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How to Cancel OkCupid

Last verified: 2026-03-24

Official OkCupid PolicyVerified

okcupid-app.zendesk.com/hc/en-us/articles/22977442983707-How-to-Cancel-and-Unsubscribe

Summary

You can cancel OkCupid via Website (okcupid.com/settings) or Apple App Store (iOS subscriptions) or Google Play Store (Android subscriptions) or PayPal (if billed through PayPal). All purchases are generally final and nonrefundable. No refunds or credits are issued for partially used or unused subscription periods. However, subscribers in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin may be entitled to refunds under state law. EU, EEA, UK, and Swiss residents are entitled to a full refund within 14 days of subscription start. OkCupid may consider refunds for serious bugs or unauthorized charges on a case-by-case basis.. Steps: Open a web browser and go to okcupid.com — log in with your email and password.. Click your profile icon in the top-right corner and select 'Settings' from the dropdown menu..

Cancel Via

Website (okcupid.com/settings), Apple App Store (iOS subscriptions), Google Play Store (Android subscriptions), PayPal (if billed through PayPal)

Refund Eligibility

All purchases are generally final and nonrefundable. No refunds or credits are issued for partially used or unused subscription periods. However, subscribers in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin may be entitled to refunds under state law. EU, EEA, UK, and Swiss residents are entitled to a full refund within 14 days of subscription start. OkCupid may consider refunds for serious bugs or unauthorized charges on a case-by-case basis.

Video Guides

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How to Cancel — Step by Step

  1. 1Open a web browser and go to okcupid.com — log in with your email and password.
  2. 2Click your profile icon in the top-right corner and select 'Settings' from the dropdown menu.
  3. 3Scroll to the subscription section and click 'Turn off automatic billing' or 'Cancel Subscription'.
  4. 4Confirm your decision when prompted — you will receive a confirmation email.
  5. 5Your premium features remain active until the end of the current billing period.
  6. 6If you paid through Apple or Google Play, you must cancel through those platforms separately (see third-party billing below).

Billed Through a Third Party?

  • Apple App Store: Open Settings on your iPhone/iPad, tap your Apple ID at the top, select 'Subscriptions', find OkCupid, and tap 'Cancel Subscription'. Apple does not allow OkCupid to cancel App Store subscriptions.
  • Google Play Store: Open Google Play Store app, tap your profile icon, select 'Payments & subscriptions' then 'Subscriptions', locate OkCupid, and tap 'Cancel Subscription'.
  • If you delete your OkCupid account, the subscription is NOT automatically canceled if billed through Apple or Google Play — you must cancel through those platforms to stop charges.
  • PayPal: If you subscribed via PayPal, cancel through PayPal's subscription management or through the OkCupid settings page.

Reactivating Your Account

  • Your profile, messages, matches, and activity history remain intact after canceling your subscription — you simply revert to the free tier.
  • You can re-subscribe at any time through the OkCupid app or website to regain premium features.
  • If you fully delete your account (separate from canceling subscription), your profile data is permanently removed and cannot be recovered.
  • Previous subscription history does not affect pricing for new subscriptions — you pay the current rate.

Additional Notes

  • OkCupid offers three paid tiers: Basic ($44.99/month or $14.99/month on 6-month plan), Premium ($54.99/month or $22.49/month on 6-month plan), and Premium Plus (hidden profile with all Premium perks).
  • Canceling your subscription does NOT delete your profile or account — it only stops future billing and removes premium features at the end of the billing cycle.
  • Multi-month subscriptions (3-month, 6-month) are billed as a single upfront payment, not monthly — canceling stops renewal but does not refund the remaining months.
  • OkCupid is owned by Match Group, which also operates Tinder, Hinge, and Match.com — their refund policies are similar across brands.
  • For subscription support, contact OkCupid at 833-743-2962 or email through the help center at okcupid-app.zendesk.com.
  • If you suspect unauthorized charges, report them immediately — OkCupid may issue refunds for verified unauthorized transactions.
  • Boosts and other one-time purchases are separate from subscriptions and are nonrefundable regardless of subscription status.

What Redditors Are Saying

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r/OkCupid·5y ago

Okcupid membership worth it?

Just signed up for okcupid yesterday and got over 20 likes... Curious to what they look like but paying $30-40 for a 1 month membership for some potential sub-par 4/10 - 6/10 quality matches seems like a rip off to me.. I know you can save money doing the extended month subscription but is it worth

10 comments
0
r/OkCupid·6y ago

Okay I canceled my subscription in google play but okcupid still says it will renew?

I payed for a month to see if I thought it was worth it (the answer is no) I payed with google play gift card and just to be sure I cancelled it, however for some reason on OKcupid when I log in (weather it be phone or otherwise ) it says it is to renew however when I look into google play it says i

2 comments
0
r/OkCupid·10mo ago

why is okcupid allowed to delete/block accounts after you decide to cancel your membership?

I had some extra money bought a six month membership rarely used the app for an email saying it would renew soon so canceled the auto renew next thing I know my account doesn't exist anymore anyone else experience this?

1 comments