How to Cancel Xfinity
Last verified: 2026-03-19
forums.xfinity.com/conversations/customer-service/cancel-xfinity-now-internet/698bd4f6c659210884d55176
Video Guides
How to Cancel — Step by Step
- 1Log in to the NOW Portal at xfinity.com/now.
- 2Navigate to your active service.
- 3Select 'Pause or cancel service' or 'Turn off autopay'.
Additional Notes
- Your service remains active until the end of your current prepaid period after cancellation.
- Cancellation requests may require follow-up and might not result in immediate service termination or billing cessation.
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