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How to Cancel SiteGround

Last verified: 2026-03-20

Official SiteGround PolicyVerified

www.siteground.com/kb/how-do-i-cancel-my-hosting

Summary

You can cancel SiteGround via online. SiteGround offers a 30-day money-back guarantee for new shared hosting plans and a 14-day money-back guarantee for cloud hosting plans. For renewal payments, you can receive a full refund if you cancel within 30 days and the new term has not started. If the renewal term has started, you may receive a partial refund for the fees less the first month of the term if you cancel within 30 days of payment. Domain name fees and other third-party services are not refundable.. Steps: Log in to your Client Area.. Navigate to Services > Hosting..

Cancel Via

online

Refund Eligibility

SiteGround offers a 30-day money-back guarantee for new shared hosting plans and a 14-day money-back guarantee for cloud hosting plans. For renewal payments, you can receive a full refund if you cancel within 30 days and the new term has not started. If the renewal term has started, you may receive a partial refund for the fees less the first month of the term if you cancel within 30 days of payment. Domain name fees and other third-party services are not refundable.

Video Guides

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How to Cancel — Step by Step

  1. 1Log in to your Client Area.
  2. 2Navigate to Services > Hosting.
  3. 3Find the hosting plan you wish to cancel and click on "Settings".
  4. 4Click the kebab menu (three-dot icon) on the right and select "Cancel".
  5. 5Choose whether to cancel immediately or at the end of the paid period and follow the on-screen instructions to confirm.

Additional Notes

  • If you choose immediate cancellation, all website data and files will be removed immediately. Be sure to back up any necessary data before confirming.
  • Canceling your hosting plan does not automatically cancel extra services like domain names, which will remain active.

What Redditors Are Saying

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0
r/webhosting·9y ago

SiteGround Hosting Cancellation Rant

I've had the SiteGround hosting for a month, although the page loading speeds are fine and the staging functionality seems to work well, I just wanted to evaluate the service and determine the right host for me. However, their cancellation process is extremely aggressive and difficult. When it comes

2 comments