling your account does not cancel auto-renewal — turn off automatic billing first.
  • If you delete your account (PayPal or credit card payments), OkCupid automatically cancels your subscription and you won't be charged again.

Additional Notes

  • Canceling stops future billing; you keep paid features until the end of the period you already paid for.
  • Multi-month subscriptions are not refunded for unused months when you cancel.
  • Boosts and other virtual items are final and non-refundable.

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0
r/OkCupid·6y ago

Okcupid membership worth it?

Just signed up for okcupid yesterday and got over 20 likes... Curious to what they look like but paying $30-40 for a 1 month membership for some potential sub-par 4/10 - 6/10 quality matches seems like a rip off to me.. I know you can save money doing the extended month subscription but is it worth

10 comments
0
r/OkCupid·7y ago

Okay I canceled my subscription in google play but okcupid still says it will renew?

I payed for a month to see if I thought it was worth it (the answer is no) I payed with google play gift card and just to be sure I cancelled it, however for some reason on OKcupid when I log in (weather it be phone or otherwise ) it says it is to renew however when I look into google play it says i

2 comments
0
r/OkCupid·1y ago

why is okcupid allowed to delete/block accounts after you decide to cancel your membership?

I had some extra money bought a six month membership rarely used the app for an email saying it would renew soon so canceled the auto renew next thing I know my account doesn't exist anymore anyone else experience this?

1 comments