← All cancellation guides
ClassPass logo

How to Cancel ClassPass

Last verified: 2026-03-20

Official ClassPass PolicyVerified

help.classpass.com/hc/en-us/articles/204578119-How-do-I-cancel-my-ClassPass-membership

Summary

You can cancel ClassPass via Online (Website) or Online (App). ClassPass does not offer refunds for months of membership or additional credit purchases.. Steps: On the ClassPass website, click on your initial on the right-hand side of the page and select 'Account'.. Navigate to the 'Settings' page from the menu on the left..

Cancel Via

Online (Website), Online (App)

Refund Eligibility

ClassPass does not offer refunds for months of membership or additional credit purchases.

Video Guides

Search on YouTube

How to Cancel — Step by Step

  1. 1On the ClassPass website, click on your initial on the right-hand side of the page and select 'Account'.
  2. 2Navigate to the 'Settings' page from the menu on the left.
  3. 3Click the red 'Cancel your membership' link.
  4. 4Follow the prompts to confirm your cancellation request.
  5. 5On the ClassPass app, tap 'Profile' on the bottom right of your screen.
  6. 6Select 'Settings'.
  7. 7Under 'Billing', select the 'Cancel my membership' link.
  8. 8Follow the prompts to confirm your cancellation request.

Additional Notes

  • To ensure you aren't charged, it is recommended that you submit your cancellation request 48 hours before your renewal date.
  • After a cancellation request is made you'll receive a cancellation confirmation email. If you do not receive this email, your request was not received.
  • Trial cancellations are immediate and will result in the loss of credits and the cancellation of all scheduled classes.

What Redditors Are Saying

Search on Reddit
40
r/askSingapore·2mo ago

ClassPass cancelled my membership after 1 failed charge? What to do?

I have been on ClassPass for many months, paying $199 per month. My membership renews on the 12th (today) and I cancelled the linked credit card yesterday due to annual fee charges. No biggie right, thought I’ll just update my cc when I receive notifications from my various subscriptions. Didn’t thi

16 comments
20
r/f45·1y ago

Thinking of canceling my studio membership for Classpass

My studio has grown their membership significantly the last few months especially during the new year resolution month. Great for the studio but getting into classes has been really tough. In January I would have to book in advance (1 week)to get into my usual slots. Now in February and a new challe

66 comments
14
r/ClassPass·2mo ago

ClassPass enshittification. ClassPass is automatically cancelling subscriptions if you had the Kaiser plan instead of auto renewing with a different plan (deleting credits and ignoring email that states they will automatically renew for under a different plan). When did it get SO bad??

As many others have shared, ClassPass is no longer offering the Kaiser partnership plan. Received an email from ClassPass saying they would automatically renew my membership under a different plan starting 1/1/26, but instead woke up to find they cancelled my account (I lost 50 credits in the proces

10 comments
2
r/ClassPass·7mo ago

Blink+classpass membership

Hi I noticed classpass has a co-op membership option with Blink. I was wondering if anyone has done this before, if so 1. What’s their cancellation policy? Can you just cancel it without paying a cancellation fee? (Because if you buy a membership with blink directly you have to pay $59 or something

9 comments